Bolingbrook Glass & Mirror

Paul Schneider

Great people and service.

Senor Terbac

All I’m going to say to all people is this! If you are requesting FRAMELESS and the installer give you a lot of excuses about frameless and want to install an ugly channel guess what, that’s because it’s easier for them and they are lazy, so do a favor yourself and jumó to another company, this method of installation it’s always possible but does not depends on the company but the installer, They simply don’t want to do it, and they call the front desk saying that it’s impossible so the Desk call the home owner who does not know about frame less installation and they offer the only option that the lazy Installer wants to do! An ugly Aluminum Channel beside the walls ! Obviously they never mention any discount!! be carefully with installers from this company! I will recommend look for someone who does not get a tons of excuses! There is no excuses for a frame less installation if they are professionals ! Don’t let them fool you! Request your money back and look for another company, frameless it’s always possible

mike thompson

GREAT customer service, the kind that is hard to find. I worked with John on my project and he was great. I had already been to two other glass places and was very disappointed. Neither one had anything they stocked to fit my needs and they had no suggestions for me on how to solve my problem or another place I could go. I was hesitant to try Bolingbrook Glass and Mirror because they are a large shop and I was looking for the good old fashioned customer service that only the "mom and pop" places give you. But John convinced me otherwise. From my first phone call he offered me several suggestions, he even had a "special order" sample brought in for me to look at. After looking at what they had in stock and the special order sample, we knew we needed to find another solution. John then showed me how I could customize the glass I already had, without purchasing anything new. He may not have made any money from me on that day, but he did gain a customer for life and word of mouth advertising. Thank you John

Ricardo Valera

Happy with installation but not with communication! . I'm a general contractor and remodeler. I specified to the seller to call me a day before the guy who take the measurement get planned to show up so I could let my client know about timing, but they call me 10 min before they get to the address I provided, thanks to the home owner she was available in that moment they were able to take the measurement! After that I was waiting for seller representative to let me know the cost of the glass shower door! After three days NO BODY CALLED ME! So I decide to call them to ask about it They told me the price which I accepted with a half advance payment! They told me they were going to let me know the installation day so I can call my client to give her and advice! But they did it again, they just show up with the glass door! And did the installation, all this bad communication make me looks bad and feel embarrassed with my client !! After they did the installation I had a call next day requesting for the rest of the payment! And I asked !! what payment?? So the lady Martina I guess was her name, said WE INSTALLED THE DOOR!! I was like! Que ??? So you guys installed the door with out notification, so I called my client to confirm and she say YES RICK, they did, thank god I was at home !! I had to apologize letting her know about the inconvenience! after I made the payment a asked the lady why they don't notify people about the time and day, she just said that she did not knlw why the installers do t notify them, seems line these guys does not like to follow the rules or they just act on their own way