Xfinity Store by Comcast

Category: Internet service provider

Address: 2777 Paper Mill Rd, Wyomissing, PA 19610, USA

Phone: +18009346489

Opening hours

Sunday: 12–5PM

Monday: 9AM–7PM

Tuesday: 9AM–7PM

Wednesday: 9AM–7PM

Thursday: 9AM–7PM

Friday: 9AM–7PM

Saturday: 9AM–7PM

Reviews

Kelley Eroh

Oct 4, 2022

This store has the most incompetent service. I ordered a modem and cable box on-line and wanted to install it myself. I had to drive 45 minutes from my house to pick up the equipment because I don't want to wait for it to be shipped by mail. I got to the store yesterday & they are telling me to wait in line to pick up an on-line order. Keeping in mind, I don't have time to wait. I was stopping in the store on my way somewhere else. I call to complain. I am told this is the only store with equipment, but that when I go tomorrow I won't have to wait. Again, it is an on-line order. Today, I was told I must wait in-line. My wait time was half-an-hour because I am behind other people who are shopping. What is the purpose of shopping on-line if Comcast doesn't have on-line order pick-up station in their stores? By the way, when they say you could have scheduled an appointment, well, that would have been a nice text message to receive instead of your order is ready. It would have saved a 45 minute car drive.

Rae Fletcher

Sep 10, 2022

I have no issue with customer service. I do have an issue that even before Covid2 they tried to blame the constant price increases on taxes. Little did the rep know I save all my bills for a minimum of 2 years and took the time to see where the actual issue was and it was the constant increase in FORCED equipment rental fees. Yes you can buy your own router but not everyone has up front money. If it wasn't for internet I wouldn't even need xfinity because I don't really watch tv any more.

Jessica Tait

Aug 28, 2022

Always helpful. Just the wait is ridiculous every time. That's the frustrating part.

N

Aug 11, 2022

Was told by rep that srvc is not available in Reading, PA. I almost went with v*****n.....ugh!!! Thank God I called Comcast and the knowledgeable rep corrected the previous reps misstatements.

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Questions & Answers

How much it is for just the Internet service?

Hilda Rivera | Oct 6, 2018
Debby Kolesnik | Oct 6, 2018

More than just getting internet & basic cable. So they say. Until you get your bill with unknown "Other charges," bs

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What’s the exact phone number for the Wyomissing store.

Luz Colindres | Oct 5, 2020
Michelle Ciraulo | Mar 9, 2022

I wish I knew

Dan is a Sales Associate at this Store and he is a bully, Andios & Andrew & Sean had a type of Boys Club going on and were ganging up and refused to asst me in any capacity. I’ve even contacted who they say is thedistrictmanger BUT I have no PHONE

Jovil Velez | Jan 8, 2022
Daniel B. | Jan 8, 2022

Corporate always wants to maintain there image, so just maybe they're your contact...so....

Xfinity wifi sucks it don't work in the back room ND nobody can solve the problem do I have to switch to another company

Ladonia Woodberry | Oct 5, 2020
Neida melendez Reyes | Oct 5, 2020

Don't do it, it's better for me, I don't change it for anything. Call them and they solve your problem.

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Do you have Flying Hills area?

Pat Terry | Oct 6, 2019
K G | Oct 6, 2019

Yes flying hills is the cutoff then it's service electric.

I have a message and I don't know how to get them. Can you help me out.

Fashima McLean | Oct 6, 2017
Danny Cooney | Oct 6, 2017

You can't, they have no phone there. You can only go in.

What is the phone number for xfinity store in Wyomissing PA?

Cindy Romonosky | Jul 7, 2022
Pawz Furever Grooming by Dawn | Jul 7, 2022

There isn't one u have to call 1800xfinity n go thru all the bull rap

Can TV equipment be returned to your store

Fred Hahn | Jun 7, 2022
MotorCity MachineGuns | Jun 7, 2022

Yes

Are they really open until 7pm on Saturday

MrAppleZack (ZACKTHEBEAST7107) | Oct 5, 2021
K G | Oct 5, 2021

Yes

My zip code is 19606. Can I buy internet servie without tv and/or phone service; and if "Yes" what is the minimum duration of contract?

