La Quinta Inn & Suites by Wyndham Cincinnati NE - Mason

Iz B

Employees were nice and helpful.. loved the location and was close to a lot of the things we were trying to do as a family for the weekend. Downside.. we had to switch rooms twice!!.. they smelled like dog urine and feces! (Pets are allowed) I suppose some of this might fall upon the type of animal owners that stayed here that obviously didn't let their animals out as they should or maybe they were not trained??.. idk but a hotel should not smell like that..

Eric Gonzalez

The success of a hotel lies in the cleanliness. I worked for Marriott hotels for 8 years, all of them at the front office, At Your Service or AYS and the Front Desk. The Marriott spirit goes all the way from the first eye contact to the most simple detail in the rooms.... About La Quinta, well, I don't know there culture but I can say that this hotel in particular is falling apart. 1. Due to short staff, there is no housekeeping service unless you request it at the check in. 2. If you inspect the room you will find dirty sheets with hair, stains and other things ( unless I was very unlucky and I got the worst room ) 3. Fridge take forever, good luck with that. 4. The elevator looks like they haven't clean it in a month, honestly it is nasty. 5. The pool delicious chlorine odor, goes at least 3 floors up, not kidding 6. Breakfast with no forks, this one was challenging, watching my 11 year old eating waffles, sausages and a freezing omelette with a spoon... That was a good one 7. The details of the hotel in general were awful, noisy rooms, paint faiding everywhere, pool area looks like nobody cares, very outdated, the chairs are broken, the floor needs new paint, the glass need to be cleaned. 8. It's dirty everywhere, seriously guys clean your hotel!! I could have give you one star, but I really didn't hate it, just dislike it, it is the details that make a place awesome. You don't need a fancy lobby or a restaurant with bar, we the people don't care, we know what we are paying, but seriously no forks for breakfast, dang it, manager just go to Kroger and get some, poor Andrea she is fighting in the kitchen alone, and everybody is asking her for forks. Jesus is coming I believe it now... A hotel with no plastic forks this is it. I'm done with La Quinta, that's why you're not "La First" you are "La Quinta" Because the success of a hotel lies in the cleanliness Thank you "Quintos"

Leigh Morin

We got in past 2am, so we didn't get to visit the pool/hot tub, but it looked really nice. The room was clean, the heat worked well, and there were plenty of TV channels to choose from. There were wall outlets and USB outlets galore - a very welcome touch! Hotel staff were friendly, helpful, and nice. Super comfy bed - we didn't want to get up! Will definitely stay here again!

Staci Hixson

We only stayed one night on a road trip. But I had 2 small kids and a large dog with me. Check in and out was quick and easy. Our room was clean. (And I’m picky about cleanliness) The beds were very high, but not a huge issue. Beds were comfortable, blankets were cozy. The pool was small but looked nice as we walked by. Definitely a good value.