ALLO Communications Lincoln

Category: Internet service provider in Lincoln, Nebraska

Address: 330 S 21st St, Lincoln, NE 68510, USA

Phone: +14024806550

Opening hours

Sunday: Closed

Monday: 8AM–5PM

Tuesday: 8AM–5PM

Wednesday: 8AM–5PM

Thursday: 8AM–5PM

Friday: 8AM–5PM

Saturday: 9AM–3PM

Reviews

Camilo Sánchez

Oct 3, 2022

I have never had a problem with ALLO. The internet is reliable and the speed consistent. Customer support is prompt

Bruce Gaarder

Oct 3, 2022

I love that ALLO is local and the calls are answered here. It gets us more personal service faster. The techs are great and really want to help the customer. Best customer service.

Rod Barnes

Oct 1, 2022

Superb Internet. TV is dismal. Picture stutters and we've had to recover our dvr twice. First time was unsuccessful losing all settings and shows on it. Second time was recovered successfully.

Melissa Elsner

Sep 29, 2022

I am a new customer. So far I love everything about Allo. Amazing customer service!

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Questions & Answers

I am in step one of getting allo in my neighborhood how long will I have to wait before we are finalized and I can sign up for a allo?

Joe Moore | Oct 4, 2017
Brian Tyson | Oct 3, 2021

They finalized installation for the block of 13th to 12th, A to B today 12-21-20

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Can I get internet service as a stand alone package without tv and phone?

Barton Funk | Oct 4, 2018
Bobbi Miller | Oct 4, 2018

Yes

Is Allo offering free Internet to all of their subscribers if Nebraska wins the championship this year? Or is it just to one subscriber? The ad does not give a definitive answer.

Deb A | Oct 4, 2019
Dylan Peterson | Oct 4, 2019

All new subscribers are eligible. If you are a current customer then you must upgrade your service before the deadline

Is the tv single wireless

Dale Johnson | Oct 4, 2017
Michael Baney | Oct 4, 2018

Is the fiber optic for television more clear than Spectrum TVs

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I currently have 500 MBPS, what would i have with the 45.00 plan? Old, retired, and trying to cut corners where i can.

Rosemary Luebke | Jan 6, 2022
Lindsey S | Jan 6, 2022

The 45 dollar plan is 50 MBPS. Still good as long as you don't have too many devices connected at 1 time. Hope this helps. You can always try it and go back to 500 MBPS if you need to.

Speeds are not what they say basic windsream will do the same as 79$ 300mb they offer

Robert Snyder | Oct 4, 2019
Nicholas Baltz | Oct 4, 2019

I pay $65 which includes taxes for 300 mbps up and 300 mbps down speeds have been consistent since day one of installation and no outages versus spectrum. Their billing is insanely simple compared to Windstream which they had a promotion for $20 I ended up paying over $120 over a three-month.because they couldn't get their billing straight Which force me to cancel Windstream.

Is anyone experiencing little bleeps of outages? It is very annoying.

Julie Mutchie | Oct 4, 2018
Tyler White | Oct 4, 2018

With respect call ALLO in the morning. I could go over the process but it could be several things. A tech can come out free of charge and help with your issue. If need be switch out whatever is causing the issue. ALLO never has a problem fixing things or making it right. Good luck! :)

Is fiber optic more clear for a TV than Spectrum would be?

Michael Baney | Oct 4, 2018
Kent Seevers | Oct 4, 2018

Not yet. The amount of data it takes for a clear TV signal, Spectrum can handle easily. It's the internet speeds that are much faster with fiber. And copper wiring breaks down far more quickly than fiberglass.

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What is the cost

chris pringle | Oct 4, 2018
Jon Wissman | Oct 4, 2018

300Mbs up/down is $65, that's including fees and taxes. 1Gbs up/down service is $95

Is there Allo near the address of 9620 Persimmon Pl. if so, how much and what can i get?. Got a Boucher?

