La Quinta Inn by Wyndham Decatur

Verified Hotel Guest

Positive: Woman at front desk was awesome! Very nice greeting and helpful Negative: The room was not clean. My grandkids took a bath and got some water on the floor. When we went to wipe down the floor, the white towel was blackened from the dirt. Asked 2 extra towels for kids, man at front desk wasn¿t helpful. He said, make a compla

Scott Carlson

Filthy and falling apart! The room was so awful that after checking in at 10 pm, we actually checked out immediately after checking im. We reserved elsewhere and left. There was actual mold and fungus in the vent! The pull out mattress had mold, was chewed on by mice, had cigarette burns, and stains. The room was dirty. I'm sure it isn't up to code, any code! I wouldn't be healthy to sleep in a room like that. I don't know why I am even giving it one star, other than I've never rated a place so low and don't know how that works! The front desk guy said he'd leave a note for the manager and we would (hopfully) get a refund. I still need to follow up. But this place is a dive!

CJayy ReemuS

We loved the spacious rooms for sure. The room she gave us at check-in was not clean at all but the receptionist was super accommodating and she gave us another room in no time. I do appreciate the wonderful customer service. The breakfast was mediocre, the coffee was great though. I would stay again. Kudos, Laquinta.

C Smith

Stained bed cover. Needs remodeling. Non-smoking at this hotel must mean "smoke if you want to". Had to leave a couple of hours after checking in bc couldn't breathe due to cigarette smoke from next room coming through cracks of adjoining door. Lady at desk was qualified to take money but not refund it and said manager would have to. The manager is non existent obviously bc she wasn't there and won't return phone calls. Good way to avoid refunding money i guess. Will never be back here. Would have booked somewhere else but none available. This place should be closed. What happened to the Alabama Clean Indoor Air Act? Update: refund was submitted. Plus 1 star. Thank you.