UPS Customer Center

Category: Shipping and mailing service in Albuquerque, New Mexico

Address: 1238 Aspen Ave NW, Albuquerque, NM 87104, USA

Phone: +18887425877

Opening hours

Sunday: Closed

Monday: 10AM–6PM

Tuesday: 10AM–6PM

Wednesday: 10AM–6PM

Thursday: 10AM–6PM

Friday: 10AM–6PM

Saturday: Closed

Reviews

Shae Garcia

Oct 1, 2022

Love when they try and say tried to deliver at address but no one home have to reschedule umm it’s a business that they are open 24/7 the doors are open and someone at the front desk I mean could the driver get anymore lazy

Michael Korach

Sep 30, 2022

Waited for almost 20 minutes while the one and only employee working did god knows what but it wasn’t helping customers.

Mynameis Ohhhshiny

Sep 6, 2022

A gentleman driver just came back because they had a part 2 to our package so greatful to the considerate driver who came by for the delivery and also carried it to our door. Thank you so much sir, so greatful for hard work and honesty, it saved alot of hassle and made our lives easier .

Steven Chavez

Jul 22, 2022

The system was down but the man that helped me went above and beyond, also my ups driver met me on his way back to the center. Great customer service

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Questions & Answers

Who else is tired of the UPS drivers? Saying incorrect address.

Kimberly Golden | Oct 6, 2020
Jennifer Stilwell | Nov 10, 2021

delivered to wrong house and we actually have ring doorbell footage that the driver drove by and never stopped at my or my neighbors house...yet UPS says it was dropped on the porch at that time...totally ridiculous... Now its going to take up to EIGHT DAYS to "INVESTIGATE" But my fiancee cant work from home without that computer that was NEVER dropped off... During these times, people rely on packages being delivered unfortunately

What is the toll free number? No one responds to my calls to the customer service center.

liane kerr | Oct 7, 2018
William Hart | Oct 6, 2020

1800 pick ups is the generic call number

Place sucks. . Think the phone is off the hook no one answers

james sheehan | Oct 7, 2019
Garrett Valentin | Oct 7, 2019

Or it closes at 6 and everyone is gone

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Amazon indicates that per UPS, 3 packages were delivered to my address yesterday around 1:30;' however, I RECEIVED NO PACKAGES. Please respond.

liane kerr | Oct 7, 2018
Barbara .Siek | Oct 6, 2020

UPS doesn't care. They never answer. If you call, the female robot says she can't hear you when you give your tracking number. If you try to input it, you get sent back to the robot and the cycle begins again. UPS knows we have no choice when Amazon chooses UPS to deliver. Sometimes the packages get delivered and sometimes not. They don't care.

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You know these guys don't have to be smart but parking there cars on the aspen side of the building with the front of their cars on the sidewalk isn't just wrong fir people trying to use the sidewalk it is also illegal.

Courtney Sutherland | Sep 22, 2022
UPS Customer Center | Sep 22, 2022

Courtney, please contact us with your information via a Private Message or Direct Message on one of our social channels: Facebook, Instagram or Twitter @UPS.

Does UPS actually deliver packages anymore?

Sean Henry | Aug 7, 2022
UPS Customer Center | Aug 7, 2022

For assistance, please contact us with your information via a Private Message or Direct Message on one of our social channels: Facebook, Instagram, or Twitter @UPS.

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Can I have packages shipped to this location

Jovana Catano | Oct 6, 2021
Brandi McGee | Oct 6, 2021

You probably would never see your packages if you did😳. Sorry to be so blunt, but the service is well below poor service. I have a feeling it is due to the UPS employees being Overworked & Under Staffed! Not sure, just an observation. But a single package is continually delayed because the driver can't get through all his stops, seems like maybe they are piling too much on him. 3rd time one package has been delayed!

Where I can find the driver

Vicky Ayala | Oct 6, 2020
Jorge Fantin | Oct 6, 2020

¿You mean to locate where the driver is in his route? I know UPS has an app that lets you know where your package is in real time. I used it a few months ago while in Albuquerque and I wanted to be sure that I was going at my rbnb when my package arrived . Go to the website and look for it. I think it is part of a service called MyUps or something like that.

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when can I pick up my package being held at your center?

Elizabeth Castillo | Oct 7, 2019
Garrett Valentin | Oct 7, 2019

The customer center opens at 10 am

How do i find jobs for UPS

gilbert perez | Oct 7, 2019
Enrique Rivera | Oct 7, 2019

Upsjobs.com

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are you open on Saturday

Molly Doland | Oct 7, 2018
J “Matthew” Aragon | Oct 7, 2018

No. No they are not open on Saturday. Does anyone use Google. Or the phone book.

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Are you open on Saturdays during the holidays?

Karan Sandoval | Oct 7, 2018
Michael Martinez | Oct 7, 2018

No Monday-Friday 6am -6pm Closed Holidays

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