Atlanta VA Medical Center

Category: Medical Center in Decatur, Georgia

Address: 1670 Clairmont Rd, Decatur, GA 30033, USA

Phone: +14043216111

Opening hours

Sunday: Open 24 hours

Monday: Open 24 hours

Tuesday: Open 24 hours

Wednesday: Open 24 hours

Thursday: Open 24 hours

Friday: Open 24 hours

Saturday: Open 24 hours

Reviews

omar lawrence

Sep 30, 2022

I've been calling for the past five days stay on hold for two plus hours only to have someone answer the phone just to hang up, I never know it's this hard just to get my non-narcotic medication. Thankfully my doctor could send it to me. because if it's up to this va pharmacy I'll probably have a stroke already, the lock of care given is none, maybe if I used no va service I'll always have better care.

Fredy Hunt

Sep 22, 2022

Would NEVER get care from the VA. Requested Community Care exclusively. Mr. George Haizlip is a good resource in the Patient Experience Office on the third floor of the main VA hospital.

INFINITExREBEL

Sep 20, 2022

Sorry

Shane Ricken

Sep 18, 2022

They were nice to me. You just have to understand normal protocol and government protocol. Once you see a Dr they are good.

Thanks! Your review is awaiting moderation.

Questions & Answers

What is the average time one should spent in the er?? I came in at 230pm with severe stomach pains and here it is 1200 and i still dont even know whats wrong with me!!! This is beyond ridiculous....gotta find a new va hospital...

Sekai Williams | Oct 3, 2018
New Life | Oct 3, 2018

I been here 12 hours for chest pain. Still haven't gotten called to back. Lady at check in say she can't even tell me if I'm still on list. Have to wait till nurse come back up front and ask her. That's funny cause earlier lady looked it up on computer. The same computer the lady sitting in front of that's telling me I have to wait for nurse to return upfront.

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When is somebody going to do their job and enroll me in the system down here? 100% P&T' running out of meds and cant be seen. I keep getting the same response when I call for status...they will send a message to someone and I will be called. Nope!

Gary Romig | Oct 2, 2020
Anthony West | Oct 2, 2020

You need to goto the Atlanta VA yourself to enroll. There aren't enough workers to enroll you on the phone.

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Leslie wiggins was in charge of this hospital and it became the worse rate VA in the country, Why would they promote someone to head of the VA VISN if they make things worse?

mark faban | Oct 3, 2019
Needa | Oct 3, 2019

Umph.

Do you have a case manager for homeless veterans

Robert Koehler | Oct 2, 2020
Anthony West | Oct 2, 2020

The VA has a front door program for Veterans who need immediate help and assistance to get from and keep form being homeless. You need to goto the main VA on Clairmony Road and go-to the Regional Office to assist you as well.

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I have been on the phone for two hours waiting to talk to someone about a bill that I had to pay because your organization did not pay the bill on time and they were sending me to collections. Why call when the phone stays on DO NOT DISTURB..

Diane Littleton | Oct 3, 2019
Christopher Galloway | Oct 3, 2019

You gotta go down there, in person. Go to the fee basis department. Depending on your status they will pay it but on their time, not yours. You have to ask the billers for more time, etc...Just go to Decatur

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Can I have my son with me while I get treated?

GLS | Oct 3, 2019
Jerome Thrash | Oct 3, 2019

Hi Greg, yes your son can wait in the waiting room areas. It also, depends on what type of appointment your having and how your doctor feels about that. Sometimes, they do mine if you have someone supporting you in the room and others just won't allow it. I would suggest that you contact your nurse and ask questions about that then you'll know what to expect! Good luck with your appointment and my God continue to bless you with the love and support of your son!👍

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I'm not in need of medical services....would like to come and visit some Vets in need of some company and conversation. Is this allowed and are you set up for such visits?

Ed Lee | Oct 2, 2020
Anthony West | Oct 2, 2020

You can visit the Veterans at the main hospital. You need to got to volunteer services to find out where is the most need for lonely veterans. The problem with many of the answers here is that people don't read the handbooks. The VA has online and physical handbooks that state all the rules of the VA, there is no need for confusion or misinformation. 1. Look for and answer to your question a the VA website. 2. If that doesn't work go to Volunteer services. 3. Follow their procedures and live your dream. I hope this answer helps you in your goal.

