Address: 251 S 17th St, Philadelphia, PA 19103, USA
Phone: +12157355656
Sunday: Closed
Monday: 10AM–4PM
Tuesday: 10AM–4PM
Wednesday: 10AM–4PM
Thursday: 10AM–4PM
Friday: 10AM–4PM
Saturday: Closed
Andrew Nitz
The arm of my glasses had become detached after being sat on! I took them in after making a same day appointment. The person who helped me out fixed them super quick, and even cleaned them! And was super nice and cool. I’m wearing them right now while watching VPR it’s heavenly Thank you so much!
Shannon Tichenor
All of the employees are angels! Super knowledgeable, compassionate and fast. Highly recommend for a lifetime.
Jan Kickinger
Best customer service I've had in a while. One of the arms of my Ray-ban came off the other day. I took a picture and sent it over to my very best friend in Germany, who is a very experienced and successful optician ,2nd generation. I asked him if I can just put some Gorilla glue on it to fix it. He didn’t recommend it, instead he suggested to go to an optician and let them take care of it. He even told me how an optician could easy fix it. I looked up optician’s in Philly and stumbled upon Snyder Opticians, 251 S 17th St with really good reviews. The only thing that held me back in the first place was I would have to make an appointment. So I decided to go to a different optician on South St instead. They told me that they wouldn’t do any repairs for warranty reasons. I was really disappointed since in Germany every optician would do repairs as well, even when the customer purchased the glasses somewhere else or online. So since I needed my glasses I went to Snyder Opticians without an appointment, expecting they would tell me I have to make an appointment first. Instead they asked me to come in and how they can help me, offered me a seat and told me that they would take care of it and I just have to wait a couple of minutes. They didn’t even ask where I bought my glasses. Immediately I felt they knew what they are doing. After a couple of minutes Mr. Snyder handed me my fixed glasses and said everything works perfect again. When I asked what I owe him he said that I’m fine. I couldn’t believe it. Snyder Opticians gained a new customer today. I would definitely recommend it and not because I didn’t have to pay anything but because customer service and satisfaction is their first priority. Thank you!
Lois Woodside
Amazing customer service, highly recommend!
Thanks! Your review is awaiting moderation.
Sometimes it is possible. Without seeing the problem, it is difficult to say. Email a pic?
Depends on the repair. If it's something really simple like popping a lens in or a missing screw, they won't generally charge you. Even if not, their repair prices are totally reasonable.
They charged me $20 to reattached one arm
Yes.
Thanks! Your answer is awaiting moderation.
Thanks! Your question is awaiting moderation.