Address: 1900 Decoto Rd, Union City, CA 94587, USA
Phone: +15104295895
Sunday: Closed
Monday: 9AM–5PM
Tuesday: 9AM–5PM
Wednesday: 9AM–5PM
Thursday: 9AM–5PM
Friday: 9AM–5PM
Saturday: 9AM–4PM
Zack Haddad
A very bad location, only 2 cashiers in place and a very long line. Looks like world 3d country.
Yu-Hsuan Lin
This BoA branch provided me with fast, professional, and precise services. I waited less than 3mins after walking in. The agent explained the types of accounts and the difference in several credit cards clearly.
allwyn walsh
I hope Bank of America corporate works on thier customers review. Very bad customer service..staff was really very rude ..can’t handle the pressure if the walkinns are large in number ...no customer service quality in the conversation...The branch staff don’t even care if customer closes the account with BOFA for some petty reason infact they assist you with the closing more intensely ...I really had terrible experience with bofa for the 1st time in this branch office today....thanks
Kian Lim
I wanted to open a checking account. I first went to the bank next door(Cxxx) who got a pretty good review rating (which was the reason I went to them first), but was told I was not able to open an account (seriously?!) Then I looked up boa and was hesitant because their review was so low. I decided to give it a shot. As I walked in the door, someone greeted me at the door and asked me the purpose for the visit. I was immediately guided to a banker - Marisabel (btw, I waited 1/2 hr at the first bank before I was able to talk to a banker there). She was so friendly and patient to explain and went over different types of checking accounts boa offered. She helped me open an account that I needed. Throughout the process, she was very courteous and with great attitude. She even offered me if I wanted to pick an account number. Wow! Really! The process was smooth and painless. We need this type of service at every bank. Thank you Marisabel! You set the bar high for everyone!
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