Apple Oakbrook

Category: Electronics store

Address: 70 Oakbrook Center, Oak Brook, IL 60523, USA

Phone: +16304813470

Opening hours

Sunday: 11AM–6PM

Monday: 10AM–8PM

Tuesday: 10AM–8PM

Wednesday: 10AM–8PM

Thursday: 10AM–8PM

Friday: 10AM–9PM

Saturday: 10AM–9PM

Reviews

Christian Ninan

Oct 4, 2022

An Apple store at Oakbrook Mall

Tushar Shah

Oct 4, 2022

Always busy but always available to help!

JJ Chen

Sep 25, 2022

An employee named Hinckley was very accommodating when we put our friend on the phone. Our friend has a Samsung and was in the process of getting married, so this process was bound to be difficult, but Hinckley made it work out.

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Questions & Answers

Need IPad battery modelA1475. Serial number DMPMLKHM4YH

Ferdinand Sulit | Oct 5, 2018
Diako Dabiri | Aug 5, 2022

100% the wrong place to say that

Do you offer sessions on iphoto?

Beverly Graham | Oct 5, 2018
Pop Express Oriente | Oct 5, 2018

No

If I need an account recovery to a new phone but can't go further because of the password, (can't remember it). I received an email stating that it will NOT be until 7/25 can I assistance in the store?

Ann Marie mineo | Oct 5, 2018
Eddie C | Oct 5, 2018

You can try but nope

I need verification code for google account to unlock it my mom block me and my sister block verification code I cannot help me

William Hickey | Oct 5, 2018
William Hickey | Oct 5, 2018

I need verification code for google account to unlock it my mom block me and my sister block verification code I cannot help me

Do I need an appointment to have my phone looked at or can I walk in with my phone and get same day service?

Cindi Degnan | Oct 5, 2018
Quin O'Brien | Oct 5, 2018

Best to make an appointment.

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can u fix my magbook broken scgreen

Ci Hliang | Sep 4, 2022
Miguel Angel | Sep 4, 2022

Yes they can

Can you return unused/unopened laptops and monitors?

William Lepsi | Apr 7, 2022
Dratizaz Hussain | Apr 7, 2022

No

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do i need appointment to have brightness on phone checked? it does not hold. Also want to have phone checked for hacking

June Svec | Jan 7, 2022
Trayelle Scott | Jan 7, 2022

Sorry but I'm not sure about repair issues and appointments.

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Do u take trade in apple MacBook

Hope Warren | Oct 4, 2021
Samuel Campbell | Oct 4, 2021

They do

Do I need an appointment to exchange an iPad?

Sheila Troy | Oct 4, 2021
Craig Bartal | Oct 4, 2021

I'm pretty sure that you do. I'm an Uber driver who picks up web orders from that store to distribute around the area. Every time I go there's a line for people requesting reservations to get in. I'm not sure if you can call to make reservation but it might make sense to try. Of course weekends get really big there but even during the week there are lines. But to reiterate, as far as reservations go I think you probably need one. It would definitely be worth a call to the store to find out for sure

Can a battery be replaced in my iPhone 7 while I wait?

Roy Brown | Oct 4, 2021
Tia A. | Oct 4, 2021

I'd think yes, if you paid for it.

How to set up genius bar appt. My computer was wiped clean 1st week of pandemic. I have all original disc...but apparently I need a legacy program of some sort. I am on Mohave. Trying to reinstall Adobe Design Premium.

Bette Randa | Oct 4, 2021
Tiffany Burtin | Oct 4, 2021

I set the appointment online

How soon will instore shopping happen

Wayne Egebrecht | Oct 4, 2021
Raymond Decatur | Oct 4, 2021

They prefer appointments tho even for shopping unless its for like a charger, airpod or any chord replacement

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How do I make an appointment to look at IPad Air computers/ I am considering buying one.

Laura DeCelles | Oct 4, 2021
Robert Walker | Oct 4, 2021

Online or call them

Do we have Iphone 12 available in this store?

Diptesh Ahuja | Oct 4, 2021
outlaw68 outlaw68 | Oct 4, 2021

Best to check with the retailer

Hi I want to get a MacBook for my grandchild that she is in college do I get senior discount.

erica garcia | Oct 4, 2021
Mart Gai | Oct 4, 2021

I would call before buy it

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Are the Apple store open for the public for walk-in

Rotina Adams | Oct 4, 2020
Brian Helmetag | Oct 4, 2020

Yes but there will be a line. Recommend making an appointment.

We ordered a Mac desk top from apple online. We need to add more memory to it. Can we make appointment to bring the computer in.