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Why does it take well over 15 minutes to be on hold to get the operator???

Toni Vernon | Oct 2, 2020
Needa | Oct 2, 2020

Its easier to go there

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Do u attend to non citizens jst visiting America??

Hellen Ogonyo | Oct 3, 2019
David Brown | Oct 3, 2019

This medical facility is designated for treating people who served in the US Military. It specializes in the types of medical issues that are usually uncommon to the larger population. If you have an emergency: dial 911 from a phone and an ambulance will take you to the best hospital for treating you.

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What time does the pharmacy close??

CeeJay Castlin | Oct 3, 2019
Candace Williams | Oct 3, 2019

930pm

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what are the visiting hours ?

Horizon at Norcross | Sep 11, 2022
Thess M. | Sep 11, 2022

The VA is open 24 a day by having an emergency room. If you have an emergency call the cilvians first you know 911. But you can use our place for regular appointments and what not, during the day at different times. Just be sure to have you ids and dd 214 if you're just starting out.

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Is there a shuttle from 3065 Briarcliff Rd to the medical center?

bill1948100 | Oct 2, 2021
AN UNLIMITED LIFE | Oct 2, 2021

They don't seem to be running them at this time.

How long should a veteran be placed on hold waiting for a department to answer the phone

john murphy | Oct 2, 2021
Lost Pr3acher | Oct 2, 2021

I was on hold for 48, 32, and 18 minutes respectively today simply trying to get in touch with dental, only to get a VZW message that stated the number was disconnected.

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Is there valet parking for the audiology department?

Irene Milner | Oct 2, 2020
Needa | Oct 2, 2020

Yes, valet parking and several parking decks. Get there early though.

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Where should you park thats closest to hearing testing?

One80 Health Coach Personal Training | Oct 2, 2020
Andrew Revis | Oct 2, 2020

Park in the large deck behind the hospital or use the valet service at the front of the hospital if the line isnt too long. Parking is difficult so don't worry about finding a close spot, just find any spot you can.

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What is covered by the VA if one goes to a local NON VA ER

debi lovett | Oct 2, 2020
R Wade | Oct 2, 2020

This is a slightly different topic answer but one you may find useful in the future. Aside from just the ER, as a veteran with VA benefits there are number of urgent care facilities that you can go to and all you have to do is show your VA card and the VA will take care of the billing. One of the best things you can do is contact a patient advocate at the VA and they can give you a list urgent care facilities in the area (and there are a number of them) who will accept your VA card and not charge you.

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When is the hearing aid clinic. Is fridays morning at 8:00 am?

A Google User | Oct 2, 2020
Michael Bass | Oct 2, 2020

Not sure. Call the advice line

What are the hours of business for the Welcome Center, and the best time with less wait?

Lorenzo Martin | Oct 2, 2020
Deshoun Butler | Oct 2, 2020

7am-4pm. There is always a wait due to parking issues currently.

I need to see a ears doctor do they have one

clement augustus | Oct 2, 2020
Michael Bass | Oct 2, 2020

Yep

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How do i find out if someone has been admitted in the hospital?

Jacqueline Griffin | Oct 3, 2019
Jim Etheridge | Oct 3, 2019

My answer to that would be call hospital and ask for admissions. Usually they only give information like that to family.

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Building more parking decks/parking spaces will not enable the Atlanta VA Hospital to serve more veterans. If Tri-Care works for Active Duty personnel/dependents; why not offer it to Veterans?

JUNK MAIL | Oct 3, 2019
Patricia Schieppe | Oct 3, 2019

Veterans who retired after 20+ years do have Tricare which changes to Tricare for Life when Medicare starts.

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Who do I talk to about not receiving disability payments since February

Vernon Jones | Oct 3, 2019
Shan | Oct 3, 2019

The regional office up on the hill. I suggest the DAV or a rep from whatever war era u are.

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Is the parking deck on north Decatur finished?

gregory allen | Oct 3, 2019
Anthony West | Oct 3, 2019

No. It is going to be 5-10 more months.

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what time do visiting hours start

Judith Albright | Oct 3, 2019
Anthony West | Oct 3, 2019

You have to call the information line at your local VA hospital. Also, the information that you seek maybe on the website for the VA.

