Cartier

Benjamin Yim

My wife and I thought our experience were superb here. Will be back.

Alyssa Bunn

Our appointment with Brian was a wonderful experience. He was professional, attentive, and incredibly thoughtful. We appreciated that our visit was unhurried and truly personal. We even received some wonderful marriage advice. Thank you, Brian!

S C

My boyfriend and I came to pick our engagement ring. We were greeted by Michael, who told us engagement ring viewings were by appt only. He told us we could wait, but said he couldn’t give us an actual wait time and they were busy. After telling us we could wait, I clearly said that would be fine, but his attitude indicated that things were not fine, and that he would like us to leave. His attitude was unprofessional and left us feeling like he wanted us to leave or wait indefinitely. We were serious about getting a ring there today, but we may look elsewhere now. I feel like his training was inadequate to represent the brand, and perhaps he should not work in customer service until he is trained correctly. We considered buying here because the reputation for customer service and my previous experiences with them. I now have no expectations because of Michael. He has ruined my day and my impression of Cartier.

niladri mukherjee

My wife bought her first Cartier and we're thrilled. The lady was super helpful and the customer service was top notch.