DOCS Urgent Care - North Haven

Hannah Jacob

If I were to rate this business based on the medical care, I’d give it a one star but the office staff- ladies at the front desk and aides- were so sweet and kind. They were personable and helpful. The nurse practitioner that I saw, however, was rude and disrespectful. I was in a lot of pain and she discounted me in every way. This woman interrupted me when I was speaking and I vowed to never step foot in this place again. She also questioned my symptoms and she acted as if I was lying just so I could get medication (which would have just been a short round of antibiotics). The worst bedside manner I’ve seen.

Jenna Eidness

I came in and there was only one person ahead of me. I waited awhile and then got let into a room. Where the doctor stood outside the room talking with a colleague on non-work related material for 10 minutes. When the doctor came in I got lectured on how qtips caused my strep throat and how they cause cancer. The actual examination wasn't thorough and I felt like I wasn't listened too. When I left their computer system was down so they will have to send my bill which will be an additional charge. There was an issue with my prescription so I called later and they said I wasn't seen there and gave me the run around. Needless to say I would not go there ever!And as a nurse I'm appalled at how this was handled.

Farod Muhammad

Dr. Nay should not be practicing medicine! Refused me service and called the police on me for literally only wanting to get a strep test done and not a covid test. I am an AA middle aged Male and she called the police on me for getting nasty with me and telling me she will not see me for not wanting a covid test done. What a shame and disgrace to the medical professionals!! She needs to be removed!

Lauren D'Onofrio

I went today for a COVID test, because my at home test came back positive and I wanted a second opinion because at home tests are sometimes inaccurate. The woman at the front desk REFUSED to service me because “at home tests are 100% accurate”. Which is false, because I’ve had multiple instances where the at home test was positive and the PCR/rapid was negative. I didn’t think it was possible to refuse someone a service, but safe to say I will not be coming here again!