Access Supports for Living

Heather Lee

UPDATE: What does not make sense at Access Supports for Living is being at the program and spending 5 years there trying to receive help but feeling the help was a waste of time. I was not believed and by the end of my last year there I turned elsewhere for help. The proof came when I started to improve elsewhere in less time. Want more proof...? Getting told that "at least I had "heat" and I'm not talking about room temperature or the weather outside. The more I improve without them the more I'm able to write and express myself. I will never go back so make sure you get the right help. As a client I am very dissppointed with Access at Union St. Many changes going on at Pros as they are taking down walls and putting new walls up. They are making room for a pharmacy and Urgent Care but are neglecting the clients going to Pros. I feel my privacy and comfort has been traded in for other successes at this time. Also, I tend to find that therapists and doctors do not take feelings and thoughts of clients into consideration. There heads are more into books then they are considering their clients belief system. For example, the side effects of medications should be considered as not everybody has the same side effect. Being on meds , clients know when a side effect of a medication is. But these doctors and therapists have been educated not to see it this way. They tend to see it as a clients psychological issue instead.

Michelle Clancy

Go somewhere else if possible!! This facility is a joke! They screw up appointment times and the therapist that was assigned to me doesn't contact me back when I email or leave multiple messages when it comes to my daughter's mental health. They have numerous excuses and all of them are unacceptable! Please save yourself the aggravation and find somewhere that actually cares!!

Mitzie Precious

This place has saved my life. Dr. Somorin is excellent. Dr. Kathpalia is also very good. The PROS program is beyond great. We do zoom video as well as in person groups and the people are amazing. I thank God everyday for this group of professionals. 🙏

Jumanji Heart

If you're in need of mental health help... this place will only make it worse. You have to go through months of speaking to nurses, a screening and a therapist to even get assigned a Psychologist let alone a Psychiatrist for medication. Things need to change because it's not helping anyone! I missed ONE appointment and my case was closed even though I called to reschedule! Absolutely ridiculous!