Address: 4270 S Decatur Blvd B6, Las Vegas, NV 89103, USA
Phone: +17024852100
Sunday: Closed
Monday: 10AM–5PM
Tuesday: 10AM–5PM
Wednesday: 10AM–5PM
Thursday: 10AM–5PM
Friday: 9:30AM–4PM
Saturday: Closed
JD Donnelly
Dr. Castillo is great but dealing with their office is atrocious. There is zero empathy, zero personality, and zero care about the patients they respond to. Several times they canceled appointments without notice to me, only for me to call back to find out that I owe them money. They have never once sent me a bill, they let me set up the appointment, and they cancelled the appointments during the the scheduled appointment times.
Karina torres
I have Christine Barnett as my Dr and so far I haven’t had any issues with her
Dana
If you can, just don't go here. Awful staff, no one cares, just disgusting mental health service (if you can even call it that)...
T
I've been coming here and seeing Dr. Sharma since 2018. Never had any issues with him or the medications he prescribed me. When he moved out of state he still saw me via telehealth. Now he's gone apparently and doesn't work with the office anymore. I just had a telehealth appointment with Mr. Isman. I just needed reflills for my prescriptions so it didn't matter who it was that much. Here's my problem: I had a telehealth appointment at 10. 9:50, no link. 9:55, no link. 10:00, no link. So I called the office. Pressed 2 for telehealth. Rang and rang and rang so I hung up. Called back, pressed 4 for appointments. Was randomly placed on hold on and off, was never asked for my name or DOB, then was transferred again. Spoke with someone else, said a link would be sent. 5 minutes pass, still no link. Called again, pressed 1 to speak with someone. The lady was rude right of the bat. Unfortunately didn't catch her name. I explained what was happening and she grudgingly asked my DOB, said it loud and clear. She said "can you repeat" all annoyed like I was speaking Chinese?? Then of course I got the link while I was talking to her so I said "oh nevermind I just got the link." she said "so what's the problem?" all rude. I said "nothing now. thanks." and hung up. I will be looking to find a different provider. Don't come here if you can avoid it. This place is a joke and this isn't the first time I've had an issue with them.
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I do recommend this clinic Good location. GREAT hours and super nice receptionist. I personally prefer seeing Trina Singleterry. She's not only EXTREMELY understanding, helpful and kind but very patient. I have been her patient for roughly 3 or so months and each time I get 100% GREAT care from her. I did see another provider on my first visit there. But we, let's say, we we're on different levels. I do recommend, if you have high anxiety like I do, just kindly ask the receptionist to wait in one of the side rooms instead of the main lobby to avoid an attack. It usually gets REALLY packed there. I wish you the best of luck, patience and much love in your recovery to being whole again.☺ Good day 💗
Hi, This is for mental health
They talk to you for 3 minutes every 3 months for 3 years, don't listen, are often unjustly self entitled (Raven Ennis) honestly who captiolizes the middle letter of their name. Lmao. Girl, get over yourself you're nothing special in the medical field. In fact your terrible on telepsych and they don't communicate their true feelings on you. Liars.
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