Main Street Renewal - Charlotte

Hi Letoyia, our Charlotte leasing office phone number is (980) 321-9478. They will be more than happy to answer your question regarding the status of your home. Thanks, Will

Hello Richelle, Multiple factors do come into play when we are reviewing applications, you can see a list of these qualifications through the following link: http://www.mainstreetrenewal.com/qualification-requirements/?_ga=2.84601049.156113803.1553627899-233515359.1553627899 Also, ee do have options to work with people who have discrepancies including co-signer options, higher deposits, etc. Our leasing agents will be more than happy to review your details, so please give us a call at (980) 321-9478 and we will look into these items further for you. We hops this helps! Regards, MSR

Hello, Currently we are accepting Section 8 vouchers in Charlotte, Greensboro, the Triad area and Winston Salem.

Hello, unfortunately the option to sublet/transfer a property to another individual is unavailable with our leases. This is something that should also be outlined in your lease agreement.

Hello, Rent is due on the 1st of each month and we allow a 5 day grace period before a late fee is applied on the 6th of the month. Hope this helps!

I’m not for sure because any time I’ve made contact I’ve got a call back. Have you tried via email sometimes that’s quicker.

Yes, they will keep your upfront cost if you do not.

Hi Tomika, Thanks for your question. You're welcome to contact our Resident Care Team at (855) 239-4530. They are happy to transfer your call over to one of our managers. Thanks, Will

It generally takes 2-5 five business days to receive a word on the status of your application. Let us know if you have any additional questions!

Yes, you are allowed to hang up pictures, flat-screen TV mounts, and curtains. However, prior to move-out, you are required to return the walls to the original condition. This includes patching any holes caused from these items.

Yes, we want you to make this house feel like your home so we allow you to paint the rooms inside. As a reminder, you will need to paint the rooms back to the original color prior to move-out. Failure to do so will create charges that will be taken from your security deposit.

Yes, renewal offers and leases, as well as other lease documents, are accessible through your Resident Portal account when applicable.

You can go to www.msrenewal.com and click “Resident Login”, then select “Forgot Password” and walk through the prompts.

The easiest way to create a maintenance work order is on your Resident Portal, either at www.msrenewal.com and click “Resident Login” or you can download the App on either Apple or Android App Store – Search “Rent Café Resident”.

Rent is due on the first day of every month, you have until the 5th day to pay before you will be assessed a late fee. Remember, if you mail a check payment, it’s considered received when we receive it. Not when it was postmarked.

It didn't take long for me to get a reply. This company has changed management or owners 2-3 times since July 2019. Idk what's going on with this company....have you read reviews about them? No matter who you choose read the revieas.. Maybe this is a sign from God.

I agree their maintenance team and Blue Chip contractors are very nice and caring.

Hi Gabrielle, to reach our Charlotte leasing office, you can contact them via phone at (980) 321-9478. Let us know if you run into any more questions or concerns! Thanks, Will

Hello, Your deposit and first month's rent must be paid in certified funds. So a money order or cashier's check would be accepted. Hope this helps! Regards, MSR

If you mean extensions on paying rent, that is whatever it's in your lease. If you mean same rent for additional lease terms, my experience is the rent went up every year.

Hello, unfortunately our homes are not for sale, they are lease only properties.

Hello, At this time there is currently not drop box for this location.