Ashutosh Gupta | Oct 4, 2020
JUDY LENNON | Oct 4, 2020

Oh yes that preferred way to do it 😁

When I click on Contacts on my mac Book pro the spinning beach ball appears. Not happening with any other apps. I have tried all common fixes bit no avail help fixing it

AMPI USA | Oct 4, 2020
JUDY LENNON | Oct 4, 2020

Contact Apple tech support team or make an appointment in your area.

What is your price for iPhone 11 Pro? I currently have the iPhone 6 and want to upgrade . I have a pay-as-you-go plan through ATT at $30 a month plus tax. Will that work with the new phone and will you transfer all my data and apps?

Katherine Rodeghier | Oct 4, 2020
Dave Williams | Oct 4, 2020

I would go to the Apple store and ask

my Iphone battery is losing its charge and color is yellow, not green. this started some time yesterday.

Joan Marie | Oct 4, 2020
Tom Hebert | Oct 4, 2020

Time to buy a new phone

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Is there any model under $1000.00 that would work for Tinkercad? Weight and battery are not important.

utetrahemicon | Oct 4, 2020
RICK PISCIOTTO | Oct 4, 2020

I dont believe so

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How do I make a reservation to use my new I Phone and I Pod?

Maurice Moore | Oct 4, 2020
RICK PISCIOTTO | Oct 4, 2020

Go on line or store

DO you have silver iphone 11 pro max in stock for today

Javed Shirazi | Oct 4, 2020
Joe Dubauskas | Oct 4, 2020

Call us and find out

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How to make an appointment! People at apple store-please pick up your phone!!!!!!!!!!!!!

Geraldina Vaicekauskienė | Oct 4, 2020
arthur schwaegerman | Oct 4, 2020

I don't think you need an appointment just walk in

What is the best Iphone to get forvthe value?

Nancy Klintworth | Oct 4, 2020
Joe Dubauskas | Oct 4, 2020

The one that you buy,Hello😎

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Hi I have a mid-2014 Macbook with retina display. Display needs to be replaced. It this something your store can do in 1 day while I wait?

Georgiana Carlson | Oct 5, 2019
Joe Dubauskas | Oct 5, 2019

Why don't you throw it away and buy a new one

When do the newer AirPods release that come out this fall?

Torianna Blossom | Oct 5, 2019
Joe Dubauskas | Oct 5, 2019

Who cares

Is there parking?

Alexandria Moore | Oct 5, 2019
Julio Campos | Oct 5, 2019

Yes

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I have problem in uploading Adobe flash drive in my laptop.I am unable to print and transfer to my printer.i cannot print unless i upgrade my Adobe flash drive.I though Adobe flash dive is free, they are asking $9.95 per month.Can you help me .

sampath chennamaneni | Oct 5, 2019
TKHughes Thomas55 | Oct 5, 2019

Ok

HOW DO I MAKE AN APPOINTMENT??

PAIGE MIA | Oct 5, 2019
Bernie Waibel | Oct 5, 2019

Get there around 1or 2 o'clock and put your name on a waiting list. This is usually the slow time during the day and you'll get right in.

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I am having problems with my I PAD. Mainly making and receiving messages and phone calls. Do I need to make an appointment to come in and have someone check it?

Marty Strode | Oct 5, 2019
mek Smh | Oct 5, 2019

I highly recommend an appointment. Especially on a Sunday.

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If I order air pods on line do I have to make an appointment to pick them up from the store

Old Account | Oct 5, 2019
John Williams | Oct 5, 2019

No

Do you have AirPods in store

Litzy Plata | Oct 5, 2019
jeremy clark | Oct 5, 2019

Iam not sure. Call concierge or Apple

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how much are air pods

Bennett Koehnen | Oct 5, 2019
Maddy Parsons | Oct 5, 2019

$170 with tax

Is their AirPods here?

Emily Guzman | Oct 5, 2019
Christopher Wiggins | Oct 5, 2019

I believe so.

If I purchased a new IPhone 6 in June of 2018 and my daughter cracked the screen is it covered by Apple for a year???

Craig Hajek | Oct 5, 2019
Justin Jensen in Hidden Files | Oct 5, 2019

If you do not have an warranty that you have bought with Apple for the iPhone that will repair regular wear and tear, it will cover it for 1-3 years. However the standard warranty that only covers the parts and the hardware of the phone will not cover a cracked screen.

Is there airpods at this store?

michelle | Oct 5, 2019
Surender Dhiman | Oct 5, 2019

Yes plenty

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Do you have the AirPods in store?

Katie Larissa Kerrigan | Oct 5, 2019
Justin Jensen in Hidden Files | Oct 5, 2019

Most likely so.

