The Pointe at Castle Hill

W Lowell

Reserved with an accessible room. Found out when I got there there were none available and I would have to take a regular one. There is no breakfast available in hotel. Place was clean and rooms were large {think that is in part as there is a convertible couch in the room allowing it to sleep 4. NO convenient outlets for electronics. I found one wall plug I could reach without moving furniture. Lamps were old with twist switches by the bulb. Which I guess is supposed to be quant but made turning off lights a bit (only a little bit) of a pain. Light blocking shades were excellent and though I stayed on the road side of the building heard no road noise. Restaurant is closed on Sunday so you will have to find somewhere else to eat. Coffee and fridge in room. Wall HVAC controls.

Annaliese Sviokla

I'm really confused by the high rating on this place. The place is rough. It's a 2 star hotel at best. I had to use my whole body to jam our room door closed and pull it open and you have to play with the lock to get it to turn. It's spacious, but not clean, and missing many amenities that are common at other hotels. I can imagine this place was really something in the 70s, it has a cute little rumpus room, for instance, but it hasn't seen much love since then. There is blood on the ceiling, hair stuck in the paint on the walls, drawers that don't close and their version of an "accessible" tub is a hot tub you have to climb into with the jets turned off. The tub walls are so high, I can barely get in the shower. My 70 year old mother can't. The people who work here are exceptionally nice. That's why it got 2 stars, not 1.

Valerie Guillemette

We went after ski season so got a good deal on our room. Full kitchen, separate bedroom, living room and a dining table for 4. Room was clean , staff were helpful. Still due to lingering covid issues they were not cleaning the room everyday but we only stayed a few days so that was not an issue to us. They mentioned the did a remodel and it looks like it. Would recommend this place. My only complaint is i also think the beds needed to be replaced as it was a little uncomfortable.

David Wood

Generally very nice. Good staff. Rooms comfortable, beds very good. No musty smell, heat was efficient and warmed the room quickly. Only complaint would be that the bathroom was pretty small ... our room could (nominally) have had 4 guests (2 queen beds), but the bathroom felt crowded with one person. Did not use the pool or spa services. No food service at this time.