Manhattan Mini Storage

Category: Self-storage facility in New York

Address: 260 Spring St, New York, NY 10013, USA

Phone: +16468324960

Opening hours

Sunday: 8AM–8PM

Monday: 8AM–8PM

Tuesday: 8AM–8PM

Wednesday: 8AM–8PM

Thursday: 8AM–8PM

Friday: 8AM–8PM

Saturday: 8AM–8PM

Reviews

Aydan Unal

Sep 30, 2022

I booked a last min storage unit for the same day move in. Daniel was so helpful and amazing at explaining how it works and what size storage do you need.

James Pogorzelski

Sep 20, 2022

Amazing staff! Oyrus is the most helpful employee I have met. The employees are doing everything from sales, to maintaining of the locks and units, to helping with the move. I would recommend anyone to this location, it’s easy to get to, and lots of loading bays. The unit is clean and spacious for the price, just what I needed.

Leda Gorgone

Sep 6, 2022

Well maintained, easy to go in and out. Safe

Luke Clark

Aug 31, 2022

Hi my name is Vonetta Wilson I have had the pleasure of being attended to by the office manager her name is Loretta. She was Very helpful and knowledgeable. I can't thank her enough.

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Questions & Answers

WHAT SIZE IS A CLOSET UNIT?

Manhattan Mini Storage | Feb 5, 2022
Manhattan Mini Storage | Feb 5, 2022

These units come in a variety of dimensions and typically range anywhere from about a 4' x 4' x 4' unit to an 8’ x 4’ x 5’ unit to a 5’ x 10’ x 4’ unit. Our storage closets are for personal items like luggage, seasonal clothing, duffel bags, books, or paper documents and can fit about 6 to 8 medium boxes. Other items typically stored in closet units include: Seasonal décor Sports equipment Window AC units Pots and Pans Small-Medium boxes

WHAT DO I NEED TO BRING TO RENT A UNIT?

Manhattan Mini Storage | Feb 5, 2022
Manhattan Mini Storage | Feb 5, 2022

When it is time to check into your unit, you’ll need to provide a government issued photo ID. You will also need the first months rent, but only if you have not already paid. If you are using your own coverage to insure your unit, we recommend bringing your proof of insurance as well.

DO YOU OFFER SHELVING TO HELP ME ARRANGE BOXES OR OTHER MATERIALS?

Manhattan Mini Storage | Feb 5, 2022
Manhattan Mini Storage | Feb 5, 2022

Manhattan Mini Storage locations offer shelving and rolling racks at an additional cost to help organize boxes in your unit, should your business need them.

CAN I GIVE ACCESS TO MULTIPLE PEOPLE?

Manhattan Mini Storage | Feb 5, 2022
Manhattan Mini Storage | Feb 5, 2022

Yes, simply sign in to your account and go to My Units > Authorized Users. From there you can add additional users to your account.

ARE THERE CONFERENCE ROOMS OR MEETING SPACES AVAILABLE?

Manhattan Mini Storage | Feb 5, 2022
Manhattan Mini Storage | Feb 5, 2022

Select locations do have conference or meeting spaces available. Please call your local facility for exact details.

DO I NEED A RESERVATION?

Manhattan Mini Storage | Feb 5, 2022
Manhattan Mini Storage | Feb 5, 2022

It is highly recommended you reserve ahead of time, but you can swing by unannounced and rent a unit during office hours; however, we cannot guarantee your first choice will be available in that case. To speed up the move-in process, we strongly suggest calling ahead or reserving online.

HOW DO I ACCESS MY UNIT?

Manhattan Mini Storage | Feb 5, 2022
Manhattan Mini Storage | Feb 5, 2022

Swing by anytime during access hours and use your gate code, electronic keycard, or our bluetooth app at applicable locations.

DO YOU OFFER FREE PARKING?

Manhattan Mini Storage | Feb 5, 2022
Manhattan Mini Storage | Feb 5, 2022

While we do offer free off-street parking at many locations, we have limitations at some of our facilities. Please call your local store or our 24/7 customer service line to verify if your nearest location has parking available.

do you offer moving services?

Manhattan Mini Storage | Feb 5, 2022
Manhattan Mini Storage | Feb 5, 2022

When you rent a storage unit with us, you are responsible for moving in, but if you are looking for moving services, our on-site storage experts are able to recommend a reputable moving company.

Can I use self storage for inventory management?

Manhattan Mini Storage | Feb 5, 2022
Manhattan Mini Storage | Feb 5, 2022

Self storage is a great solution for inventory management, and many of our facilities offer 24/7 access, allowing you to retrieve inventory outside of business hours.

DO YOU ACCEPT DELIVERIES ON BEHALF OF MY BUSINESS?

Manhattan Mini Storage | Feb 5, 2022
Manhattan Mini Storage | Feb 5, 2022

Yes, we can accept deliveries on your behalf. When you check in at the office, speak with your facility manager on setting up Package Acceptance services.

Read More

WHAT’S THE DIFFERENCE IN OFFICE VS ACCESS HOURS?

