Valvoline Instant Oil Change

Tom Nekvapil

half the employees (kids) on there phones, watched them underfill the oil on the guys car infront of me :0. definitely go somewhere else! very unorganized and unprofessional.

Ashley Hawkins

When I arrived for my oil change it was discovered they did not have the filter for my car. The manager proceeded to go to two different auto part stores to find my filter to complete my oil change. I appreciated him going above and beyond what was expected! Thank you!!

LeeAnne B. Koehrsen

Update 9/23/22 - I received a phone call from Don the area manager who contacted me personally today. He apologized and expressed his understanding for my time wasted. I believe an apology goes a long way and am updating my review because of Don reaching out. Thank you Don! Update- Email sent per request below. Went to get an inspection and oil change. Waited to be helped when told I needed to get my oil change done first then moved from the inspection lane to the oil change lane. Waited to be helped in the oil change lane to be told they can not do my oil change due to not having the oil for my vehicle because the shipment did not come in on Friday. Was told to go park and wait for my inspection. Waited for someone to come do my inspection once they had me turn my headlights on/off, blinkers, and breaks they said they were going to take my truck around the parking lot to test brakes. They did so and pulled it into the inspection bay. After I waited again I was approached to be told my OBD port did not work and therefore was not able to pass inspection. When I took my vehicle to AutoZone to have my codes checked my OBD port did in fact work and was in working condition. I do not recommend wasting your time with this place.

Mike Linnig

Very professional crew, but will not go back. Making people stay in the car during service with the engine off makes no sense in Texas. It’s freaking hot. They have a waiting area but you can’t use it. No thanks.