Vickie Kanda | Sep 26, 2022
ALLO Communications Lincoln | Sep 26, 2022

Hi Vickie! It appears that is not a serviceable address at this time and we do not have an ETA if it will have service in the future, but you may definitely view more information about our services at allocommunications.com. Please let us know if you have any questions or concerns.

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How do l get my volume to work on my Allo remote

Marie Sanchez | Apr 6, 2022
ALLO Communications Lincoln | Apr 6, 2022

Hello there, Marie! We suggest reprogramming your remote. Here is a link to our remote programming video: https://support.allocommunications.com/article/i-got-a-new-remote-how-do-i-program-it/. Please let us know if you have any other questions. Thanks!

Any one not have service an outage?? For a while now

Melissa Patterson | Oct 3, 2021
katze kei (betsy) | Oct 3, 2021

If you're experiencing any sort of outage, calling in and reporting it is going to be your best bet!

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I got a email from Internet Nebraska to renew my account. They said their office was not at ALLO. Can I bring my payment to your office> Thanks, Joel Johnson

Joel Johnson | Oct 3, 2021
Darko Resnik | Oct 3, 2021

Internet Nebraska and Allo are 2 different companies. The don't collect payments for each other.

Is Allo available in Waverly yet? Also, would like to know the monthly fee.

Beverlee Travis | Oct 3, 2020
ALLO Communications Lincoln | Oct 3, 2020

Great question, Travis! Currently, we aren't available in Waverly—we're always looking for new areas to expand to so we appreciate you reaching out with your interest. Our most popular package is a flat $70 a month for 500 Mbps internet off of our unique-fiber optic connection. Thank you!

We are having trouble with our TV buffering constantly. Any ideas about what could be going on?

Allen Bruhn | Oct 3, 2020
Jim Terrell | Oct 3, 2020

It could be a connection with Allo

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My grand kids are coming and will stay with us for a week. Can I boost my internet speed while they are here?

Gene Friesen | Oct 3, 2020
midwesterner maker | Oct 3, 2020

What speed do you have now?

Will this work in prairie homes

Bryan Thornburg | Oct 3, 2020
Tammy Swain | Oct 3, 2020

Maybe

Why aren't you a member of the better business bereau? Is it because of the bad customer service?

Michelle Taylor | Oct 4, 2019
Anni | Oct 4, 2019

From personal experience, it's the amount of time it takes them to do any actual work for you and the unwillingness to fix their mistakes, is outrageous. We had our line placed and they only buried it an inch down. It took them almost 3 months and my husband threatenimg to contact a lawyer for them to come back and fix the mistake, because they just wanted to keep putting the blame on the original company they had contracted to lay the lines.

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Do you service Raymond

Tim Kaiser | Oct 4, 2019
Ashley | Oct 4, 2019

No. Only Lincoln I believe.

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Does ALLO work with Goggle Home? I get an error message on my iPhone app that says I need to disable access point/AP isolation (also know as client isolation or guest mode) on my router.

David Rutledge | Oct 4, 2019
Carolyn Hickey | Oct 4, 2019

I don't know you would have to call them

i cannot sign in to the network. lost password how do i talk to someone about this

Lori Wolcott | Oct 4, 2019
Daniel Widders | Oct 4, 2019

I am just another customer just like you. Call them and they will help you.

is allo available in Omaha

Rick Dunning | Oct 4, 2019
Blake Wenz | Oct 4, 2019

No, it isn't. It says what communities they are in on their website

How do you program allo remote to turn on desktop receiver and tv at the same time

Mike Kavanaugh | Oct 4, 2019
Daniel Widders | Oct 4, 2019

I just got internet only. Ask Allo I guess, their remote.

As of right now, is anyone else's wifi down?

Michael Starkel | Oct 4, 2019
Cool Mom | Oct 4, 2019

Yes

I live on a fixed income and I noticed that this month's Spectrum Bill went up. What kind of plan does Allo have and the rates?