Manhattan Mini Storage | Feb 5, 2022
Manhattan Mini Storage | Feb 5, 2022

Office hours are the timeframe in which our property manager is available in our front office.

Can I use a storage unit as a workshop?

Manhattan Mini Storage | Feb 5, 2022
Manhattan Mini Storage | Feb 5, 2022

Yes! You can work out of a storage unit. We have some units that have outlets to make this more feasible. Simply ask the facility manager about options for keeping a workshop in a unit. They'll help you find one to suit your needs.

can you refer a local mover?

Manhattan Mini Storage | Feb 5, 2022
Manhattan Mini Storage | Feb 5, 2022

Our facility managers work with local movers on a regular basis and can offer you some great recomendations.

do you have moving trucks?

Manhattan Mini Storage | Feb 5, 2022
Manhattan Mini Storage | Feb 5, 2022

A select few of our locations offer moving trucks, but all of our facility managers are storage and moving experts who can recommend excellent moving services in your area.

can I get help with moving?

Manhattan Mini Storage | Feb 5, 2022
Manhattan Mini Storage | Feb 5, 2022

Many of our locations offer the use of moving carts, trolleys, and dollies for free. We have a great supply of moving supplies for sale, and our staff are excellent resources for recommending local movers!

Can I get a commercial or business storage unit?

Manhattan Mini Storage | Feb 5, 2022
Manhattan Mini Storage | Feb 5, 2022

Absolutely! We have a variety of storage solutions for businesses of all sizes and types. We make it easy for your entire team to come and go as needed, with 24-hour access available on request at many locations. We'll even accept package deliveries for your storage unit. Please contact your nearest facility to discuss your business' needs.

Can I change my password or gate code?

Manhattan Mini Storage | Feb 5, 2022
Manhattan Mini Storage | Feb 5, 2022

Please contact your facility manager to change your password or gate code.

will my vehicle fit inside the unit?

Manhattan Mini Storage | Feb 5, 2022
Manhattan Mini Storage | Feb 5, 2022

There is indoor vehicle parking available at some of our locations. Please contact your facility manager to find out more about a facility's specific amenities and unit dimensions.

Can I store my boat in my unit?

Manhattan Mini Storage | Feb 5, 2022
Manhattan Mini Storage | Feb 5, 2022

Some of our larger units are suitable for indoor storage of boats. Please contact your facility manager to discuss specific unit dimensions features.

What are the dimensions of the boxes you sell?

Manhattan Mini Storage | Feb 5, 2022
Manhattan Mini Storage | Feb 5, 2022

We sell small to large sized cardboard storage boxes at every store. Please contact your store manager to find out the exact dimensions of their current inventory.

Do I have to buy your lock?

Manhattan Mini Storage | Feb 5, 2022
Manhattan Mini Storage | Feb 5, 2022

We do not require you to purchase a lock from our store. However, our locks are designed to fit on our units, and you can save yourself a trip to the store by picking up a lock from your local facility.

can I keep a motorcycle in my unit?

Manhattan Mini Storage | Feb 5, 2022
Manhattan Mini Storage | Feb 5, 2022

Sure! We do require proof of title, insurance, and disclosure if there's a lien for any vehicle stored at our facilities. We also ask that it be drained of all fluid.

What moving supplies do you have?

Manhattan Mini Storage | Feb 5, 2022
Manhattan Mini Storage | Feb 5, 2022

All of our facilities sell a wide range of packing and moving supplies, including boxes, bubble wrap, packing tape, and more. Please check with your local facility to find out what supplies they currently have in stock. Our storage experts can also help you choose moving supplies specific to your needs.

what type of car storage do you have?

Manhattan Mini Storage | Feb 5, 2022
Manhattan Mini Storage | Feb 5, 2022

Parking amenities vary by facility, but may include: Indoor Outdoor Covered Uncovered Paved Gravel Call your local facility to discuss the parking availability and options.

Do you have car, trailer, boat, or vehicle storage?

Manhattan Mini Storage | Feb 5, 2022
Manhattan Mini Storage | Feb 5, 2022

Most of our locations offer a range of vehicle storage options. Parking amenities vary by facility, but may include indoor, outdoor, or covered parking spaces for your car, truck, boat, trailer, RV, motorcycle, watercraft, ATV, or other vehicle storage needs. To reserve vehicle storage, please fill out an information request form on the location's page and the facility manager will contact you about available parking.

Do you offer 24/7 access?

Manhattan Mini Storage | Feb 5, 2022
Manhattan Mini Storage | Feb 5, 2022

Many of our facilities have 24-hour access available by request; please contact your facility manager.

How safe are the units?

Manhattan Mini Storage | Feb 5, 2022
Manhattan Mini Storage | Feb 5, 2022

Rest assured that your storage unit is well-lit, access controlled, and video monitored.

Why won't my gate code let me out?

Manhattan Mini Storage | Feb 5, 2022
Manhattan Mini Storage | Feb 5, 2022

You must enter your gate code before entering the facility; you can't follow another person in. If you don't register going in, the code will not work coming out.

