Lindsay Volkswagen of Dulles

Aleks Mitic

Great experience. Definitely I would recommend this dealership. They really do care about their customers.

Andrew Lim

UPDATE: I spoke to the Service Manager, Erik, and had a great conversation about the issue with communication. He took the feedback and said it would be addressed to avoid issues in the future and I think that was the best way to deal with it. Adding more stars to show thanks for how that was handled. Thank you, Erik. This is specifically a comment at the Service Department and not anyone in particular. I dropped my car off last Thursday morning for a routine maintenance and tire rotation and was told it would take a day or two. Ok, not used to having to wait that long for a maintenance check, but was sent home in a complementary Lyft and that was that. I called on Saturday to find out the status of the car and was told a consultant would get back to me because the status was that it was still being worked on. It's now Wednesday evening and haven't heard a word from anyone. Even given that they may be backed up, I'm pretty surprised I'm having to wait this long for a routine maintenance and/or for someone to call me back. Yes, I could call again and it's not like I need the car during the week, but that's besides the point. It shouldn't be my responsibility to find out the status on the car multiple times. My past experiences here have always been great, so not sure what's going on.

Benjamin Freidson

I had a great experience and wanted to extend a big thank you to the team at Lindsay VW with my recent purchase of the VW Atlas. In particular Alfonso Monteverde who was my sales manager continues to show care and interest in making sure I feel taken care of. From the moment I ordered my car, to the financing process with Mikey Nguyen and final delivery the attention to every detail & customer first approach was first class. I appreciate the whole team there!

Andrew Gibson

Eric was great and provided great support throughout.