Kroger

Me Lyfe

MIA helped us find the person to blow up balloons for us in floral she was amazing she is management she is presidential she is the future this woman will be more powerful than the company that she works for now which is Kroger she insisted on helping us find a person in floral even though me and the other customer were waiting for 40 minutes she found the right person Thank you MIA. She her linvolvement was she was very professional very helpful very prompt polite productive and prepared and she was amazing thank you again. She gets 13 Stars. And employee of the year.

Shelley Ann Burge

I traveled to TN during the July 4th weekend and stopped into this Kroger on the way to visit my Mother to buy her flowers as I always do. I bought these beautiful blue orchids for myself and my daughter and brought them home to FL with me. Within 4 days of purchase I noticed black spots on the leaves, then the leaves turned yellow, then the flowers wilted, then the leaves literally fell off. These $25 orchids had root rot. Called the store and called corporate offices (was hung up on by 4 different associates when I asked to speak to a Manager) and NO ONE will honor their merchandise and refund my $50 that literally rotted away by the 7th day after purchase. Because I live in FL and have no Kroger near me to have a Kroger account, they refuse to refund me money. Guess that’s why this Florida girl loves Publix!! I will never ever step foot again in any Kroger. Next time I visit my Mom and stop to buy her flowers, I will make sure to go next door to Publix!

Hailey Cooner

They do not honor their business hours. They would like to lock up the entrances 15 min before they would my close. All I had to get was 2 items. It would have taken me 5 minutes. Stores are supposed to honor their hours. Even the employee couldn’t be under-stable at all. It’s the holidays and just needed to get 2 things that would have made it to the point for me to be out before they would close at 11.

Kristen Smith

I don’t leave reviews often but when I do it’s either a 5star or 1star. I had a delivery order that was wrong and a driver that stole from the order. Long story short Walt you are my hero this morning! My babies formula was missing from the order and the driver was promising to make it right and never seen him again. I have no vehicle and no other money. I spent my last on that order this morning. I called the store and explained the situation and Walt brought me a can of formula. When I closed the door after seeing him I cried the hardest I have in a really long time. When they say not all superhero’s wear capes it was true! Walt you are our superhero this morning and it will not be forgotten. For some it may be nothing but for my family it was everything❤️❤️