Walgreens Healthcare Clinic

James Allen

Went after a positive covid test running a 102.7 degree fever. Requested Paxlovid by name, stating that I am T2D and my wife is immunocompromised due to cancer. NP wrote "Reason for Visit: Cough" - I don't have a cough, at all. I have covid, with positive covid symptoms. I paid the absurd out-of-pocket $111 for the visit, and was flat out denied medication for my sickness. I am now on day 4 of 101+ degree fevers. If I had gone to a telehealth website, I could have gotten the medication I needed for $49.99. Do better Walgreens. This is not okay.

Michelle

Let me start by saying that if the rating were based simply on my experience in the clinic, I would have given 5 stars. The practitioner was lovely and I was in and out quickly. My issues are with Piedmont Healthcare and the billing process. Before going in for my shingles shot, I went on GoodRX and found that most of the pharmacies in the area had a coupon for the shot..around $155-$165. Kroger, Publix, CVS etc. Walgreens was $165 but since it was convenient to me, that is where I went. The Walgreens clinic web page shows the Shingrix shot at $181. I presented my coupon when I signed into the clinic. I was told insurance would be billed and they would see if it would pay. I told them I didn't think it would, but to go ahead and file it and we would see. I wasn't ever told that to use the coupon, I had to have my shot at the pharmacy..not the clinic..which is located inside of Walgreens. 7 weeks later I received a bill for $603 which is the amount they billed my insurance and that insurance rejected. When I called Piedmont billing, I was told that $603 was just what they billed insurance and they would adjust it down to $181. I asked about using my coupon..which was the reason I went to Walgreens in the first place, and was told very arrogantly that I'd already received a 70% discount and that was all they would do. Well just because they gouged the insurance company and charged 4 times the going rate, doesn't mean I received at 70% discount. I did NOT receive a discount..they clearly show the price on their website at $181. Anyway, the Shingrix vaccine requires two shots taken 2-6 months apart. I guess they would've charged my insurance company over $1200 for both. I believe Piedmont Healthcare is what is wrong with our healthcare system..it's why our healthcare cost so much, and why insurance is so expensive.

Efrain Torres

Tiffany Richey is very good and great service, very professional and quick. Thanks Tiffany!!!!

Debbie T

WOW! I am SUPER impressed with my visit. Very thorough. Very nice. Listened and explained well and really cared. I would go back to this Minute Clinic in a heart beat and I'm pretty picky! I wouldn't hesitate to go back at all.