Address: 9950 Brook Rd, Glen Allen, VA 23059, USA
Phone: +18042666000
Sunday: 11AM–10PM
Monday: 11AM–10PM
Tuesday: 11AM–10PM
Wednesday: 11AM–10PM
Thursday: 11AM–10PM
Friday: 11AM–11PM
Saturday: 11AM–11PM
J LeRoy Ward
What has happened to Chilis? Ordered steak, which was a big mistake. Told they don’t offer baked potatoes. What? Only very cheap wine on the menu. Chili’s used to be a halfway decent restaurant. Now it’s a terrible choice. Will never eat at another one. But, the people were great. They are working for management who has driven this chain into the ground. Does some private equity company own them?
Wendy Rigsby
Excellent food!!! Our server today was perfect!! Too bad it's his last day!! I'll be back :)
NICHOLE JACKSON
When I think of chain restaurants Chili's is not one that comes to mind. A friend of mine swears by Chilis, so wanting something different than my usual, and having not having been there in st least 10 years, I decided to drop in. It really is "just ok". The tropical margarita was just a fruity beverage. It could have been mixed with ANY other liquor and I wouldn't have known the difference. It gave me Minute Maid Tropical Juice vibes. The spinach queso got sent back because it was flat out unflavorful. The best part of this visit was the house salad and the salsa and chips..and if you can mess that up then you definitely shouldn't be in business. Thankfully, the staff was extremely hospitable and accommodating. It was a satisfactory change of pace, but definitely nowhere I'll be reaching for in the future.
Rebecca Benjamin
One day, Chili’s is going to get it together and when that day comes, they will be an amazing chain restaurant! Food was mediocre at best. The food looks great, but the flavor profile needs meets up to my hopes. I ordered the chicken fajitas and although the chicken was SUPER moist, the flavors were just a miss. Mine were over salted, but aside from that, the flavors just didn’t blend well. Corn tortillas were served rolled in foil and it’s well known that rolling them in foil will make them tear. Why won’t they drop the foil and just grab a simple tortilla holder? 99c at the dollar store and it could turn it all around. The rice was chalky and had that after-taste like it came from a box. The beans were fine, but definitely not charro beans. I did give the location 3 stars because their chips are always consistently good, the salsa had a great flavor with a nice heat level, and the sweet tea was amazing - as always. The waitress was excellent and very attentive. The restaurant was constantly being cleaned, which I loved, and no sticky residue on the tables. So, basically, a standard Chili’s experience from a customer who really thinks this chain could be something wonderful if they applied themselves!
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Sadly, us commoners do not have the power to do this. We only have the authority to enter the front door, order, eat and then pay the bill before departure. I will try to do something about this with my management
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