I got an error code at the gate. What does it mean?

Manhattan Mini Storage | Feb 5, 2022
Manhattan Mini Storage | Feb 5, 2022

A "timed out" error happens when gate access hours are closed. The "access denied" message happens when there is an overdue balance. If you have any issues accessing your storage unit, please contact your facility manager or contact our 24/7 customer service department.

Do you have video cameras?

Manhattan Mini Storage | Feb 5, 2022
Manhattan Mini Storage | Feb 5, 2022

We do include self storage security cameras as part of our facility amenities at most of our locations.

I lost my key, what do I do?

Manhattan Mini Storage | Feb 5, 2022
Manhattan Mini Storage | Feb 5, 2022

If you lost the key to your unit, please stop by the facility's office during business hours so the location manager can help you regain access to your unit. We don’t keep a copy of your key, so we may have to cut the lock. In that case, you’ll need a replacement.

How do I enter my gate code?

Manhattan Mini Storage | Feb 5, 2022
Manhattan Mini Storage | Feb 5, 2022

Follow the instructions on the keypad to enter your gate code. For most of our gates, you will enter your unit number then pound followed by your four digit code then enter *. If you have any issues accessing your unit, please contact your facility manager.

Who will have access to my unit?

Manhattan Mini Storage | Feb 5, 2022
Manhattan Mini Storage | Feb 5, 2022

Per our lease requirements, only the lease holder and any authorized users on the lease may have access to your storage unit.

What type of lock do I need?

Manhattan Mini Storage | Feb 5, 2022
Manhattan Mini Storage | Feb 5, 2022

Most of our units are best locked with a disc lock, available for purchase at our facilities. While other lock types do work, the design of the disc lock helps deter someone from cutting it.

Do I need my own lock?

Manhattan Mini Storage | Feb 5, 2022
Manhattan Mini Storage | Feb 5, 2022

We require a lock on your unit. For your convenience, you can purchase a lock directly from our locations. The locks are designed to work perfectly with our units, and it saves you the hassle of finding and buying one prior to moving in.

What is keypad entry?

Manhattan Mini Storage | Feb 5, 2022
Manhattan Mini Storage | Feb 5, 2022

Most of our facilities are encircled by a fence. To gain access to the storage buildings, users must pass through an access gate fitted with a keypad. Other facilities are buildings that have keypad access to enter the storage area. Our customers are issued a unique Personal Identification Number (PIN) to gain access to the facility.

What fits in a 20x20 storage unit?

Manhattan Mini Storage | Feb 5, 2022
Manhattan Mini Storage | Feb 5, 2022

This is about the size of a two car garage. Ideal for large two to three bedroom homes with appliances and boxes. Items typically stored in a 20x20 storage unit include: A car or truck + a room of furniture Antiques Refrigerator Multiple bedroom sets Large outdoor equipment Multiple sets of office furniture Couch, loveseat, and chairs Ideal if you're moving a truck & trailer combo or have a 40' moving van. To learn more, check out these helpful tips on how much fits in a 20X20 storage unit.

Is there a time limit to the number of times I can access my unit per day or month?

Manhattan Mini Storage | Feb 5, 2022
Manhattan Mini Storage | Feb 5, 2022

No, there is no limit to your self storage access rate, other than the business hours. The gates of the facility lock at a specific time each evening, and unless you have 24-hour access set up, you can't access your unit after the facility's gate access hours.

How do I get into my unit after hours?

Manhattan Mini Storage | Feb 5, 2022
Manhattan Mini Storage | Feb 5, 2022

Most of our facilities offer free extended access, and some provide 24-hour access with manager approval.

What are your access hours?

Manhattan Mini Storage | Feb 5, 2022
Manhattan Mini Storage | Feb 5, 2022

Access hours vary by location. You can check your facility's access hours online, in the information box at the top of their page.

What are the holiday hours?

Manhattan Mini Storage | Feb 5, 2022
Manhattan Mini Storage | Feb 5, 2022

Holiday hours vary by location, country, and location. Gate hours could also change during holidays. Please check with your facility manager to find out when your location will be open.

What fits in a 10x15 storage unit?

Manhattan Mini Storage | Feb 5, 2022
Manhattan Mini Storage | Feb 5, 2022

The size of a large bedroom or small garage, these units are excellent for a two bedroom apartment or home if you aren't storing appliances, too. Items typically stored in a 10x15 storage unit include: King-size bed set Sofa & chairs Dining room set Piano Appliances Ideal for 14' - 16' truck loads.

What fits in a 10x20 storage unit?

Manhattan Mini Storage | Feb 5, 2022
Manhattan Mini Storage | Feb 5, 2022

This is the size of an average one car garage or living room. Perfect for larger two bedroom homes, or if you have appliances you need to store. Items typically stored in a 10x20 storage unit include: Washer/dryer set Multiple bedroom sets King or queen size beds Dining room sets Couch & loveseat Large appliances Large outdoor equipment One car or truck Works well for 20' to 24' truck loads. To learn more, check out these helpful tips on how much fits in a 10X20 storage unit.

