Burger Theory

dugroz

My total was $21 for a burger with fries, pop, and a side-salad (including tip). About what I would expect for hotel restaurant. Burger was fairly good. The only suggestion I have is that it was after 7 PM when I was there, so the servers were starting to do other tasks like clean up, sweep, and roll silverware. I don't know if this was by choice or by requirement, but this seemed to take away their attention. Service was "OK" but not as many check-ins as I would have liked. (Note: the side salad is $5 for a cup-size bowl with lettuce, cucumber and some tomato & croutons -- not worth it. See pic.)

XO Luche

Honestly, they have amazing food but I've seen staff touching food that weren't wearing gloves. The fries are awesome. The buffalo chicken wraps are great! I haven't tasted much else but I worked in the hotel and have heard good things about the kitchen. Besides the person I saw touching burgers without gloves... I would say it's a decent restaurant. Would have given them a 5 star rating had I not seen that. And the kitchen is pretty clean tbh

Krystal Jones

I would leave no stars if I could. The food (fries and burgers ) came out cold. I was a little surprised considering the food reviews. The service was terrible.. The staff walked past us and made eye contact 4 times before finally addressing us and they did the same thing to another couple. The couple stood for about 14 minutes (and counting as I type this review ) while the waitresses walked by them even though it was clear the staff saw them. Another gentleman sat at the bar and was never addressed so he left. The prices weren’t terrible but I still feel like I overpaid considering the service. I would never come back.

Jen Morn

Customer service was Excellent! Lauren was our waitress she addressed all of our concerns. Even though my burger was incomplete she offered concern and tried to make it right but I told her it was Okay! And the drinks she made were done just right!! If you want good burgers, burger theory is where you need to go for a top flavor burger! And may I add they are big burgers you do get your money worth!