Canterbury Apartments

Category: Apartment complex in Germantown, Maryland

Address: 20019 Sweetgum Cir, Germantown, MD 20874, USA

Phone: +13018049955

Opening hours

Sunday: Closed

Monday: 9AM–6PM

Tuesday: 9AM–6PM

Wednesday: 9AM–6PM

Thursday: 9AM–6PM

Friday: 9AM–6PM

Saturday: 10AM–5PM

Reviews

Michelle Despertt

Oct 5, 2022

If you want unprofessional mangers, oh let me use there so called professional title Resident Service Specialist this is the place for you. I don’t know how these people got a job. It’s obvious you need no special training at all. Anyone can have a job. Careless, heartless, I could go on. It seems this complex cares more about the outside, new paint on buildings, newly paved parking lots when the inside of these units are falling apart piece by piece. There so renovations are cosmetic only. You would think they would take better care of the inside of the apartments mainly because the residents should come first !! NOT!!! And let’s talk about the RATS AT NIGHT!!! Zillions of them. They Rome the parking lots scrounging for food!!!

Ray M

Aug 26, 2022

Absolutely beautiful and I love it,great leasing office team and maintenance team ❤️

muchkinlady

Aug 7, 2022

Move elsewhere. If you care about your safety choose better. They have a maintenance man who keeps allowing himself into my apartment without notice. This time I was sleeping. He had unlocked my door five minutes before I realized he was there. I called the office early morning to make a complaint and didn’t get a call back until after 6pm. A a very apologetic manager called and said she already spoke to him about the situation. She spoke to him before speaking to me but after getting a snippet of the story from a third party then called me. She said I should be receiving a call from him to apologize and she was also going to send a follow up email. I haven’t heard a thing from either one of them. Corporate never answers and if you leave a message they won’t call back. I don’t feel safe and he has the ability to come into my apartment anytime he wants. They never sent information about who is on the maintenance team but we are supposed to just trust it because they are wearing a company shirt when they walk into your apartment without notice.

Marquia Parnell

Jun 29, 2022

I moved into Canterbury 2 years ago and it was my first apartment on my own. I have had no issues until the new management company UDR took over. I liked the installation of the smart locks, however, these recent changes are ridiculous. Paid visitor parking is unheard of and very inconvenient. If all of the spaces are rented for the day then you have to hope for the best. They also have increased rent by 30%! OUTRAGEOUS!!!!! I will not be renewing my lease because I do not wish to give 30% more into rent when I have no major changes to my specific apartment. UDR should really be ashamed of themselves for basically forcing out longtime residents. This is also a very good way of how people become homeless with these significant rent increases.

Thanks! Your review is awaiting moderation.

Questions & Answers

Can I schudle a appointment with the management within next two days

Shabbir Butt | Oct 7, 2018
Suggie Ragland | Oct 7, 2018

Yes

What is the elementary school

Shaun Wesrphall | Oct 6, 2021
Canterbury Apartments | Oct 6, 2021

Hello, Lake Seneca is the Elementary School.

When does the pool open?

Airealonza J | Oct 6, 2020
Melissa Wilson | Oct 6, 2020

Soon as county allows

Do you have washer and dryer in the apartments?

Canterbury Apartments | Oct 6, 2020
Canterbury Apartments | Oct 6, 2020

Yes, all apartments have washers and dryers.

Do you have roommate style floor plan?

Canterbury Apartments | Oct 6, 2020
Canterbury Apartments | Oct 6, 2020

Yes, Canterbury has roommate style floor plans!

Are you pet friendly?

Canterbury Apartments | Oct 6, 2020
Canterbury Apartments | Oct 6, 2020

Canterbury Apartments loves pets! Contact us about our pet policy.

Are utilities included?

Canterbury Apartments | Oct 6, 2020
Canterbury Apartments | Oct 6, 2020

No, utilities are not included in rent.

Do you charge for parking?

Canterbury Apartments | Oct 6, 2020
Canterbury Apartments | Oct 6, 2020

Yes, please contact the leasing office for details.

Did you guys have a party room? If yes ,how does it work?

patrick Emandeu | Oct 7, 2019
Canterbury Apartments | Oct 6, 2020

Unfortunately we do not have a party room.

How much does it cost for a pool pass

Michael Cutlip | Oct 7, 2018
Canterbury Apartments | Oct 6, 2020

Pool passes for residents are free. For guest and replacement passes, please contact the leasing office as prices may change.

Do you take HOC voucher

Ava Johnson | Oct 7, 2018
Joshua Reyes | Oct 7, 2018

Yes they do

Thanks! Your answer is awaiting moderation.

Thanks! Your question is awaiting moderation.

Related Places