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Where is loading dock B

allen tootle | Oct 3, 2019
Anthony West | Oct 3, 2019

You need to call the VA maintenance unit to find that information out.

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I have a very bad ingrown toenail and I am also a diabetic. Toe is very infected. Who can I see immediately for help?

Betty Jennings | Oct 3, 2019
Anthony West | Oct 3, 2019

You need to call 911 or go-to your nearest Emergency Room. I know this isn't the answer you want to hear, but you said your foot was infected and your a diabetic. I wish you the best of luck, but if I were you I would go to my closest hospital for prompt assistance in this matter.

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Why does the VA hospital say the hours are 24/7. Only the emergency room is open 24 hours a day 7 days a week. I don't think they are every close.

Anthony West | Oct 3, 2019
Anthony West | Oct 3, 2019

Only the Emergency Room is open 24 hours. The Mental Ward is open 24 hours. The part of the hospital that has beds is open 24 hours. All other departments of the hospital are closed. Hours of all non- life threatening conditions are Monday- Friday 8:00 am -4:00 pm. The most perfect answer ever given on the matter. Amen

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Which parking deck do we park in to see the GI Liver Dr?

Mickie Deese | Oct 3, 2019
Kimbrelly Turner | Oct 3, 2019

Where is Arcadia?

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Is anyone having any issues moving forward receiving IVF services with this VA? I have getting my consult canceled for a couple of months do to contracting issues. But yet other states like the New York does not have a problem.

Patricia Edouard | Oct 3, 2019
Tedd A Weiser | Oct 3, 2019

The Atlanta VA just switched from CHOICE to Non VA Community Care, NVCC. They are experiencing some growing pains and backlog from being understaffed, which is being addressed aggressively. Request your consult be resubmitted by your primary care provider (PCP). The PCP will submit the consult to the appropriate specialty care clinic and it will likely, likely be sent to NVCC for scheduling in the community. Be prepared to identify a provider who will accept VA payment, the day of the week that is best for your appt., and morning or afternoon appt. time. This will help expedite your consult. If the provider accepted choice program, most often they will accept NVCC.

Is there a VA shuttle that goes to they Greyhound station

Robert Lingerfelt | Oct 3, 2018
William Williams | Oct 3, 2018

From the decatur station you can ride Marta to the Greyhound station near the Westin Peachtree Plaza hotel.

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My daughter was medically discharged from ft Leonard, she had a concussion during PT. She is out of her meds. Can she go to the VA to get a refill. Kennesaw is still waiting on her medical records. Her headaches are really bad.

natasha nicholas | Oct 3, 2018
debbie reagan | Oct 3, 2018

sorry she was injured and had to be discharged! If she is not registered with the VA, she needs to do that first. Bring DD-214 and photo ID during business hrs to first floor Registration. If her meds are not on the system at the VA pharmacy, then she can go to the VA emergency room to be seen and given a new script.

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Va parmacy hours

Jimmy Livingston | Oct 3, 2018
Vendola Lawrence | Oct 3, 2018

Now until approx. 9p.

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My son, 19 year medically discharged from army, may have painkiller addiction. John smith is my real name. Thank you.

John Smith | Oct 3, 2018
debbie reagan | Oct 3, 2018

Has he been treated this week at the VA? He needs to being his DD Form 214 to the registration office (1st floor) to get in the VA hospital system. He can be seen without an appt in the ER. The mental health dept at the Atlanta VA is great. I am praying you can help him access the help he needs.

Are there any openings for a retired naval officer

George Patton | Oct 3, 2017
Tony Waldroup | Oct 3, 2017

All you have to do is go to the main office on the hill and they will talk to you there always a opening up there for someone

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Where do u sign up for services

Woo Kim | Oct 3, 2017
Debi Schoenrock | Oct 3, 2017

You can also sign up on line....

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Which Va medical center closing

Diane Cole | Sep 2, 2022
Trudy Morgan | Sep 4, 2022

None that I know of.

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Can you sue the VA for not doing there job?

Robert Cummings | Sep 2, 2022
David Clark | Sep 2, 2022

I'm not a lawyer. But one can sue for malpractice (clear evidence of negligence or intentional variations from established protocols must be proven). One can sue on the grounds of abuse, but again, that has to be proven. VA, overall provides amazing first class medical care. VA is under staffed, and employees are stretched thin. Like most government agencies, VA is underfunded. So, in conclusion, "doing one's job" has to be defined and taken on an individual case by case basis. Can you sue? Yes. Will suing correct the past? Possibly. Will suing benefit you financially? Probably not.

