La Quinta Inn & Suites by Wyndham Dallas - Addison Galleria

A Sadiq

Stayed there for almost a week with my family, the customer service and the room service was amazing. Also the breakfast was delicious with so many options including kids. Really good place for family with kids. Also I shouldn't forget about the swimming pool and the fitness center that was part of our fun activities during the stay.

Christie

Why was it excellent? The friendly staff and exceptional cleanliness! Honestly the hotel was a tad on the run-down side - the building a little beat up and needing repair, lobby furniture worn, hallways dark, carpet dingy - but the decor was nice and the entire hotel was amazingly clean. The bed was very comfy. The bottom of my tub was cracked and torn up, but I just put a hand towel over it when I showered (to protect my feet) and it was no big deal. Shout out to the young woman working the breakfast bar - she was always working and moving, checking the food and keeping everything refilled and wiping down the counters and tables often. I was very impressed. Also the counter staff was very helpful and friendly and they seemed to work well together, helping each other out. I wish I could remember their names so they can receive a personal commendation from Wyndham.

Jazmine A

My stay here was superb ! Great room for a great price. Super clean and spacious room. Comfortable bed. The only negative was noisy kids at early morning hours. My surrounding area was very clean and have great restaurants. Definitely would be coming back again when in Dallas.

Chandler Boduch

I didn’t want to write a review so I gave the management a chance to remedy the situation, and got no response. So I’m gonna let everyone know about my experience instead. When we checked in the guy working the counter was literally making fun of a tenant who was asking where the elevators were. Extremely rude. And proceeded to make fun of him towards us. Within the first 5 minutes of checking into our room. I tried to plug in my phone charger in the socket underneath the lamp cord. I was electrocuted because the lamp cord was so worn out that the conductors were coming out of the sleeve and touched me. My phone charger no longer works because of it as well. The cleaning crew did not clean our room or refresh our towels a single time during our stay. I went to the front desk and they told me this was because I didn’t request a cleaning. I would understand that, but I saw the cleaning ladies try to go into rooms and were “shooed away” by the tenants who did not want them in their rooms. So obviously they didn’t request services and were still getting their rooms cleaned. I was also not made aware of this by any of the workers that those services were “request only”. The overall cleanliness of our room was very poor. The sink was clogged, and there was a very gross black residue all over the mirrors which resembled mold. I’m hoping it wasn’t. But definitely needs to be addressed. Another minor but annoying complaint I have is the lids to the coffee cups don’t fit the cups at all. I spilled coffee all over my jacket because of it. Seems like it would be a simple fix to get the correct cups or lids. But if I was a business man and spilled coffee on my nice suit before a meeting, I would be livid. Will never stay there again and I hope this review helps with anyone who is planning on staying there.