Address: 1645 Parkway #290, Sevierville, TN 37862, USA
Phone: +18659080918
Sunday: 10AM–7PM
Monday: 10AM–9PM
Tuesday: 10AM–9PM
Wednesday: 10AM–9PM
Thursday: 10AM–9PM
Friday: 10AM–9PM
Saturday: 10AM–9PM
Robby Carr
I came in with my girlfriend during our trip to Gatlingburg. Tia was the sales associate who helped us and was more than awesome and really made our experience at the store great.
Sadie Seiser
We were helped by Tia Griffiths and she was fabulous. She helped us find the perfect ring and at a great price! Thank you! ❤️
braxton black
I came in to get a set of chains, and a pair of ear rings. Mrs Debbie is the one who took care of me and if your ever in Sevierville stop by at kays outlets and go see Debbie. She was the sweetest person ever, and helped me to the best of her abilities thank you Debbie. ❤️
Sandy
My husband and I went to look at a wedding band for me; mine was lost on a trip to the hospital. The young lady that waited on us was extremely friendly, helpful and courteous, but even better was the fact that she was not pushy and impatient. We purchased a ring and if we decide to get any other jewelry in the future we will go back. If it’s possible, go when they first open; it can be a little testy getting there later in the day.
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Yes, Kay Jewelers Outlet offers a variety of repair services for rings, necklaces, earrings, and bracelets. These include prong and stone tightening, prong retipping, rhodium finishing, stone resetting, setting replacement, chain repair, clasp replacement, earring back and post repair, and pearl restringing. Kay Jewelers Outlet also offers watch battery replacement and repair. You can bring jewelry for repair to Kay Jewelers Outlet regardless of where it was purchased.
Yes, Kay Jewelers Outlet can appraise jewelry regardless of where it was purchased. Kay Jewelers Outlet offers appraisal services in stores so you can easily find the value of your jewelry and get documentation. For more information on jewelry appraisals and events, visit Kay Jewelers Outlet’s website.
Yes, Kay Jewelers Outlet offers free jewelry box consultations. We also offer ideas for refurbishing or reimagining your jewelry into something new.
Yes, Kay Jewelers Outlet can inspect your jewelry and test your diamonds for free.
Yes, every Kay Jewelers Outlet can examine and repair most watches. Kay Jewelers Outlet’s watch care and repair services include battery replacement, seal and pressure tests, band sizing, crystal face and stem replacement, and full restoration. However, some watches have particular movements or seals that can only be replaced by the manufacturer. If your watch falls into this category, we can help you arrange for a repair through the manufacturer. You can bring watches for repair to Kay Jewelers Outlet regardless of where they were purchased.
Yes, Kay Jewelers Outlet can professionally clean jewelry for free.
Yes, Kay Jewelers Outlet can personalize jewelry regardless of where it was purchased. Personalization services include engraving or embedding a gemstone. Kay Jewelers Outlet also offers free jewelry consultations and ideas for refurbishing or reimagining your jewelry into something new.
Yes, diamond trade-ins purchased at Kay Jewelers Outlet are awarded the full value of the original purchase price; the purchase price of the upgrade must be double the original value or more. Please see jewelry specialist for more details.
Yes, Kay Jewelers Outlet can help you complete a custom jewelry design from scratch. Custom design services include combining a loose diamond and setting, adding custom details or gemstones, or starting with a sketch. Kay Jewelers Outlet can also help you reimagine and transform an existing piece of jewelry – like turning a ring into a necklace.
Yes, Kay Jewelers Outlet offers a variety of repair services, including prong and stone tightening, prong retipping, rhodium finishing, stone resetting, setting replacement. If you’re not sure what kind of repair your ring needs, you can bring it in for a free inspection. You can bring rings for repair to Kay Jewelers Outlet regardless of where they were purchased.
Yes, Kay Jewelers Outlet can engrave most jewelry. You can bring jewelry to be engraved at Kay Jewelers Outlet regardless of where it was purchased.
Kay Jewelers Outlet can usually complete a ring sizing within a week. Ask a jewelry consultant for more details.
Yes, Kay Jewelers Outlet can resize rings regardless of where they were purchased. To resize a ring, you can either walk-in or make an appointment on our website.
No, most Kay Jewelers Outlet locations are not requiring appointments at this time, but if you would like to make an appointment, you can do so by going to our website.
Yes, Kay Jewelers Outlet will appraise, clean, service, and repair jewelry of all types, regardless of where it was first purchased.
Yes, every Kay Jewelers Outlet can examine and replace the batteries in most watches. You can bring watches for battery replacement to Kay Jewelers Outlet regardless of where they were purchased.
Mask are required. Doors are locked if they are at capacity
Yes they do I've had it done there😊
I believe so. Some of the jewelry I seen there, I had also seen on the Kaysoutlet.com site. From what I understand, Kay's does buy back jewelry or let's you trade it in on an upgrade.
Kay's has pretty much everything and a flexiable price range!
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