Joel Knoblauch | Oct 5, 2021
Joy “SwtMsJoy” Davies | Oct 5, 2021

Yes you can. Everyones contract seems to be different. I would call,or go to the store, tell them your needs, and see what they can offer

paying biii online

emma daniels | Oct 5, 2021
David Seivard Jr | Oct 5, 2021

I haven't ever done this. I'm sure it's spelled out clearly how to do this on their site.

can i pay my bill there just got bill yesterday and its do 1/17/21 the mail service is lousy

emma daniels | Oct 5, 2021
David Kauffman | Oct 5, 2021

Yes, you can

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Can you just buy a hotspot.

David Kirk | Oct 5, 2021
D Boyer | Oct 5, 2021

I believe so, but give them a call first

I have a cable wire that is down. How do I contact a repair person?

Ann Orr | Oct 5, 2020
Brian Ketcham | Oct 5, 2020

1800- Xfinity

Will they give me free cable wire

ASHLEY DENGLER | Oct 5, 2020
Tim Speicher | Oct 5, 2020

Agreed. If you have their system they will give extra cable as needed

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Remote isn't working...what could be the problem

Stacey Fischer | Oct 6, 2019
rasheem pray | Oct 6, 2019

Sometimes they just go bad. You can take it to your closest xfinity store and get a free replacement.

Our box is not working. It says no signal. What can we do?

Nancy Heim | Oct 6, 2019
Glenn H. | Oct 6, 2019

It could be so many different things. Call tech support for all the help you may need.

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Can I get service in blandon?

Matt Giuliano | Oct 6, 2019
Abena Anim | Oct 6, 2019

Yes you can, internet, house phone and cable

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Problem w remote???

Fred Seidel | Oct 6, 2019
rasheem pray | Oct 6, 2019

You can take it to your local Xfinity store and get a free replacement.

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What time close today Saturday

Nancy Andino | Oct 6, 2019
Luz Soberal Libertad es Jesús | Oct 6, 2019

Hi Nancy. You got it. God Bless You

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CALLED for help with the TV scrambled,since the TV Man was up the Pole for my neighbor and now my TV is messed up,and no one is helping me must I come in to the store to get help

Grace Washington | Oct 6, 2019
K G | Oct 6, 2019

Use the Xfinity my account app to schedule service.

Do you do LG phone screen glass replacement?

Fred Opalinski | Oct 6, 2019
Luz Soberal Libertad es Jesús | Oct 6, 2019

Hi.I think they do,but I recomend you to call them. If not Staples is doing that. GodBless You

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Can I buy xfi pods at this store?

Stephen E Rhodes sr | Oct 6, 2019
David Bradley | Oct 6, 2019

Yes

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Would anybody ,wether staff or public..know if the debt collector Dept..connected with Comcast cable open Sat.. or just during the week

CHyN0 R | Oct 6, 2019
Maritza Vazquez | Oct 6, 2019

Yes open Saturday 9 am and Sunday 12pm

what do i return when i get rid of one tv

Jean Hoffmaster | Oct 6, 2019
Stephen E Rhodes sr | Oct 6, 2019

And cable remote

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What's the direct number to comcast store in wyomissing

Alicia Leonard | Oct 6, 2018
marie hazzard | Oct 6, 2018

They have a phone in there and I had called my house on it but they never answered when I called back so it's useless

HOW MUCH IS JUST MY INTERNET SERVICE

A Google User | Oct 6, 2018
Kimberly Mertz | Oct 6, 2018

Contact Xfinity directly for that answer.

I am currently disabled and in a wheelchair. May and I have my nurse's aide with my identification return some cable boxes and update to a new one because of Xfinity 1?

GeorG D Spaeth | Oct 6, 2018
Lenny | Oct 6, 2018

They can come to your house.

What's it mean when you have a noise problem

Willowanne LGeorge | Oct 6, 2018
Lenny | Oct 6, 2018

With digital cable noise should never be a problem. As noted, a loose connection or ground can cause interrupts in the picture or pixeling. Somewhere on your cable line you need a new cable connector to be installed. You might have to pay for a service call from your cable service company.

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How much is it for internet service

Donna Morio | Oct 6, 2018
Lenny | Oct 6, 2018

$40 a month to start then goes to $50 a month. Higher speeds cost more.

Why did they remove a Spanish channel WAPPA I have been getting and paying FOR?

Joel Lopez | Oct 6, 2018
Sir Lose Alot | Oct 6, 2018

I agree with Malene, they are CABRONES !!!

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Why no channel 9 10 11 3 4 5 only have fox.

Shirley Reed | Oct 6, 2017
Danny Cooney | Oct 6, 2017

You have to ask the employees working. Maybe it's a subscription/connection issue.

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