How can i file complain on a VA Doctor

Robert Cummings | Sep 2, 2022
Trudy Morgan | Sep 2, 2022

I recently did so using a veterans advocate.

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What is the fax number here at this Decatur location? It takes an hour to get someone on the phone. Seems like the fax should be listed on referral forms instead. Doctor's offices need to be able to send visit notes to the referring doctor.

Jennifer Parson | Jul 4, 2022
Tony Pickney Jr. | Jul 4, 2022

You need to get in contact with your VA Primary care physician and get that information to them

Do they have any doctor en spanish

A Google User | Apr 5, 2022
Jerry Campbell | Apr 5, 2022

Yes ma'am they sure do

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Can patients have vistors

Donna Sullivan | Apr 5, 2022
Shanay Mills | Apr 5, 2022

In the ER, one at time but if a patient is coherent and able to talk to the doctor then no one is allowed. On the medical floor, except COVID floors and the ICU's, that visitors are allowed but not for very long times.

Where to go substanceabuse

Raul Lopez | Dec 6, 2021
Shanay Mills | Dec 6, 2021

There is also Social Workers there in the Emergency room to help you also with information. They are there 24/7 to help you. There is detox program but what they will do is send you to the right place to get the help you need. Remember abuse is a journey but take that first step towards better living and health. Good luck and my prayers are with you.

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How to get transportation to VA hospital Decator Ga ?

John Manzo | Dec 6, 2021
Rex Best | Dec 6, 2021

Marta bus 19 alway late

Is the benifet office up the hill open yet

Bruce Wright | Oct 2, 2021
norman dewinters | Oct 2, 2021

No

What time does the pharmacy close?

Floyd Little | Oct 2, 2021
Cassandra McIver | Oct 2, 2021

7pm

I'm a vet. Right now i do not have health insurance. I'm in need of medical attention. Would they see me at the VA hospital?

will nelson | Oct 2, 2021
Brenda Jones | Oct 2, 2021

I don't know anything about Billing but You can always call them and see. They do have emergency rooms. I hope you get what you need.

Do they have an ambulance to pick up veterans who are without any transportation.

Freddrick Evans | Oct 2, 2021
robert smith | Oct 2, 2021

I had that the last time I was in the hospital in December but I was also taken to DeKalb Medical, they charge over like 1,000.00 I always ask to go to the VA. But have been told that they can't take me to the VA, they told me that you guys did not accept ambulances because there is no place for ambulances.

when will vets of korean war {88 yrs. old} be able to get vaccine for covid 19.

Gil & Marjorie Drake | Oct 2, 2021
L8G | Oct 2, 2021

Not sure when. Call National Call Center

a have an app 06-Oct-2020. Do i need a mask . Can my wife come with me.

James Wilson | Oct 2, 2021
Marie Saint-Fleur | Oct 2, 2021

You're wife may come. It required for everyone to wear a mask at all times.

Have to go to E.R. for infection AGAIN. Curious, if admitted into this VA hospital - can anyone tell me how the food is? Stupid question, I know. But I've been in multiple hospitals this past year & tempted to fill a backpack with some decent food.

Melissa Clack | Oct 2, 2020
Kelia Cash | Oct 2, 2020

go ahead and fill your backpack up

I need to find out where my husband's appointment is and can't get to the right person. Who do I call?

Carol Hutcheson | Oct 2, 2020
James Crawford | Oct 2, 2020

I wish you luck, call the nurse line after 4

Do the VA send out certified letter

Dennis Moorer | Oct 2, 2020
Jim Etheridge | Oct 2, 2020

Yes.Go to administration and have them do it.

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Why doesn't the phone ever work

D'Ante Carpenter | Oct 2, 2020
Needa | Oct 2, 2020

Feel free to stop by if phones arent working out for you.

