Microtel Inn by Wyndham Beckley

Abbey Dooyema

I’m only giving this 2 starts because the 2 front desk ladies were super nice and understanding. I booked this hotel a month ago for one night and we didn’t end up being there for more than 3 hours. I booked two rooms and in 1 of the rooms the air conditioner didn’t work we called and they were able to give us the next room over right away. When we walked into both rooms we notices something smelled musty and mildewy, we went to open the windows and we found 4-6 dead bugs and a years worth of dust and dirt in the window seal. Well we ended up leaving the hotel for a couple hours and we came back and there was a cockroach on the door frame of one of the rooms. Once we saw it we killed it and immediately went to the front desk and told them and the lady that was there seemed like she knew the hotel had roaches but I’m not 100% sure. We ended up telling her that we didn’t want to stay there anymore and she understood. I had to call Expedia since I booked through them and we ended up getting a full refund and we left. I have never seen a hotel like this. Their cleaning staff needs to step it up A LOT. I’m hoping they take care of the cockroaches for future guests.

Verified Hotel Guest

Positive: The proximity to the interstate and fast-food restaurants. Negative: The room was not very clean, and there were urine spots on the toilet, gum in the a/c unit, and cigarette smoke orders in the hallway. In addition, the beds looked like they had already slept on; mirrors behind beds had finger and headprints.

Md. Obidul Islam

Worst experience in stay in my life. The room was so dirty and foods were on the bedsheets. They were very rude and abusing. When we requested them to clean room they just forced us to leave the hotel in 10 minutes. We paid but couldn’t stay there. Later we went to another hotel and got room at higher price. One person in the fornt desk told us that as we are not native Americans we are not gonna getting good behavior.

Barbara T

Dirty and unkempt. Yes it was cheap and we just needed a place to sleep for the night. I can forgive older furnishings...but not a lack of cleanliness. They appeared to be under construction judging from the equipment piled in their parking lot, but that doesn't excuse what I saw; nasty shower curtain, crumbs/debris in every corner of the flooring in the rooms, hallways and elevator, the window seals were gone so they were fogged up but the window tracks were filthy. Also, there was no lamp on the nightstand and no coffee pot in the room. The bedding looked acceptable which is the only reason we stayed. Just no sense of pride and ownership.