Can I get 24-hour access?

Manhattan Mini Storage | Feb 5, 2022
Manhattan Mini Storage | Feb 5, 2022

Please contact the facility manager at the location you are interested in 24-hour access.

WHEN DO WE CLOSE?

Manhattan Mini Storage | Feb 5, 2022
Manhattan Mini Storage | Feb 5, 2022

Our locations have varying office and gate hours. These can be found on each facility's page on our website.

Can I move in after hours?

Manhattan Mini Storage | Feb 5, 2022
Manhattan Mini Storage | Feb 5, 2022

Paperwork must be completed and signed during office hours. After that, you're free to move your belongings in during gate hours.

What size is a large storage unit?

Manhattan Mini Storage | Feb 5, 2022
Manhattan Mini Storage | Feb 5, 2022

Generally, these units are 151 - 300 sq ft. If you can visualize your items packed and stored in a large living room or one car garage, then a large storage unit is what you're looking for. Items typically stored in a large storage unit include: Desks Bookcases Patio furniture Sofas Beds Large storage units hold a three-bedroom home. These units have enough space to place shelving and boxes of files in your unit and are often used by moving families or small businesses.

What size is a small storage unit?

Manhattan Mini Storage | Feb 5, 2022
Manhattan Mini Storage | Feb 5, 2022

Generally 25 - 50 sq ft, if you can see your items fitting in a standard or walk-in closet, then a small storage unit is the space you're looking for. You'll be able to fit a room of furniture and some boxes, or a one-bedroom apartment. Small storage units can also accommodate business files and records and hold anywhere from 30 to 130 boxes.

What size is an extra-large storage unit?

Manhattan Mini Storage | Feb 5, 2022
Manhattan Mini Storage | Feb 5, 2022

These units are typically 301 sq ft and up. If your items could be stored and packed in a space about the size of a two car garage, then an extra large storage unit is what you're looking for. Items typically stored in an extra-large storage unit include: Mattress sets Sofas Patio furniture Baby cribs Appliances Extra large storage units can store an entire five-bedroom home or more. These are also great units for businesses to store inventory or tools.

Can I get help choosing a size?

Manhattan Mini Storage | Feb 5, 2022
Manhattan Mini Storage | Feb 5, 2022

Call us 24/7 or stop by your local facility and our storage experts will be happy to help you choose a size. You can also check out our Self Storage Calculator.

What size are your parking units?

Manhattan Mini Storage | Feb 5, 2022
Manhattan Mini Storage | Feb 5, 2022

Parking spaces are generally between 18 and 38 ft deep, and can be large enough to accommodate your car, truck, boat, RV, trailer, jet skis, or RTVs. Please contact your desired location for more information on parking availability.

Can I change sizes later?

Manhattan Mini Storage | Feb 5, 2022
Manhattan Mini Storage | Feb 5, 2022

Yes, you can upsize or downsize a unit if you discover that you need more or less space. You can also switch from a standard unit to a climate controlled or heated unit, and vice versa. If you need to switch to a different storage unit, please speak to your facility manager for details.

What fits in a 10x10 storage unit?

Manhattan Mini Storage | Feb 5, 2022
Manhattan Mini Storage | Feb 5, 2022

This is the size of an average bedroom, good for two rooms of furniture or a one bedroom house. Items typically stored in a 10x10 storage unit include: Appliances Table & chairs Bedroom set Sports & outdoor equipment Living room furniture Filing cabinets Bicycles, garden equipment, and seasonal decor Works well if you have a 6x12 trailer or 10x10 moving truck. To learn more, check out these helpful tips on how much fits in a 10X10 storage unit.

What size is a medium storage unit?

Manhattan Mini Storage | Feb 5, 2022
Manhattan Mini Storage | Feb 5, 2022

These units are between 81 and 150 sq ft. If you can see your items fitting in an average bedroom when everything is packed and stacked up, then a medium storage unit is probably what you're looking for. Items typically stored in a medium unit are: Chairs Sofas Desks A mattress and frame These units are great for storing the contents of a two-bedroom home.

What fits in a 5x5 storage unit?

Manhattan Mini Storage | Feb 5, 2022
Manhattan Mini Storage | Feb 5, 2022

About the size of a small, half bathroom, the 5x5 storage unit is great for storing one room of small furniture. Items typically stored in a 5x5 include: Small furniture Twin mattress Dresser Seasonal decor Pool accessories Garden equipment End tables Boxes Works well for a car, small truck, or SUV load. To learn more, check out these helpful tips on how much fits in a 5X5 storage unit.

How Should I pack my storage unit?

Manhattan Mini Storage | Feb 5, 2022
Manhattan Mini Storage | Feb 5, 2022

Start by packing the outer edges of your storage unit first, putting the most frequently used items near the front. This will help you create walkways and keep your most-used belongings close for easy access. Use your vertical space, placing larger items at the bottom and packing the unit upward to make the most of the height. Large items like couches and mattresses can even be turned on end to use that vertical space. Just be sure to properly protect your furniture so it doesn't get damaged. For more helpful tips, check out our video on How to Pack a Storage Unit.

