SCL Health Medical Group - Thornton

Jason Kaczar

I have called 3 times to get my pre op done and they tell me they will call back to schedule and I have yet to received a call back.

Jocelyn Estrada

I got to my apt my 5 mins before my apt time. Mind you they said they would send me things through text for a reminder of when to arrive and so forth . I got here and they are getting all my insurance and signatures . Just to be told I have to reschedule!! COMING FROM THE MEDICAL FIELD MYSELF . THAT WAS INAPPROPRIATE AND NOT NECESSARY. If you want your patients to arrive within a certain time period ADVISE THEM WHEN YOU ARE SCHEDULING THEM OVER THE PHONE!! NOT IN THE CLINIC THE DAY OF THIER APT . I understand that there’s other patients that need to be seen within their scheduled time but it’s my fault that I arrived 5 mins before my apt . AGAIN DO BETTER AS A STAFF. And I know how much a negative comment will do for this company. Sad to say I don’t go based off a review until I try it. But no wonder the review is so low . TRAIN YOUR STAFF THANK YOU.

Sarah Lauchli

Absolutely the worst doctor experience I've ever had. Dr. Melendez was dismissive, judgemental, and un-empathetic. The assistant was the same. The place was cold and lifeless.

Kendra Adolph

Worst service ever. I scheduled an appointment and they told me they accepted my insurance. When I went in they wouldn't take my insurance and said I would have a large bill for blood work. I took off work and spent time going to this office for NOTHING