InTown Suites Extended Stay Newport News VA - City Center

Jaylyn Hardy

Bad desk representative we tried to book in a woman name ms shuanda sed call back at 1 then 3 then 5:30 it’s so unprofessional give one exact time!!!!!

Yuri Kim

Booked the premium room here but the drawers were broken and the bed smelled soo bad, it smelled like pee. Staff was friendly but they couldn't provide any fixes for the bed besides giving us extra sheets. Even adding the extra layers of sheets, the smell would not go away and it was hard to sleep.

joatmon101b

So far I've only checked in. Had me check the room before registering. Clean, no odors, everything appears to work. Lots of storage. Cheaper than Motel 6.

Fhameka Wright

The beds were terrible, The carpet was stain all up and smelled horrible, no came to clean the room and toilet kept stopping up. Our key card kept deactivating on its own and the nightsman and one of the hotel clerks was very rude and in considerate at the fact that me and my roommate was from out of town and was working nightshift at a job. The hotel clerk just came around beating on the door every Monday morning and our payment was not due til Tuesday along with other things.