How much self storage space do I need?

Manhattan Mini Storage | Feb 5, 2022
Manhattan Mini Storage | Feb 5, 2022

The amount of storage space you need depends on what you are storing. Generally speaking, we recommend 50 square feet of storage for every room of furniture. Check out this Self Storage Calculator for reference or chat with one of our storage experts. They would be happy to help you determine what size storage unit will best fit your needs. For those with Alexa-enabled devices, enable the StorageMart skill and simply say "Hey Alexa, ask StorageMart what size unit I need."

Are covered loading bays provided?

Manhattan Mini Storage | Feb 5, 2022
Manhattan Mini Storage | Feb 5, 2022

Many of our storage facilities have covered loading bays so rain, sleet, or snow are not a problem.

When do I need climate controlled storage?

Manhattan Mini Storage | Feb 5, 2022
Manhattan Mini Storage | Feb 5, 2022

Climate controlled storage is ideal for sensitive items such as electronics, furniture, wooden instruments, or musical instruments.

What is a covered loading bay?

Manhattan Mini Storage | Feb 5, 2022
Manhattan Mini Storage | Feb 5, 2022

A covered loading bay is an area for you to unload your belongings while sheltered from the weather. Loading bays are present more often at storage facilities with interior units.

Do you have various unit sizes?

Manhattan Mini Storage | Feb 5, 2022
Manhattan Mini Storage | Feb 5, 2022

Yes, we offer a wide range of unit sizes to better fit your storage needs, ranging from a small locker to large warehouses and anything in between. View our sizing guide or contact our storage experts to help guide you in selecting the right size unit for you.

What's the difference between heated and climate controlled storage?

Manhattan Mini Storage | Feb 5, 2022
Manhattan Mini Storage | Feb 5, 2022

We offer two types of special units for temperature sensitive items. A heated unit is warmer in the winter to prevent the temperature from dropping too low. This unit type is especially common in areas with very cold winters. A climate controlled unit is one that is heated in the winter and cooled in the summer, keeping the interior at a moderate temperature. This is the ideal storage solution for temperature sensitive items such as electronics, antiques, or musical instruments.

Do you have onsite managers?

Manhattan Mini Storage | Feb 5, 2022
Manhattan Mini Storage | Feb 5, 2022

Most of our facilities have onsite managers with set office hours. Only a few have managers who live onsite. Some facilities are annexes, with their office located at a nearby location.

What is the height of your storage units?

Manhattan Mini Storage | Feb 5, 2022
Manhattan Mini Storage | Feb 5, 2022

Generally, our standard units are 7 to 8 feet tall. Anything shorter than that is indicated to have low ceilings on our website. If you have questions about a specific unit's height, please contact your local facility.

Do you accept deliveries on my behalf?

Manhattan Mini Storage | Feb 5, 2022
Manhattan Mini Storage | Feb 5, 2022

Yes, we can accept deliveries on your behalf at most of our locations. Our facility manager can sign for the package and allow the delivery service access to your unit to deliver it. Please contact your facility manager to set up delivery acceptance.

Is climate controlled the same as temperature controlled?

Manhattan Mini Storage | Feb 5, 2022
Manhattan Mini Storage | Feb 5, 2022

Yes, a climate controlled unit is one that is temperature controlled to be constant year-round, protecting your belongings from temperature fluctuations.

How do I add, change, or remove and authorized user?

Manhattan Mini Storage | Feb 5, 2022
Manhattan Mini Storage | Feb 5, 2022

You can add, change, and remove authorized users on your account by logging in to "My Account" in the upper right hand corner of the website. From there, go to "My Units" in the navigation and scroll down to the "Authorize Users" section. Select "Add Authorized User" to add an additional user to your account. Fields marked with an asterisk are required. Once an authorized user has been added, you can edit or delete them by selecting the appropriate button. Please note: At this time, the ability to change a gate code in tenant portal is not functional, and you should enter your existing gate code in this field.

Is there electricity in my storage unit?

Manhattan Mini Storage | Feb 5, 2022
Manhattan Mini Storage | Feb 5, 2022

Some of our units come with electrical outlets, but it is available on select units only. Please contact the facility manager for the specific location you're interested in to find out about storage units with electricity.

Can I have band practice in my storage unit?

Manhattan Mini Storage | Feb 5, 2022
Manhattan Mini Storage | Feb 5, 2022

We are huge music fans! Some of our locations do allow band practice in a storage unit. Please contact the facility manager at the location you're interested in for more details.

Is the storage facility well lit?

Manhattan Mini Storage | Feb 5, 2022
Manhattan Mini Storage | Feb 5, 2022

StorageMart's self storage lighting is top notch. Our facilities have quality LED lighting in most locations to keep the buildings well lit, making it easier when accessing your belongings in the evening or early morning.

How can I change the name on the account?

Manhattan Mini Storage | Feb 5, 2022
Manhattan Mini Storage | Feb 5, 2022

If you would like to change the name on the account, please talk to your facility manager.

