Glass Doctor of Greater New Orleans

Category: Glass repair service

Address: 2423 Bainbridge St Ste 107-B, Kenner, LA 70062, USA

Phone: +15048352525

Opening hours

Sunday: Closed

Monday: 8AM–5PM

Tuesday: 8AM–5PM

Wednesday: 8AM–5PM

Thursday: 8AM–5PM

Friday: 8AM–5PM

Saturday: 9AM–1PM

Reviews

Tim Riley

Aug 31, 2022

I called this company and my phone call was PROMPTLY returned. Someone came out and quoted a great price. My window was in stock and installed the next day. The office staff and installer were very professional and met my requests.

Lawrence Shadden

Jun 3, 2022

These guys did an amazing job. High quality glass and masterful craftsmanship. Got the job done in less than 30 mins and it looks perfect.

Chris Carbine

Apr 28, 2022

Highly recommend! On time service! Excellent installation!

michael Blache

Dec 29, 2021

The folks at Glass Doctor are great. They stand behind the work they do. They don't sell cheap Chinese glass... what's amazing is that they give a one year warantyy on windshields... if it breaks within one year, they replace it... no charge... amazing... who else does this???? Highly recommend!!!

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Questions & Answers

What is your Windshield Protection Plan?

Glass Doctor of Greater New Orleans | Jun 5, 2022
Glass Doctor of Greater New Orleans | Jun 5, 2022

For auto glass, we have the best guarantee in the nation upon installing a new windshield. If you choose our Windshield Protection Plan, you’ll have coverage for a full 12 months. Should you get a rock chip in your new windshield, Glass Doctor will repair it at no cost to you. Our Windshield Protection Plan covers all rock chips received in the first 12 months — no limit. Should you receive damage that is not repairable such as a long crack or significant damage in the driver’s view area, we will replace the windshield at no cost to you for the glass material. Depending upon the type of coverage you purchase at the time of original install, you may be responsible for the cost of labor, adhesive, and moldings.

Can you cut tempered glass?

Glass Doctor of Greater New Orleans | Jun 5, 2022
Glass Doctor of Greater New Orleans | Jun 5, 2022

Unfortunately, tempered safety glass, by design, cannot be cut. It is designed to break into small pieces when cut or broken to reduce the risk of significant injuries to the person breaking it. Using safety glass, of which “tempered” is one type, is mandated by state building codes in specific applications like doors, sidelights, showers, etc. Please call Glass Doctor if you want more information on this topic.

Do you replace sliding door rollers?

Glass Doctor of Greater New Orleans | Jun 5, 2022
Glass Doctor of Greater New Orleans | Jun 5, 2022

Yes! We do replace rollers if needed. Of course, we try to clean the tracks and rollers and adjust first. If that does not work, we will discuss replacing the rollers for you.

Can you buff scratches out of glass?

Glass Doctor of Greater New Orleans | Jun 5, 2022
Glass Doctor of Greater New Orleans | Jun 5, 2022

Scratch removal in residential glass and light commercial applications is not a commercially viable solution. Basically, it is labor-intensive and not very successful. Furthermore, if the customer is not satisfied with the result, they are understandably not willing to pay for the time and materials invested by the glass company. Scratch removal and scratch buffing systems exist; however, they are typically only practical in warehouses, industrial, and on larger commercial glass projects. Please call our Glass Doctor office if you would like a more detailed explanation.

Only the bottom section of my window is broken. Do you have to change the entire sash, or can you just change the glass in my frame?

Glass Doctor of Greater New Orleans | Jun 5, 2022
Glass Doctor of Greater New Orleans | Jun 5, 2022

We specialize in glass replacement. We can, in most cases, remove the glass from the frame and install new glass. Your existing window sash will remain.

What is your breakage guarantee?

Glass Doctor of Greater New Orleans | Oct 4, 2019
Glass Doctor of Greater New Orleans | Oct 4, 2019

For auto glass, we have the best guarantee in the nation, upon installation of a new windshield. If you choose our Road Hazard Guarantee, you will then be covered for a full 12 months. Should you get a rock chip in that new windshield, Glass Doctor will repair it at no cost to you, and it covers you for all rock chips received in the 12 months--no limit. Should you receive damage that is not repairable such as a long crack or significant damage in the driver’s view area, we will replace the windshield for no cost to you for the glass material, but you would be responsible for the cost of labor, adhesive and moldings, depending upon the type of coverage you purchase at time of original install.

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