Guitar Center Headquarters

Walter Morales

Guitar center management in Orlando, Fl advised me to file a fraudulent claim against them because they couldn’t get my guitar delivered. This really shows they don’t care about their customers or purchases made that were never delivered!

Jacqueline Vines

My niece bought equipment there to saleand they wrote her a hot check. They are giving her a hard time. Terrible place.Give her money back. She has to pay for funeral in. Dallas TX.

Diesel Truck

Guitar center's corporate office is top notch. I get excellent service everytime I call them. They will resolve any problems the local guitar centers can't. I just hope the branches provided this level of service.

Danilo Lima

I was in US for a couple of days and GC held my order off for verification AFTER charging my credit card. I had my flight scheduled for the next week and their email message felt on spam folder. I hired the next afternoon delivery, but it took 3 extra days to get solved and guess what? My package arrived after my flight back to Brazil! I'm going to return the package and still gotta wait for my refund in the next few weeks. If you guys want to apply verification process, do it BEFORE charging the credit card, put a status called "UNDER VERIFICATION", let the customer aware about how that damn process work and contact him/her over phone number/text message ! I have bought 3 good guitars on their stores among many other stuff in the past, but from now on, GC never again !