Universal Transportation Systems

Category: Transportation service

Address: 9900 Princeton Glendale Rd, West Chester Township, OH 45246, USA

Phone: +15138291287

Reviews

Cindy Pennington

Sep 23, 2022

Poor communication between dispatch and driver

Jasmine Jackson

Sep 22, 2022

The need to be shut down ASAP!!

Andrea Gansheimer

Sep 16, 2022

Geoff Kuzio needs to learn how to run a company! Unreliable Trasportation Service! Management should care about employees and clients. I wish Mr. Kuzio had to use his own service for 30 days.

Johnny Perkins

Sep 15, 2022

Lucky I can't give yall zero stars! This company had my niece late for school the first day of a new school and had me get up and wait an hour early only to show up 8 mins after school started smh. Not a reliable company in my opinion

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Questions & Answers

UTS is bad business they don't come on time my son bus was suppose to come at 6:39 and it's 8:05 poor company getting over mental health ppl

kierra allen | Oct 5, 2019
Kennedy Sizemore | Oct 4, 2020

They are the worse

THIS IS BY FAR THE MOST INCOMPETENT BUSINESS I HAVE EVER DEALT WITH... PLEASE PEOPLE I WOULD NEVER TRUST MY CHILD WITH THIS COMPANY... ..

Amy Cook | Oct 5, 2019
Scott Patrick | Oct 5, 2019

Thats the least they should be called. Losers at the top of this scumbag company should answer should be called

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UTS need to be retrain

kierra allen | Oct 5, 2019
Anthony Helphinstine | Oct 5, 2019

Really appointment was set for a 4:15 pickup ... Today I called because they were late only to be told they will be here at 7:05. How does that work... No one told me or I would have made other arrangements... Thanks for nothing..

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How come you guys drivers dont call nobody to tell them they outside because when they called my house today they said im outside and then when i come outside they gonna leave

Tranarra Stevens | Oct 5, 2019
Scott Patrick | Oct 5, 2019

Investigate the records of drivers. Soon you will see why this the worst in butler county

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Uts is absolutely the worst my uts driver fell asleep many times I hated to call on the driver but after 8 times I finally had enough I called an talked to the vice president but uts did nothing my ride for 10/6/19 my ride camealmost 2 hrs late

Richard Terry | Oct 4, 2020
7stringdavemc | Oct 4, 2020

I had the same guy... Even caught him on video turned it into corporate... Told them to do something about it.. they not only did nothing they sent him to me again after I told them not to..

why dont they come on time my grandson has twenty tardies for school im so upset and they dont care i need to talk to some one whos gonna listen.........

CORLIS STOUDERMIRE | Oct 4, 2020
darrell hunter | Oct 4, 2020

Scheduler are weak and don't know how to figure out the math of scheduling

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This is the absolute worst a service I've ever experienced, the dispatchers are rude, and clearly uneducated, nearly every day my driver is an hour to two hours late picking me up, Ive had to reschedule important doctors appointments. A JOKE👎

Tiffany Billingsley | Oct 4, 2021
Mandy Brendle | Oct 4, 2021

Sorry to hear that I always had a good experience with him but I also keep up and write names down of who you I spoke to do that way they can send another driver said something come up and then make a mistake!

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How are you funded? Is there a number you can give me so I can report your drivers!!! I have had it. I will be making phone calls. Please do not use this service. This place needs to be shut down ASAP

Janet McNamara | Oct 4, 2021
Only in Ohio | May 7, 2022

Anyone dealing with UTS and has has issues with please comment below.

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Here is a update they took me off the van with the woman that falls asleep an I have to say I don't mind riding uts now but there is a driver that falls asleep an they done nothing to her wait till the very bad wreck happ

Richard Terry | Oct 4, 2020
Billie Sims | Oct 4, 2020

Smh.... Heard that before..Horrible..That's cause they work their drivers 10 -12 hrs a day and they get no sleep... UTS IS ALL ABOUT MAKING MONEY. THEY DON'T CARE ABOUT THEIR DRIVERS

Will UTS pick me up if I live in miamisburg

Connie Powell | Oct 5, 2019
darrell hunter | Oct 5, 2019

Yes

what time do uts transportation open

crystal franklin | Oct 4, 2021
Richard Terry | Oct 4, 2021

5am

Do they cover treatment rides?

Casen Rain | Oct 4, 2021
Kandyce Godsey | Oct 4, 2021

Yes

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