Geek Squad

John Hughes

Not much help

angelina mendez

The employees of The geek squad make this place terrible. They are so many things I could say but just don't waste your time going here ... Unless you like bad attitudes, being blatantly stared at in a creepy manner outside of the store by the male workers and being blocked in the parking lot by the geek cars with absolutely no regard for anyone.

Roger Parker

Well it all started with a simple cell phone warranty exchange. Then after dozens of trips from my home to the store,all detailed and instructed by the customer support and bridge department..........the outcome was spending 3 days in jail on charges of tresspassing for simply following instructions from geek squad to go to the store and pick up my refund on a returned and damaged item. Now I have been instructed to wait for a call from best buy in regards to a resolution and it's been weeks now with no such call from the store. This has put a huge burden on me along with other family members including my pregnant wife. Expecially when the store manager had me arrested .

Charlie Bernstein

I wandered into Best Buy looking for some help as I couldn't get into my brother's computer after he died. Jeremiah took the laptop and was able to get me in in just a few minutes. When I asked what it would cost, he responded with "nothing." Jeremiah made a difference to me today and I ordered the Geek Squad tech service because if they took care of me this well without me having their service, I'm certain that I'm going to be satisfied if and when I have other issues. Thanks again!