UPS Customer Center

Category: Shipping and mailing service in Florence, South Carolina

Address: 148 Aberdeen Dr, Florence, SC 29501, USA

Phone: +18887425877

Opening hours

Sunday: Closed

Monday: 9AM–12PM

Tuesday: 9AM–12PM

Wednesday: 9AM–12PM

Thursday: 9AM–12PM

Friday: 9AM–12PM

Saturday: Closed

Reviews

Henry Miles, Jr.

Sep 26, 2022

I signed for my package online with the instructions to leave at the side door. The drivers undoubtedly need to have their hand held through the process since they were "unable to deliver the package". There's no big dogs in the neighborhood, no bad weather. Maybe you shouldn't pay nearly $20/hour to people who can't follow basic instructions.

Brandon Poston

Jul 2, 2022

Driver claimed to be at my address and deliver a package, driver never came, no one can tell me how to receive the package by date promised, worst Communication, worst drivers, absolutely worst everything, but what do you expect for a company ran by a Union, I hope your company closes their doors!!!!

Shirlee Fleming

May 26, 2022

Rude people& twice in a row I was told the wrong time and didn’t receive my package but it’s my fault…

John Spears

Mar 17, 2022

Not too happy today. Watched truck come within a mile or two from my house on tracking. Truck then left town and went to another town and proceed back to hub in Florence. Tracking still says will be delivered today.

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Questions & Answers

Can my wife or son come pick my package up???

Karl Huneycutt | Oct 3, 2019
Dragon SC | Oct 3, 2019

With proper I D they should have no problem.

Are you open on Saturdays

Silvia Mitchell | Oct 3, 2017
Illianna Drumheller | Oct 2, 2020

No.

Never got my package it say it was delivered nut not my house can u see where they delivered it to

Johnathan Caulder | Apr 5, 2022
UPS Customer Center | Apr 5, 2022

Please contact us with your information via a Private Message or Direct Message on one of our social channels: Facebook, Instagram or Twitter @UPS.

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I need my package that the vendor promised on 11-30-21. I have tracked to Florence. Can i pick it up from there?

clifford baxley | Dec 6, 2021
UPS Customer Center | Dec 6, 2021

Thank you for reaching out. For further assistance from UPS, please contact us with your information via a Private Message or Direct Message on one of our social channels: Facebook @UPS or Twitter @UPS.

I need to ship a firearm back to Browning Arms--they have sent me a ups shipping label what do I do next

A Google User | Oct 2, 2021
UPS Customer Center | Oct 2, 2021

Hello, if you need further assistance from UPS, please contact us with your information via a Private Message or Direct Message on one of our social channels: Facebook @UPS or Twitter @UPSHelp.

how do i return package, not accept

Lori kaye | Oct 3, 2019
Andrew T Jones Sr. | Oct 3, 2019

As long as it is not opened it can be returned to UPS as refused.

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WHAT IS A NUMBER TO CONTACT SOMEONE AT THIS LOCATION?

Katherine Holmes | Oct 3, 2019
James Godwin | Oct 3, 2019

I don't know. I've switched to using the Post Office since I found out their rates are lower.

Can I pickup packages after 6pm.

cc mookie | Oct 3, 2019
Luther McMillan | Oct 3, 2019

Yes up to 8:00

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Do they have a direct number instead of the call center number

Devyn Cotten | Oct 3, 2019
Karen Crowley | Oct 3, 2019

This is very frustrating!!! Sometimes you simply need to speak with a local person.

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When will my package be delivered today

Rovenia Rouse | Oct 3, 2019
Robert Bacote | Oct 3, 2019

Did you request a Next Day Air Saturday delivery

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