Cherry Knoll Apartments

Category: Apartment complex in Germantown, Maryland

Address: 18832 Bent Willow Cir, Germantown, MD 20874, USA

Phone: +13015400080

Opening hours

Sunday: Closed

Monday: 9AM–6PM

Tuesday: 9AM–6PM

Wednesday: 9AM–6PM

Thursday: 9AM–6PM

Friday: 9AM–6PM

Saturday: 10AM–5PM

Reviews

Swathi Reddy

Sep 30, 2022

I heard good review about this community before moving into this place. But now I definitely change my opinion about this place because the management DOESNT care about the residents issues faced by their neighbors. We have been experiencing very loud music and subwoofers noise from our downstairs apartment. Our master bedroom literally vibrates because of that loud sub woofer noise and giving us bad headaches each and every time. We also tried to be as much as patient as we can but its been like this from 2 months. When we approached the community management for help regarding this issue conveying how bad we are being disturbed and how this attitude of our neighbors is causing lose our peace of mind in our lives. They literally say that they cant do anything about this issue, saying that our downstairs neighbors can also complaint on us saying 'we walking in the apartment can cause them issue'. This really feels bad because its not like we are jumping in the apartment or running around or having parties. We are just walking around.. i dont understand how this can be avoided. We also understand and respect our neighbors very much so we never would do anything which leads an issue to them. We also expected the same from others and requested the management to help us with this pressing concern of ours but its sad to say that 'THEY ARE HELPLESS and WONT TAKE CARE OF THEIR RESIDENTS.'

young Picasso

Jun 17, 2022

The parking at this complex is the worst , for starters the spaces are way to small often times my neighbors car doors would hit mine because the spaces were so tight. Also good luck finding parking after 6pm on account that there aren’t enough spaces owe building and I’m sure non residents parked here as well. The walls of the apartment itself were also paper thin I could literally hear my downstairs neighbors tv, I could hear my upstairs neighbors stomping around in addition to them arguing literally every morning. The walls are so thin I could even hear their washer and dryer at times. Good luck with maintenance was well they only help for about the first few weeks after that you have to put in multiple requests to get stuff fixed if that. Lastly the apartment itself has really cheap paint on the walls be careful putting posters and stuff up as they will likely rip the paint off when it comes time to take them down. DONT GET ME STARTED ON THE WATER HEATER hot water in the shower goes cold after about 10 minutes , Maintenance claimed they “reset” my water heater but the issue persisted… I just put up with it honestly because my lease was only 6 months .. at the end of the day you get what you pay for a I guess… there are much better places out there for the same ammount you’d be paying here *update also be prepared for sooo many hidden fees when you move out like “heavy furniture fee” “deep carpet cleaning fee” (mind you I personally cleaned the carpet myself before I moved out) you can basically kiss your deposit goodbye … I didn’t realize how money hungry this complex was until I moved out good riddance.

Bruno Martins

Nov 6, 2021

We live at 18812 Building. About 3 months ago when some people move in a lot of problems start happening. A LOT of packages stolen, fights in front of building all time!!! Always something bad is happening. Police is here almost every week. We already contact the office, but they didn’t Absolut nothing about it! Very disappointed, we gonna move pretty soon. I don’t recommend this place for nobody!!!

Jon Grimes

Sep 11, 2021

Beautiful property. Plenty of fresh air, green grass, trees, lake near by. Apartments floor plans are well done. And the place is clean and modern. Erica at the leasing office was spectacular! Really made us feel welcome immediately. With a big smile she explained everything, answered all our questions, with confidence and kindness. She helped make our decision easy and left us with no doubts about where we wanted to call home. Thank you!

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Questions & Answers

Has the community started towing again

Tequilla Dorsey | Oct 12, 2021
Wanda Santiago | Oct 12, 2021

No

Do they have an elevator in the building?

Anam Husain | Oct 13, 2018
Matthew R | Oct 13, 2018

Nope

Is there any income restriction with this complex? How much for a family of 4? Also, what utilities are included?

Mustafa Ramazani | Oct 13, 2018
Hunain Mehmood | Oct 13, 2018

No income restriction. They ddnt even see my paystubs. I think as long aa your combined family income is above 40k you're good /year. For utilities You've to pay for water, sewage and electricity.

Do you guys tow cars

Esther Owusu | Oct 13, 2018
NEHA BHOT | Oct 13, 2018

We didnt have parking tags when I was staying there but by the time I left, it was introduced. So i never heard about a car towing then, not sure now.

Do they have mice?

Marie Pierre | Oct 13, 2018
Myrlande Francois | Oct 13, 2019

I've been here about six months and saw none.

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Paying rent online?

Susan Kratz | Oct 13, 2018
NEHA BHOT | Oct 13, 2018

yes you can

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