Phoenix Counseling Center

Category: Mental health clinic in Gastonia, North Carolina

Address: 2505 Gaston Memorial Dr, Gastonia, NC 28054, USA

Phone: +17048426359

Opening hours

Sunday: Open 24 hours

Monday: Open 24 hours

Tuesday: Open 24 hours

Wednesday: Open 24 hours

Thursday: Open 24 hours

Friday: Open 24 hours

Saturday: Open 24 hours

Reviews

Carolina_Jasmine

May 17, 2022

Whatever you do, don't call the mobile crisis for a loved one. They send out police instead. This is not helpful. Actually does more damage to your Loved ones. Reach out to NAMI either in Mecklenburg or forest city for real help. They will help you in a crisis.

Brandon Burgess

Oct 31, 2021

Love this place!!! Places like this are essential to making certain life changes. I owe a lot to Phoenix counciling and will be an advocate for life.

Jessica Williams

Aug 18, 2021

The only reason I gave a 3 and not a 1 is because of Carl, Mary Lynne, Meredith, Nichelle, and Deborah. The above mentioned folks are by far amazing human beings and great employees. The other front desk staff at the 7 day program are extremely rude and disrespectful to the patients. One in particular treats you like a prisoner instead of an individual seeking help for themself. Cassandra is by far the most hateful burnt out employee I’ve ever met. She is down right mean and needs to be retrained on how to treat people with dignity and respect. Most patients are coming in at the lowest points in their lives. We don’t need to be reminded of the things we have done wrong or treated like trash because we already feel that way. A smile and some positive words would go go a long way when we are beginning our new journey to recovery. My last 3 days there was not 1 single group meeting. They rely on celebrate recovery, AA, and NA to come in and run groups on the weekend nights (and they’re amazing!), but no groups during the weekdays when they have more staff in the building. I understand being short staffed but when you have patients in detox facility for 7 days that are trying to better their lives, we need stimulation and we need to learn tools to help us with our recovery. This is a crucial time for someone trying to escape addiction to learn how to better themselves and how to recover. Long story short: if you want to improve your program, please fire Cassandra and start having groups daily.

ALEX VAZQUEZ

Jun 23, 2021

Phoenix Counseling has the best of the best counselors. Rhonda, Molly, Angel, Tonya and so on. They have helped me strengthened my goals and those of others. I recommend those who are in need of help seek the help here at Phoenix and talk to some one. They are nothing but love, joy and happiness. Love all you do and may god continue to bless all of you do and you’re hard work on you’re continuance to change people’s lives.

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Questions & Answers

Can i go in today for detoxing

Kelly “Kellz” Queen | Oct 3, 2018
Nicole Bailey | Oct 2, 2021

yes

Is there a certain time you have to be at phoenix for detox or can you go in at any time and can you go in on weekends?

Redneck dippers | Oct 3, 2019
Rachel Lewis | Oct 2, 2020

When I was looking into it a while back for detox on the back side of the building, you have to be there at 7am sharp on Monday morning with everything you need (clothes, toiletries, etc.), if they have a bed available and you’re eligible, they admit you right then. If there are no open beds, you have to try again the following Monday. The process could be different now as this was a few years ago and though I’m pretty sure the detox in the back is for Phoenix, I’m not 100% certain. I believe it is though, as it’s just a 7 day detox you have to do as a first step before Phoenix will admit you into their program(s)

Can you smoke cigarettes?

Tim Shires | Oct 3, 2018
OVHAKI | Oct 3, 2018

no

Are they open on weekends for an emergency situation? Have someone that is very depressed and doesn't know what to do?

Sugar | Oct 3, 2018
Annette Dade | Oct 3, 2018

Yes! 2505 Court Drive in the wear of the building. You will find help any time of tube day.

Four day detox available? Does this include a private room?

Regina Southers | Oct 3, 2018
sherrie pittman | Oct 3, 2018

No they do not have private rooms and the facility is NASTY

Do you have adolescent inpatient services

Jody Thibault | Oct 3, 2018
OVHAKI | Oct 3, 2018

yes they do but outpatient and if the adolescnet doesnt do what they are supposed to they rec. inpatient

Do you have a direct number just to inpatient department for when the outpatient department is closed?

Devotion Church | Oct 3, 2018
Christian Farmer | Oct 3, 2019

I wish they would answer some of these

What days and hours are your groups meetings for DUI classes ?

Cathy Deal | Oct 3, 2017
Annette Dade | Oct 3, 2017

We have day and night classes. Assessment determine the number of days per week you attend.

What time does the office open.

Kwu Atif | Oct 3, 2017
Annette Dade | Oct 3, 2017

8 am Monday - Friday. Closed on Holidays

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