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Are their and chiropractic doctors at the Atlanta va medical centers

Gregory Arnold | Oct 3, 2019
Shan | Oct 3, 2019

No

Do they have a dementia side at this hospital.. I'm asking for my dad that has early stage of dementia and I'm trying to transfer him here.. near me. Because he is West LA. VA

Gloria Ordaz | Oct 3, 2019
Nancy Hanson (Fancy) | Oct 2, 2020

Yes the 11th floor Bronze clinic. They specialize in geriatrics like my husband that is in the beginning stages of dementia. I am very pleased with the respect and care he receives there.

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Good Morning, is there a fee for parking for visiting an patient?

Elizabeth Nash | Oct 3, 2019
Max Unruh | Oct 3, 2019

No it's free...

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1. What hours and days is radiology available for walk-in xrays on order from VA primary care? 2. How does one make an appointment with any department if nobody answers their phone? 3. Why aren't these answers in a faq somewhere online?

Theophilus Nemo | Oct 3, 2019
Patricia Schieppe | Oct 3, 2019

Enroll in"My Healthy VA" which allows you to view your records, order prescription and make appointment among other things. The call in system only works if you have the time and patience to call repeatedly because you will get misdirected, disconnected, etc...

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Do they have a hospice type service

Georgiana Gray | Oct 3, 2019
Henry Winston | Oct 3, 2019

No long term here but they can make rearrangements

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who is the chief of oncology at va

Lois Petteys | Oct 3, 2019
Loida Morales | Oct 3, 2019

Maria Ribeiro

I need a ride to the hospital who do I call?

Dean Garrison | Oct 3, 2019
Linda Cockrell | Oct 3, 2019

Where are you leaving from?

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My father scheduled a procedure tomorrow and I cannot drive him and be there for him. No idea how to remedy this. What do people do that have no one? Makes me so sad.

Emmy Rousseau | Oct 3, 2019
David Brown | Oct 3, 2019

There are shuttles from the clinics around Atlanta. If you plan ahead you can sometimes get their volunteer drivers to stop directly at the veterans house. You can find more information about these services through your local VFW, American Legion or DAV. You can also call your father's case worker and ask them for assistance with transportation to identify what is available near you. You can also call the State (of Georgia) veterans affairs office for more information. You are not alone, and neither is your father. Thank you for taking care of our nation's hero.

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What’s the address to file for travel pay for VAMC Decatur,Ga?

Bruce Purnell | Oct 3, 2019
Needa | Oct 3, 2019

Walk in main entrance and pay area is right there. No apt needed

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I would like to know how to schedule an event at VA hosptial for veterans. Can you help?

Stanley Chapman | Oct 3, 2019
michael griffin | Oct 3, 2019

I'm not sure but you probably have to call the VA

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I am on a business trip and I'm afraid I may run out of meds. I am currently registered in the VA in Tampa, but I'll be in Atlanta for the next two weeks. What should I do?

quan taylor | Oct 3, 2019
Jerome Thrash | Oct 3, 2019

Hi Quan, I would call and send a message to your doctor to order your medicine for pickup at the Atlanta Va. Center. Then after assuring that has been done I'ld come early to the Atlanta Va. Pharmacy to ensure time to process that day so you can leave with them. Good luck on getting everything to work out in your favor. 👍Call the Atlanta Va. before going there to ensure that they received the order.

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off site parking?

Tom Whitworth | Oct 3, 2019
Shan | Oct 3, 2019

Yes. It's at a church that hs shuttle service to the VA. You can call or look online and it gives the name. However, you may be late to your appointment.

Where is physical therapy department? Where should we park?

Carol Roberson | Oct 3, 2019
Needa | Oct 3, 2019

Arrive early to park. Once inside, plenty of signage to get u were ur apt is

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What are cafeteria hours

Margaret Jones-Pass | Oct 3, 2019
Needa | Oct 3, 2019

I go there every morning at about 0645 to get coffee. My day ends at 4pm..and it is still open when i leave.

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How long should you be put on Hold before someone answers the phone. I have been on hold for 45 minutes and then they hang up.

Jack Murphy | Oct 3, 2019
Jerome Thrash | Oct 3, 2019

Hi Jack, I will only hold if I'm the one doing the calling. Never do I allow someone that called me to put me on hold. I will simply "hang up" if it's important, they'll call back.

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Can I get eye surgery for cataracts in Atlanta.

Unhappy Camper | Oct 3, 2019
Christopher Galloway | Oct 3, 2019

Yes depending on eligibility.