How do I change sizes?

Manhattan Mini Storage | Feb 5, 2022
Manhattan Mini Storage | Feb 5, 2022

Please contact your facility manager and they will work with you to find the right storage unit for your needs.

How do I add, change, or remove a secondary contact to my account?

Manhattan Mini Storage | Feb 5, 2022
Manhattan Mini Storage | Feb 5, 2022

You can add, change, and remove authorized users on your account by logging in to "My Account" in the upper right hand corner of the website. From there, go to "Settings" in the navigation and scroll down to select "My Secondary Contacts." Select "Add Contact" to add an additional contact to your account. Fields marked with an asterisk are required. Once a contact has been added, you can edit or delete them by selecting the appropriate button.

How do I manage autopay?

Manhattan Mini Storage | Feb 5, 2022
Manhattan Mini Storage | Feb 5, 2022

Manage autopay by logging into "My Account" in the upper right hand corner of our website. Once logged in, select "My Units" from the navigation bar. From there, you can turn on, turn off, or manage your autopay.

How do I get a copy of my lease agreement?

Manhattan Mini Storage | Feb 5, 2022
Manhattan Mini Storage | Feb 5, 2022

You can obtain a copy of your lease agreement by logging in to "My Account" in the upper right hand corner of the website. Once logged in, navigate to "My Units," and then scroll down to "Documents." From there, you can view and print a copy of both your lease and Value Coverage information.

How do I view of print my invoice or receipt?

Manhattan Mini Storage | Feb 5, 2022
Manhattan Mini Storage | Feb 5, 2022

You can view or print an invoice or receipt by logging into your account in the upper right hand corner of the website. Once in your account, clicking "View Invoice" will show you your current invoice. Scroll down to view receipts. You can also view past invoices and all receipts from "My Units" and scrolling down.

Is there a grace period?

Manhattan Mini Storage | Feb 5, 2022
Manhattan Mini Storage | Feb 5, 2022

No, rent is due on the 1st of every month. Please check your lease for more information regarding the delinquency process.

When are your storage locker auctions?

Manhattan Mini Storage | Feb 5, 2022
Manhattan Mini Storage | Feb 5, 2022

There is no schedule for auctions; they're only done as needed. Please contact your local facility to find out where they post their auction information.

What happens if my unit is auctioned?

Manhattan Mini Storage | Feb 5, 2022
Manhattan Mini Storage | Feb 5, 2022

It is not our intention to auction away your belongings. You will be notified multiple times before an auction occurs, so you have more than enough time to resolve your delinquency.

What happens if my rent is late?

Manhattan Mini Storage | Feb 5, 2022
Manhattan Mini Storage | Feb 5, 2022

Rent is due on the 1st of every month. Refer to your country, state, or provincial guidelines and please check your lease for more information regarding the delinquency process.

Can I make a partial payment?

Manhattan Mini Storage | Feb 5, 2022
Manhattan Mini Storage | Feb 5, 2022

No, we do not accept partial payments under any circumstances.

Can I pay my bill online?

Manhattan Mini Storage | Feb 5, 2022
Manhattan Mini Storage | Feb 5, 2022

Absolutely! Simply log in to "My Account" in the upper right hand corner of the website. From the main screen, scroll down to the "Payment" section. Use the dropdown to select or add your payment method. Next, use the "Payment Amount" dropdown to select "Balance Due" or "Upcoming" and then choose how many months you wish to pay. Once you've decided your payment amount and how much to pay, click "Pay Now" and the payment will be processed.

How can I make a payment?

Manhattan Mini Storage | Feb 5, 2022
Manhattan Mini Storage | Feb 5, 2022

Simply click "My Account" in the upper right hand corner to log into your account to make a payment. We also offer autopay so you don't have to worry about your bill each month. If you prefer, you can always stop by the facility during office hours to pay in person.

Will a late payment affect my credit?

Manhattan Mini Storage | Feb 5, 2022
Manhattan Mini Storage | Feb 5, 2022

No, we do not report to the credit bureaus.

What if I can't pay my bill?

Manhattan Mini Storage | Feb 5, 2022
Manhattan Mini Storage | Feb 5, 2022

If you are not going to be able to pay your bill at the first of the month, contact your facility manager as soon as possible.

When is the first payment due?

Manhattan Mini Storage | Feb 5, 2022
Manhattan Mini Storage | Feb 5, 2022

You can save time on moving day by renting online and submitting payment then. If you prefer, you can pay in-store during the check-in process. After that, payments are due at the first of the month.

What if the first is on a weekend or holiday and the office is closed?

Manhattan Mini Storage | Feb 5, 2022
Manhattan Mini Storage | Feb 5, 2022

Rent is always due on the first of the month. You can pay online, set up autopay, or pay a day early. Our customer service center is also available to take payment every day except Christmas.

Do you refund or prorate the move out?

Manhattan Mini Storage | Feb 5, 2022
Manhattan Mini Storage | Feb 5, 2022

All of our leases are month-to-month and we do not prorate move out. If you have moved out by the first of the month, you will not be billed for that month.

