Cherry Creek Apartments

Category: Apartment complex in Baton Rouge, Louisiana

Address: 1710 N Marque Ann Dr, Baton Rouge, LA 70815, USA

Phone: +12252757111

Opening hours

Sunday: Closed

Monday: 9AM–5PM

Tuesday: 9AM–5PM

Wednesday: 9AM–5PM

Thursday: 9AM–5PM

Friday: 9AM–5PM

Saturday: Closed

Reviews

Maria Camila Sanchez Atuesta

Jan 2, 2022

TERRIBLE EXPERIENCE! I DO NOT RECOMMEND THIS PLACE AT ALL I want to take the opportunity to express you my discontent due the HORRIBLE condition in which the apartment was at the moment of occupancy and the attention delivered by cherry Creek apartment complex team. Be aware that if you have a pet, you HAVE TO PAY TWO NON -REFUNDABLE DEPOSITS ($ 750.00 ). When I paid the non-refundable security payment for $350.00; I wasn’t advice that I also had to paid a non-refundable security payment of $350.00 for my pet, until later on. THIS INFORMATION ISN'T IN THE BROUCHURE OR WEBSITE. In addition, a member of Cherry creek team told me I could move on 11/26/21. On that date (11/26/21), when I went to pick up the keys, I was told that the apartment wasn’t ready and the carpet had to be replaced. In effect, after 4 hour waiting the carpet was replaced that date. However, the apartment wasn’t ready for occupancy of the new lessee. I moved to this place a month ago ... I'm still waiting for the the managent office replace the missing and damage items on the property upon my arrival. The key of they mail box wasn't provide until later on. This was an inconvinient for sure, after several call and email to the office, finally was the mail carrier who told me my key was ready. So far they don't give me the access cards fitness place, pool and park. Last but not less important, looks like this place doesn't have a personnel to track or check the payments you do online. I paid my rent in the "resident portal", however they send me a nasty menssage saying I will be evicted if i didn't pay my rent. I had to call and show proof of my payment with my bank statements. There is people smoking marihuana in the parking lots and the common areas are nasty and dirty. TERRIBLE EXPERIENCE WITH THIS PLACE

Kristian Dillon

Apr 15, 2021

I love my Apartment, its so spacious. the whole complex is beautiful and quite. and the customer service is on point, Janet & James are the best, they made the move for me and my fiancé very easy. if your thinking about moving here do NOT hesitate to do so they beautifullllllll..

Denaisha Calvin

Sep 22, 2020

I would not move here .. I was applying to move here in the beginning of September I done did paper work and all and I paid my application fee and everything..looks like to me they only wanted the application fee... they don’t try to hear what you are trying to tell them at all . I was pose to move September 4 and they emailed me September 2 and said I couldn’t because of a misunderstanding.. they don’t want to understand you at all. The property manger Monte was the only one working with us and trying to help us then she left and everything went left when it was passed to other property manger.

Derry Gilmore

Apr 14, 2020

DO NOT MOVE HERE!!!!! 0 STARS! 1. They have roaches, it took them 2 months to send an exterminator 2. They walk inside your apartment without permission. There were plenty of times when I left my bedroom to find a stranger in my living room. 3. My water heater broke and flooded my closet, they took over month to fix it. Even after telling them about the mold & I was 3 months pregnant. 4. They are money hungry so please make sure you keep every bit of proof of payment 5. Gunshots outside your window. The police are always there but all they do is harass you.

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Questions & Answers

Management is so poor and attitudes in the office are so rude that I wouldn't refer anyone to stay here

Jermaine Pounds | Apr 10, 2019
Cherry Creek Apartments (Owner) | Apr 11, 2019

Dear Jermaine, We are very sorry you have had an unpleasant experience. Thank you for bringing this to our attention. We will make sure yo address this with our staff.

How is management

calette lee | Apr 10, 2019
Cherry Creek Apartments (Owner) | Apr 11, 2019

I'm very sorry you have had a negative experience. We will make sure to bring this up at the next staff meeting.

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Are utilities included

Donald Sam | Apr 10, 2018
Joshua Thomas | Apr 11, 2018

Nope very terrible place

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Is a key required to access the mailboxes? I had a package delivered and I don't know if I need a key to get it out of the mailbox.

Adam | Apr 9, 2021
Brad Hanks | Apr 10, 2021

Get a cowbar and break

Where are the mailboxes located

Adam | Apr 9, 2021
Abubakar | Apr 10, 2021

Between building 31 and 32

Why apartment 28 power keep jumping off and she pay rent there

Geromy Leblanc | Apr 9, 2020
joseph rosenberg | Apr 10, 2020

Please call our office phone to describe the detail of the issue so that we can resolve this ASAP

how many bedrooms and what is the rent And deposit do they have handicpped apartments

Angel Coleman | Apr 9, 2020
Porsha Rose | Apr 10, 2020

Deposit depends on your past rental history. So between 175-750. I'm not sure about the handicapped apartments

My air is completely broken and i can not reach maintenance they never anwser the phone after business hours this is very sad i need my air fixed

Drew Joseph | Apr 10, 2019
Cherry Creek Apartments (Owner) | Apr 11, 2019

Dear Mr. Joseph, we are very sorry you have had a negative experience. We just notified the Maintenance Manager to make sure a work order is processed as soon as possible.

Is the pool open

Brittany Davis | Apr 10, 2019
Cherry Creek Apartments (Owner) | Apr 11, 2019

It will be opening later this month (July). Be on the lookout for our grand opening pool party

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Is the office open on the weekends

martina raymond | Apr 10, 2019
Jarrell Hampton | Apr 11, 2019

Yes

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how is the crime there

rapheal Fletcher | Apr 10, 2018
Victor Ilarraza | Apr 11, 2018

Shootings happen every other day.

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Been trying to get someone to come service my apt for 2 or 3 wks .. bad ac leak water coming all in the bathroom now..

Deshawn Skelton | Apr 10, 2019
Zenobia Smart | Apr 11, 2019

I have been waiting to get things fixed for 6 mths.

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