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My husband is a Veteran. Ever since he came back from his Deployments he has changed. He is highly dependent on beer and has a short temper. He will snap at me or our daughter over the simplest things.

Michelle Smith | Oct 3, 2019
Yotorri Wright | Oct 3, 2019

The VA would be the perfect place to take this. They would definitely put you in the right hands

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Do they provide transportation for veterans

Tracey Finn | Oct 3, 2019
Tedd A Weiser | Oct 3, 2019

Yes they do. However, most individual appointments require the primary care provider to make an entry in the patient's record starting that transportation is medically necessary if transportation is required from the home. The transportation request typically needs to be submitted 7 days prior to the appointment.

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Where do I go to get glasses

tre'lynn latrecia | Oct 3, 2019
Lloyd Rolle | Oct 3, 2019

You get glasses at optical shop main floor behind Prosthetics

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Do they test for hiv

Jerry Grandpierre | Oct 3, 2019
Katharine Wood | Oct 3, 2019

Yes, your primary care doctor has to order it

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What time do they open?

Alizzler | Oct 3, 2018
Henry Green | Oct 3, 2018

General business opens at 8 a.m. emergency room and Hospital is open 24 hours

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I have a T-tube in my Trachea, Are You equip to perform replacement Surgery for that ?

Ernest Andre Boykins | Oct 3, 2018
Frank Braxton | Oct 3, 2018

Or go straight to the emergency room as most providers are overwhelmed

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Can I get in house alcohol and substance abuse treatment and if so how do I start the process?

William Day | Oct 3, 2018
debbie reagan | Oct 3, 2018

There are in-house programs used by the VA at different locations.

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Is the pharmacy open on sunday

Willie Smith | Oct 3, 2018
joey carr | Oct 3, 2018

No

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I have an ear infection. Do I need an appt to be seen?

Jo Ann Jones | Oct 3, 2018
Ron Knightwalter | Oct 3, 2018

I agree with Mr.Belcher, you should definitely go be seen at the Emergency Room asap. The best time to go to the E.R. is 6am-12pm.

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How do the cna tranning work

jada Rainey | Oct 3, 2018
Whemohguy Jones | Oct 3, 2018

In not an employee just a veteran. You should contact the human resources at the Decatur va that's where you can start to get answers

What county is the medical center VA isin

Craig Buchanan | Oct 3, 2018
Donald Belcher (Popdon) | Oct 3, 2018

Dekalb county

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Do you have any inpatient substance abuse programs at the VA Medical Center in Atlanta, Georgia?

Alicia Alexander | Oct 3, 2018
debbie reagan | Oct 3, 2018

You can be treated as an inpatient at the hospital.

Do you have to go to the VA hospital for dialysis if you live more than 50 miles from it?

Wayne May | Oct 3, 2018
Donald Belcher (Popdon) | Oct 3, 2018

I'm not sure but I think you would be able to use someplace more local. Of course the VA would have to approve that. I hope it works out for ya.

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I have been diagnosed with Prostrate Cancer. Can this VA help?

Elihu Harris | Oct 3, 2018
Debi Schoenrock | Oct 3, 2018

Yes......

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What time does the pharmacy close?

LaKesha Stringer | Oct 3, 2018
Theodore Goldman | Oct 3, 2018

7pm

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What time do Human Resources open

Juliette Grier | Oct 3, 2018
Dorothy Hurt | Oct 3, 2018

Usually 8:00 am

How do i get a contact person to help me with assistance with the passing of my dad. A veteran

Deric Daniels | Oct 3, 2017
Debi Schoenrock | Oct 3, 2017

The funeral home should have contact numbers or any Veteran Groups can help to....

What's the average time to beseen in the er

A Google User | Oct 3, 2017
Sandra I. Serrano-Alicea | Oct 3, 2018

I've been to this ER and the fast track also, and it's always been "forever". The last time I went, I got there around 1:00pm, was seen around 11:00pm.

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When do veterans get their clothing allowance?

Levi Rogers | Oct 3, 2017
Victoria Snyder | Oct 3, 2018

What is the clothing allowance? Are all veterans able to get this?

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What is the number for the platinum group. I was supposed to be assigned to this group on 09/14/2017.

Abe Thomas | Oct 3, 2017
Frank Braxton | Oct 3, 2017

You must call the VA info. And speak with a nurse.

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