How do I manage my payment methods?

Manhattan Mini Storage | Feb 5, 2022
Manhattan Mini Storage | Feb 5, 2022

Manage your payment methods by logging into your account in the upper right hand corner of the website. Once in the account, go to "Settings" and then selecting "My Payment Methods." From there, you can add or delete the payment methods on your account.

Can I do Autopay?

Manhattan Mini Storage | Feb 5, 2022
Manhattan Mini Storage | Feb 5, 2022

We offer and recommend autopay. It's easy to set up and is the best way to stay current with your account. You can set up autopay with the facility manager when you rent, or by logging into "My Account" in the upper right hand corner of our website. Once logged in, select "My Units" from the navigation bar. From there, you can turn on, turn off, or manage your autopay.

What credit cards do you accept?

Manhattan Mini Storage | Feb 5, 2022
Manhattan Mini Storage | Feb 5, 2022

In the United States and Canada, we accept Mastercard, Visa, Discover, and American Express. In the United Kingdon, we accept Mastercard and Visa.

What if there is an emergency or hardship and I can't pay?

Manhattan Mini Storage | Feb 5, 2022
Manhattan Mini Storage | Feb 5, 2022

In the event of an emergency or hardship, please contact your facility manager.

When is my rent due?

Manhattan Mini Storage | Feb 5, 2022
Manhattan Mini Storage | Feb 5, 2022

Your rental fees are always due on the first of the month.

How often will my rate increase?

Manhattan Mini Storage | Feb 5, 2022
Manhattan Mini Storage | Feb 5, 2022

From time to time, there may be a minimal adjustment to your rental rate. We strive to provide the most competitive rates, but we also want to maintain the best facilities in the industry.

What payment mehtods do you take?

Manhattan Mini Storage | Feb 5, 2022
Manhattan Mini Storage | Feb 5, 2022

Your unit rental payment can come in the form of a check, credit card, debit card, or cash. You can also sign up for autopay. If you are a Canadian customer, please contact your facility manager regarding debit card processing.

How much notice do I have to give to move out?

Manhattan Mini Storage | Feb 5, 2022
Manhattan Mini Storage | Feb 5, 2022

You will need to provide notice before the month you plan to move out. For example, if you are planning to move out in January, notice should be turned in by December 31st.

DO YOU CHARGE A DEPOSIT OR ADDITIONAL FEES?

Manhattan Mini Storage | Feb 5, 2022
Manhattan Mini Storage | Feb 5, 2022

We do not charge a deposit. When you rent a unit with us, there is a small, one-time administration fee. We also require you to purchase Value Coverage for your unit or provide a home owner's or renter's policy that covers self storage units.

How do you apply for a charity unit?

Manhattan Mini Storage | Feb 5, 2022
Manhattan Mini Storage | Feb 5, 2022

Please go to the Store it Forward page on our website and click the "Request a Storage Unit" button. Due to the high volume of requests received, we cannot consider requests that come to us from outside the application process.

How much does it cost for self storage?

Manhattan Mini Storage | Feb 5, 2022
Manhattan Mini Storage | Feb 5, 2022

We have a range of prices based on your location, unit size, and property amenities. To get the best rate, rent a unit online for exclusive online discounts.

Is their a minimum stay required?

Manhattan Mini Storage | Feb 5, 2022
Manhattan Mini Storage | Feb 5, 2022

We do not impose a minimum length of stay; all of our leases are month-to-month.

Do you match competitor pricing?

Manhattan Mini Storage | Feb 5, 2022
Manhattan Mini Storage | Feb 5, 2022

We do not offer price matching with competitors, but we strive to keep our pricing at or below market value. Rent online for discounts like one free month on select units.

How do I get a discount for my storage unit?

Manhattan Mini Storage | Feb 5, 2022
Manhattan Mini Storage | Feb 5, 2022

We offer a discount on select storage units when renting online.

Do you have a charity discount?

Manhattan Mini Storage | Feb 5, 2022
Manhattan Mini Storage | Feb 5, 2022

We are happy to provide donated storage space to a variety of charities in the communities we call home. We are especially eager to partner with charities that help children and families and are willing to be engaged partners with us! To see if you qualify, go to our Store it Forward page and submit an application. Applications are processed based on a number of factors, and it generally takes about two weeks to receive a final response.

How does the free month of storage discount work?

Manhattan Mini Storage | Feb 5, 2022
Manhattan Mini Storage | Feb 5, 2022

We offer a free month discount on select units, which are clearly marked on the website. If you select one of these units and move in on the 1st you will receive that month for free. If you move in anytime after the 1st day of the month, we will prorate your rent for the partial month and the next month's rent is free! If you have any questions at all about your charges, please contact your facility manager.

What is a premium location?

Manhattan Mini Storage | Feb 5, 2022
Manhattan Mini Storage | Feb 5, 2022

There are multiple factors that go into determining whether a unit is premium, such as climate control or proximity to the entrance or elevators. Ask your facility manager for details; they'll be happy to walk you through your options to help you find the right storage solution for you.