Can I com in today at 5;30 pm to buy a iPhone 6 ? also need help with changing over my info from a i4 then with atandt thanks

Kimberly Imburgia | Oct 5, 2019
Justin Jensen in Hidden Files | Oct 5, 2019

If they sell iPhone 6 you can but most stores carry iPhone 8 and X models. Call first. Or visit cell phone stores because they most likely have it.

I would like to give my wife an Apple Watch but she doesn't think she can work. I know her and she can but I need to bring her to the store. Can I make an appointment to bring her to the Oakbrook store?

Jim Porter | Oct 5, 2019
David Diego Rodriguez | Oct 5, 2019

Yes, you may. You can go to the store and make an appointment in person. If they're not too busy, it can be scheduled within an hour. You can shop at the mall while you wait.

I have fogotton my log in #,how can I get in without it?

Vickie Greene | Oct 5, 2018
It's Brian Not YoungK | Oct 5, 2018

Reset it? Log in for what?

How do I get my screen repaired on my Iphone 6

Lynn Bjorvik | Oct 5, 2018
Bojan Kolevski | Oct 5, 2019

How long does repair takes? Thank you.

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I need a battery for my Mac book air. What should I bring

David Bremer | Oct 5, 2018
Joseph McCarthy | Oct 5, 2018

Your mac book. Or the ser.# of the battery and the old battery.

my I phone 6plus keeps glitching. I think its due to not enough storage. I just uploaded all my pics and now I'm trying to delete but I'm unable to access anything because of glitching. What should I do?

Dominic Falco | Oct 5, 2018
Pocketbook21 | Oct 5, 2018

Might have touch screen disease.

Do you replace i-phone batteries?

Gene Gratkowski | Oct 5, 2018
Surender Dhiman | Oct 5, 2018

Yes

I need to trade in / up my iPad is it worth it or just buy a new one ?

Mary Jane Goldthwaite | Oct 5, 2018
Eddie C | Oct 5, 2018

Do not trade in they will only give u a small credit it better to buy a new one you can sell the old one or donate it to a school

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Do you have batteries for iphone 5S in stock?

Donna Angelo | Oct 5, 2018
Eddie C | Oct 5, 2018

Gonna have to call for availability

I just cracked my cell phone face S6 Plus how Much for a new face?

Helene Clarke | Oct 5, 2018
Eddie C | Oct 5, 2018

They first see how bad the crack is

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can I make a return repair appointment?

Robert Rogala | Oct 5, 2018
Quin O'Brien | Oct 5, 2018

Yes

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where in oak brook mall is the apple store

Kristen Vitek | Oct 5, 2018
Ajay Malik | Oct 5, 2018

Next to banana republic, towards the backside of Macy's if u enter Oakbrook mall from 22nd Street

My Iphone suddenly last night while waiting for Uber. Is this the battery problem?

Kwangje Kim | Oct 5, 2018
Jose | Oct 5, 2018

Apple did a slap to the face to there loyal customer, there update slow old phone so you can buy the latest and greatest but karma catch up to them and now they are blaming the battery so they want to give you a discount to replace the battery. To answer your questions most likely it is so you should take right away since they got the special sale

has an iPhone5s, already bought an iphoneX, not yet used. How can I get a trade in credit?

Yuen-Ling Chan | Oct 5, 2018
Jose | Oct 5, 2018

Probably should go to Lincoln store on chicago. Oakbrook has bad customer service

My Iphone 6s Plus Wont Turn On And I Can't See Anything What Should I Do?

D’Onte Gholston | Oct 5, 2018
D’Onte Gholston | Oct 5, 2018

How can I get ot reset?

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How much is an 8 plus 64 gb all together with tac and without apple care

Preston Cisneros | Oct 5, 2018
Tony T | Oct 5, 2018

I would definitely stop in the store. And it will definitely help you out and let you know what your total would be.

Make appointment Genius Bar

A Google User | Oct 5, 2018
Quin O'Brien | Oct 5, 2018

Good idea

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How much it cost

Ferdinand Sulit | Oct 5, 2018
james walton | Oct 5, 2018

It depends

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I have an iPhone 7 Plus and it’s really not working because I have a virus, am I going to get charge to get a new one??

Wrench Gaming | Oct 5, 2018
Frank Zeimetz | Oct 5, 2018

Maybe. You should call them.

My iPad Air will not open an app. It starts and then closes. I would like to make an appointment. Friday around 9:30 AM

paulette cannon | Oct 5, 2017
Quin O'Brien | Oct 5, 2018

Good idea

I need an appointment at the genus bar tomorrow for my MAC Book Pro. It has totally died on me. I purchased a new battery a few years ago, 2 or 3 I think. Judy Langowski 412 Jane Ave Lemont, IL 60439

A Google User | Oct 5, 2017
William Hickey | Oct 5, 2018

I need verification code for google account now please mom block me and my sister block verification code I cannot help me

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