Betty Vance | Oct 4, 2019
Barry Petersen | Oct 4, 2019

All pricing is the same for all customers. Check out https://www.allocommunications.com/get-allo/lincoln/

One of my remotes only works occasional for volume. Will increase or decrease one level then wont work

Patty Garivay | Oct 4, 2019
Carolyn Hickey | Oct 4, 2019

Check the batteries

What's the average cost?

Peggy White | Oct 4, 2019
Sheldon Kingsley | Oct 4, 2019

It really depends on what services you are looking for. I would say the pricing in general is within reason considering the local market.

Does Allo offer a low income option for senior citizens?

Cyndi Rivett | Oct 4, 2019
Nicholas Baltz | Oct 4, 2019

Fixed prices for everyone, we all pay the same price

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New laptop doesn't find allo interner

Gary Elsberry | Oct 4, 2019
J.L. Schmidt | Oct 4, 2019

If you have Allo fiber installed you should have a WiFi server with a specifically assigned password and Allo account number.

I am Pastor Ray Norris with Lakeview United Methodist Church. We have ordered WiFi and phone. Our paper work has been completed and in sometime ago. We signed the right of access, etc. When can we expect service?

Ray Norris | Oct 4, 2019
Cool Mom | Oct 4, 2019

They are super booked up with installation, they're working extremely hard to get everyone installed and running. I would call them to setup an appointment. You would love their fast internet speed once you're all setup!

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Can we get BTN PLUS with Allo?

Sue Schlake | Oct 4, 2019
,Merry Kellogg | Oct 4, 2019

No

Does allo update every Thursday morning? And is that why I cannot get most of my channels I pay for on my TVs?

Jerry Smith | Oct 4, 2018
nickolas sanchez | Oct 4, 2018

Allo tv has been conducting maintenance on tv service for select shows as of recent. Due to technical difficulties multiple tv networks have been suffering from heavy pixelation and freezing, although i would call in to their customer service to be safe because it is possible that this could be a separate issue that they can take care of.especially if its been happening for you for longer than just the past couple days

when can I get service at 6401 North 60th Street Lincoln Nebraska?

Eric Bookstrom | Oct 4, 2018
Tyler White | Oct 4, 2018

At this time they do not plan to bring service to your address. According to their online fiber map. They may plan to expand out to you in the future however.

So my box will not connect to the router, or so it appears. Is there a quick fix I can do or do I need to call a tech to come out?

Scott Pascoe | Oct 4, 2018
Tyler White | Oct 4, 2018

I would call ALLO customer service. Sometimes it needs synced and rebooted 3 times. If you dont feel comfortable, have a technician come out. They will also have the proper equipment if it needs replaced.

how fast is the wifi

will botelho | Oct 4, 2018
Jessica Rand | Oct 4, 2018

Really fast

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Who owns allo internet

Christine DaCosta | Oct 4, 2018
Nikkita Steckly | Oct 4, 2018

Nelnet is the Parent Company of Allo

Does Allo have "ON Demand"?

Bobo | Oct 4, 2018
ALLO Communications Lincoln | Oct 4, 2018

Hi Bob! ALLO does offer “On Demand” with our TV service. Please let us know if you have any additional questions. Thanks!

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How much is the deposit just for internet

Dana Thompson | Oct 4, 2018
Donald Sousek | Oct 4, 2018

The deposit shows as $150. You do have options to waive that if you show a current utilities bill (with it being current/up to date) or signing up for automatic bill pay through them.

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What is the live TV apps name

John Conradt | Oct 4, 2018
Todd Francisco | Oct 4, 2018

Tv anywhere

Is the modem a cable or phone line connection?

Michael Keeler | Oct 4, 2018
Alex Otto | Oct 4, 2018

All devices are connected via fiber optic cables. Phones however are a phone line to the router or modem, then they are carried by the fiber optics.

Is there an app for tablets

Lynn Reinmiller | Oct 4, 2017
Mike Ochsner | Oct 4, 2017

Yes

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