Creative Health Services, Inc.

Elizabeth Deck

I’ve had nothing but a positive experience with the therapists I’ve seen. I saw April for two years and then Alyssa for four years. No complaints about the therapists. Now the psychiatrists are a different story. Since 2016 I have had four different psychiatrists. Dr. Kirby was the absolute best psychiatrist I’ve ever had! Then she up and left and I have switched psychiatrists twice. One psychiatrist kept telling me he appreciates me. Did not like that. Then I switched to another psychiatrist and she downright refused to refill all my medications. Then she lied and told me she sent in refills when she didn’t and now I can’t switch to a new psychiatrist. Absolute worst doctors ever! And ever since Covid started they’ve been locking people out of the building so no one can get their medicine. Today I went to pick up my medicine and I forgot to bring my phone so I couldn’t call them to bring it to my car. They refused me access into the building and then the pharmacy technician refused to give me my prescriptions unless I signed a paper and went back outside. They called the manager out and the manager told them to give me my prescriptions. I told them I can sue them for medical malpractice if they don’t give me my prescriptions. And that’s not the first time I’ve threatened to sue them. They weren’t giving me a new psychiatrist so I wasn’t getting that service. They were just refilling my medicine. I threatened to sue them if I wasn’t given a new doctor. Next day I was assigned a new doctor.

Beverly Minton

After using their mental health services for 13 years, with all the ups and downs, today was the straw that broke the camels back. I was told there would be no more telemed appointments- that I would have to drive to the center to see the psychiatrist. Fine, no problem. I had to take off work a half hour early, drive an hour in traffic, only to get there and find out the appointment was…telemed on a computer there. I drove an hour to do a zoom call???? My time, my gas money, my job, none of this matters to them clearly. There are some very nice people who work here but every few months they change the rules and unfortunately the sins of a few end up punishing everyone. I am very disappointed that it’s ending this way, but I’m sure I will find another mental health center that treats their patients a bit more humanely

Lance Plessl

Staff of all women are highly incompetent.

Marion Riffey

Horrible. Rude Staff, and very unprofessional. They put your life on the line. I started a law suit against that place.