Big Bus Tours Washington DC

Category: Bus tour agency

Address: 955 L'Enfant Plaza SW #915, Washington, DC 20024, USA

Reviews

Johannes Franz

Oct 6, 2022

Overpriced. Only half of roof open and no AC. Tour Guide is playback.. Then we switched buses and after two stops the bus broke down.

Lucy Yochim

Oct 5, 2022

It would be nice if the bus showed up. Our whole day was ruined. We were stranded and by the time the bus returned, it was too late to see anything else. The recorded narrative on the bus was not in sync. They would be talking about things we had already passed. Totally ruined our vacation and received no refund when requested. We were told we could have another bus ride. First of all, we had to leave. If you ruined one day, do you think we want to give you a chance to ruin another day. Totally disgusted and will tell everyone I know to totally AVOID your company. Would give MINUS stars if possible.

Dawn Thoman

Oct 5, 2022

Captain Kirk is AWESOME!!!

Svenja Bock

Oct 4, 2022

Unfortunately only one star, because the price-performance ratio does not match at the front and at the back. For more than 50 euros you get a cold bus, a departure plan that is not really followed, an audio guide that keeps breaking off and a bus that breaks down from time to time, although a replacement was provided relatively quickly. But this bus was a very old bus, the windows of which were taped so that you couldn't see anything out of the windows. Which of course makes total sense on a sightseeing tour! We regret it and would like our money back!

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Questions & Answers

Do you have to do consecutive days or can they be split?

Barry Wicks | Oct 7, 2017
Jessica Brooks | Oct 7, 2018

You do have to use your tickets two consecutive days in a row. You are not able to split them up throughout the week/month etc. The tickets have to be used one day, and then the following day. Ex: Saturday 14 July (1st day) and Sunday 15 July (2nd day)

Where do you start the tours, options?

Nancy Shelley | Oct 7, 2017
Big Bus Tours Washington DC | Mar 10, 2022

The tour begins at the International Spy Museum. However if you download the Big Bus Tours app, you can have a list of all the stops, stop times, bus tracking, nearby attraction and it will point you to the closest stop near you!

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What are the hours for a one day ticket?

Melissa Nelson | Oct 7, 2018
Marc Forrester | Oct 7, 2018

The buses start at 9 AM, and end at 5 PM, regardless of which day ticket you buy.

Is there free parking at the terminal so we can get on bus easy without paying again

Terry Nicholson | Oct 7, 2018
rupak chatterjee | Oct 7, 2018

No there is no free parking

We have two passengers who require scooters to get around. When we attempted to board the bus at the Marriott hotel this morning, we were surprised to find out that the “Big Bus Tours” was refusing to accommodate both our passengers and their scooter

Rebecca | Oct 7, 2018
Big Bus Tours Washington DC | Apr 9, 2022

Not every bus in the fleet is wheelchair accessible. Many of the London right hand buses were built without accessibility. 3 years ago there were even less. We ask that you make arrangements 48 hours in advance by contacting us directly. You can do that downloading our app and contacting us through chat. That being said, we will have ADA buses on the line any given day. In response to the question about two days, I believe I responded in the other chat box. Thank you!

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How far in advance can you book tickets?

John Turner (Shirley Early Temple) | Oct 7, 2018
rob stiles | Oct 7, 2018

We booked ours a week prior.

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Will parking be available on site of pick up?

Bobby Vela | Sep 30, 2022
Scott Clifford | Sep 30, 2022

No, you will have to find street parking, or a parking garage

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Planning to visit the area, but not sure. How soon do I need to book tickets?

Ana HiraldoGomez | Sep 6, 2022
Sy | Sep 6, 2022

You can probably get tickets on the day. There are usually reps at the stops who are selling tickets. BUT if you want to do the evening tour it might be best to pre-book in case they sell out.

Am I correct to assume along with DC's reputation as an accessible city that people with disabilities are permitted more time than two days with the passes? My son uses a wheelchair and "hopping on and off" takes a lOT of time! so does moving around

Cora True-Frost | Apr 9, 2022
Big Bus Tours Washington DC | Apr 9, 2022

Cora, Thanks for the question. Please inquire with the on street staff with regard to any special accommodations needed.

are there live guides giving info or is it prerecorded?

DIANE BEBER | Feb 8, 2022
Big Bus Tours Washington DC | Feb 8, 2022

Hi Diane. We appreciate your business! We offer our tour in 8 different pre-recorded languages. After Covid began and once we restarted; we have not offered live guides. The tour still remain enjoyable and thoroughly informative. Please give us a try!

Hello, how much is that ?

dra viviana Zanzi | Dec 10, 2021
Big Bus Tours Washington DC | Dec 10, 2021

You can find our prices and different ticket options on our website or app. Big Bus Tours Washington DC. We hope to see you soon!!

Where is the first stop? And where do you buy tickets and what is the price?

Riki Cohen | Oct 7, 2019
Charles J. Brooks | Oct 7, 2019

No covering ...

How much does it cost for two adults

norka arancibia | Oct 7, 2019
Mukesh Ananda Guru | Oct 7, 2019

Around 30 to 50 dollor

Where does the night tour bus depart?

Jeffery Price | Oct 7, 2019
william o'connor | Oct 7, 2019

Union Station

can I assume that the bus tours are running all year long minus the holidays as listed on the website? thanks

Lucy Suen | Oct 7, 2019
Damon Dukes | Oct 7, 2019

I actually work here, Big Bus runs 364 days a year. The only day Big bus is closed is on Christmas...

what time shall board the bus for a night tour

Carmen Ibanez | Oct 7, 2018
Tiffany Delaney | Oct 7, 2018

At least 1hour before it starts

If we get the deluxe ticket (two days and a night tour), does the night tour need to be used the first night?

Lisa Capecea | Oct 7, 2018
rupak chatterjee | Oct 7, 2018

You can use it anyday

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Where do you hop on the bus?

June Vigil | Oct 7, 2018
Tiffany Delaney | Oct 7, 2018

Anywhere there is a big city bus logo. There are a lot of stops all over the city

Do they go into arlington

Joe Thompson | Oct 7, 2018
rupak chatterjee | Oct 7, 2018

Yes they have a stoppage at arlington cemetery

How much is the ticket

Lara Koro | Oct 7, 2017
Becca Bachlott | Oct 7, 2017

Adult Classic Patriot Ticket for just red route is 39. Adult Premium ticket for all 3 routes and entry to Madame Tussauds is 49.

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