Black Gold Harley-Davidson

Category: Harley-Davidson dealer

Address: 1007 TX-121, Allen, TX 75013, USA

Phone: +12144950259

Opening hours

Sunday: Closed

Monday: 10AM–7PM

Tuesday: 10AM–7PM

Wednesday: 10AM–7PM

Thursday: 10AM–7PM

Friday: 10AM–7PM

Saturday: 8AM–6PM

Reviews

Michael Timmerman

Oct 5, 2022

Fun and friendly staff would definitely recommend

Samia Qureshi

Oct 5, 2022

Really good customer service! Chase and jeff both were very helpful and went out of there way to find the right bike for my husband! Will definetely recommend to my friends and family!

Linda Cavanna

Oct 4, 2022

Rene Ballesteros helped me to diagnose a problem that no one else had been able to figure out! I am so appreciative! Rene was extremely helpful, very knowledgeable and a pleasure to work with. I would recommend him and Black Gold HD! -John L.

Alexander Presley

Oct 3, 2022

I normally don't leave reviews but this dealership blew me away to where I wanted to. Let me start off by saying that Mitch with sales is by far the best sales rep I have ever dealt with. From the moment we walked in the door until we left Mitch was very inviting and helped answer any and all questions both me and my wife had. He just went above and beyond our whole purchasing process and made us feel like family. I cannot express how above and beyond he went other than giving an example. When I bought the bike on Saturday, I had made a small comment that one of the fairings had a few small paint chips due to just every day wear and tear. Come to find out when I walked out of signing the paperwork, I found Mitch himself sitting there buffing the bike where I pointed out the small paint chips, NEVER have I seen a sales rep doing this much cleaning on a bike....especially after the sale had been made. After the paperwork had been signed he was still going above and beyond to make sure everything was perfect for both me and my wife. Overall words cannot express how impressed we both are with our experience with Mitch and how much dedication he puts into each of his customers. Besides Mitch, everyone we spoke to at the dealership was really welcoming and super friendly. Even though we drove up from Austin to buy this motorcycle, we will without a doubt make that drive again in the future! If your in the Dallas area this is the only dealership I would recommend without a doubt!

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Questions & Answers

Is there anything going on today?

Lee Kealoha | Nov 9, 2021
Lowell Torske | Nov 9, 2021

They had the WW11 reenactment today. It was wonderful. 👏

Just got on the motorcycle for the first time it did not smoke when he unloaded it from the drailer today at 1pm sat under carport until husband got home he started it up to ride and it is blowing smoke out the exhaust is this normal ?

M Rose | Oct 6, 2018
Shawn Feiock | Oct 6, 2018

White smoke is nothing to be concerned about, this is probably the result of normal condensation buildup inside the exhaust due to outside temperatures and moisture conditions. The weather in Dallas has been very moist today and constantly over the last week or so. The smoke will disappear at full operating temperatures. The Service department can always be your first point of contact and exists to support you for any vehicle concerns or questions.

Would I be able to purchase a motorcycle with NJ license?

Andy Portela | Oct 6, 2018
Todd Miller | Oct 6, 2018

Yes, not a problem

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