What's the minimum lease term?

Manhattan Mini Storage | Feb 5, 2022
Manhattan Mini Storage | Feb 5, 2022

All of our leases are month-to-month, renewing at the first of the month.

WHAT SETS US APART FROM THE COMPETITION?

Manhattan Mini Storage | Feb 5, 2022
Manhattan Mini Storage | Feb 5, 2022

Our facilities are clean and well lit throughout. We offer 24/7 customer service, we never charge a deposit, and we support national and local charities through our Store if Forward initiative. We're also a privately owned business with family values. We strive to offer modern storage amenities, top-notch customer service, and a no-hassle rental process.

Can I live in a storage unit?

Manhattan Mini Storage | Feb 5, 2022
Manhattan Mini Storage | Feb 5, 2022

No, you are not allowed to live in a storage unit. As tempting as it may seem for the rates that storage units go for, it's unsafe (and illegal).

Can I book short-term Storage?

Manhattan Mini Storage | Feb 5, 2022
Manhattan Mini Storage | Feb 5, 2022

Yes. All of our leases are month-to-month, renewing at the first of the month.

How do I leave a review?

Manhattan Mini Storage | Feb 5, 2022
Manhattan Mini Storage | Feb 5, 2022

We encourage customers to leave a review on Google or Yelp. We always appreciate our customers' honest feedback.

Are there any restrictions on what I can Store?

Manhattan Mini Storage | Feb 5, 2022
Manhattan Mini Storage | Feb 5, 2022

We don't allow perishable items such as food, things that produce a noxious smell, anything flammable, or explosives. For a complete list of what is or is not allowed in storage, please see parts #9 and #13 of the lease. If you have any questions about specific items, please contact your facility manager.

do you require insurance?

Manhattan Mini Storage | Feb 5, 2022
Manhattan Mini Storage | Feb 5, 2022

We require all customers to have proof of insurance or opt-in to our Value Coverage option. While not an insurance policy, our Value Coverage option is the most convenient way to satisfy this provision. We will give you Value Coverage free for your month of move-in. Please contact your facility manager to learn more.

How much does value coverage cost?

Manhattan Mini Storage | Feb 5, 2022
Manhattan Mini Storage | Feb 5, 2022

We offer a variety of Value Coverage packages based on the amount of coverage you need. We never charge a deductible, and our Value Coverage is free for your move-in month.

How do I apply for a donation or corporate sponsorship?

Manhattan Mini Storage | Feb 5, 2022
Manhattan Mini Storage | Feb 5, 2022

We provide donated storage space or sponsorships to a variety of charities around the world. Submit an application on our Store it Forward page to see if your registered charity qualifies.

What if water gets in my unit?

Manhattan Mini Storage | Feb 5, 2022
Manhattan Mini Storage | Feb 5, 2022

If there is water in your unit, please contact your facility manager as soon as possible.

can I change my storage unit size later?

Manhattan Mini Storage | Feb 5, 2022
Manhattan Mini Storage | Feb 5, 2022

We're happy to help you select a different unit should you find that your needs have changed. Just come to the facility during office hours.

can I rent storage online without going in person?

Manhattan Mini Storage | Feb 5, 2022
Manhattan Mini Storage | Feb 5, 2022

You will save time and money by renting online, but we do need you to stop by the facility office to check in on moving day. If you've completed the online rental process and submitted payment, just provide a copy of your ID and sign the lease.

Can I rent self storage for a another person?

Manhattan Mini Storage | Feb 5, 2022
Manhattan Mini Storage | Feb 5, 2022

No, you can't rent a storage unit for another person. The person who is renting the storage unit must show up to sign the lease.

do I need a credit card to reserve a unit?

Manhattan Mini Storage | Feb 5, 2022
Manhattan Mini Storage | Feb 5, 2022

You don't need a credit card. You can reserve a storage unit online today and pay in-store when you check in on move-in day.

WHAT IS THE CANCELLATION POLICY?

Manhattan Mini Storage | Feb 5, 2022
Manhattan Mini Storage | Feb 5, 2022

Please contact your facility manager to cancel a unit or notify us of move-out.

Can I save time reserving online?

Manhattan Mini Storage | Feb 5, 2022
Manhattan Mini Storage | Feb 5, 2022

You'll save time on moving day by reserving online today. Just be sure to stop by the office for a quick check in on move-in day.

How do I rent a storage unit?

Manhattan Mini Storage | Feb 5, 2022
Manhattan Mini Storage | Feb 5, 2022

You can rent a storage unit on our website, in-person during the facility's office hours, or by calling us 24/7. To rent online, you can search by city or zip code to find a facility near you. Select the unit based on the size and features you need (use our handy Self Storage Calculator if you're not sure what size you're looking for), and then follow the prompts to check out. If you call or stop by, our storage experts will be happy to help you navigate the rental process. Whichever way you prefer to rent, just pop into the facility office on move-in day to sign your lease and provide a valid photo ID.

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