Address: 1830 Kempsville Rd Ste 108, Virginia Beach, VA 23464, USA
Phone: +17574799999
Sunday: 11AM–11PM
Monday: 11AM–11PM
Tuesday: 11AM–11PM
Wednesday: 11AM–11PM
Thursday: 11AM–11PM
Friday: 11AM–11PM
Saturday: 11AM–11PM
K Collins
I ordered a stuff crust pizza with pepperoni, chicken pasta & the cinnamon rolls for dessert. The pizza seemed like it was almost precooked & was not looking fresh when it arrived. The pasta tasted over cooked & a bit mushy. The best thing was the cinnamon rolls. Was very disappointed to feed my family.
flickerphile
After putting in the order, I got a call from the store stating my order could not be completed since there are no delivery drivers. I decided to complete my order at another store that has a solid customer service reputation rather than the kempsville store that has been rude to me on more than one occasion.
Brandon Knox
I ordered a pizza, wings, and cinnabon swirls. The pizza had the incorrect sauce and there was so little of it that I would say 80% of the pizza had no sauce. The wings were large but there was so little sauce I had to furiously shake the container just to get all the wings coated in something. I contacted the restaurant and got a store credit. I feel like pizza hut corporate needs to do an overhaul of their employee satisfaction system to ensure more quality service.
Jessica Alemany
Despite the unexpected scheduling challenges, the GM kept me informed of updated delivery timelines. I appreciate their dedication to keeping their patrons informed. Five stars for making the best out of a bad situation. Thank you, team!
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Once the physical store gets busy or slammed with orders it requires more man power. "All hands on deck!" That way you get your order as close to projected time as possible. So customer service gets your call. Hope that helps a bit Pres.
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