Tortuga Inn Beach Resort

Henwart Philbert

Love this place. I go every year. Fun, sun and water

Nina Tran

The stay was great, I stayed in a 2 bed 2 bath deluxe. Place was spacious and well kept, and right across from the beach. I was there for a friend's wedding, and they were staying there, so I also decided to stay there. Reception was nice, they mention that they were under staffed, so they couldn't accommodate to certain cleaning and other services, which was understandable. However, they had called me the day after check-out that they were charging me for pet cleaning fees, because they had found some pet hair in the couch. (I did not bring any pets during my stay, mind you. Also I bought all new clothes still in packaging and luggage on my trip, so there was no way pet hair attached to my belongings. And I only have a small short haired cat....which I still lint roll any hair stuck on me) but they kept insisting that I did. This was frustrating to me, because I had already told them that I didn't bring a pet, even at check-in I confirmed that there was no pets. I do not know if this was a scheme to charge me additional fees, or their cleaners didn't do a great job of cleaning before my stay, but I was not happy with that situation. They did not charge me thankfully, but I had to keep repeating myself many times that I did not bring any pets. If they believed that I brought one, they should show me proof via video or pictures of when I was on the property, not accuse me based on their cleaners finding or vacuuming up some pet hair...and enough pet hair for them to make that assumption tells me that their cleaners don't do a good job of cleaning (again due to under staffing as mentioned before.) Which is why I gave them 4 out 5 stars, had they handeled this situation and customer service better I would have given them 5 out of 5.

TN Explorer

Beautiful place to stay with the family. We will definitely be back

J.Felipe Barney

Great location and wonderful rooms very friendly staff beautiful beach