M7 Ride

Category: Taxi service

Address: 65 Industry Dr, West Haven, CT 06516, USA

Phone: +12037777777

Reviews

Lorraine Demicco

Sep 22, 2022

Car was late in arriving by half an hour..I asked for 12:30 p.m. pick up. It arrived 1:00 p.m. trip home was right on time. But all is well...no big problem.

Alan Teitleman

Sep 10, 2022

Charged an out of town friend $48 for a 2 mile ride today... Claimed meter was broken and it was a flat rate... Absolutely shameless.

Nanfito B

Sep 10, 2022

This was the best driver ever!! Great conversation.

Davida Wilson

Sep 8, 2022

making sure i was locked down n comfortable and plent driver thanks M7 great job

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Questions & Answers

Why do you never show up on time? And why are your dispatchers so rude?

Jugglo Murda Boy | Oct 3, 2018
Rebecca Edgett | Oct 3, 2019

Call uber...

When you call metro taxi is it true you have to tell them where you're calling from where you want to go and how many people are going?

Juan Matos | Oct 3, 2019
Chase Benson | Oct 3, 2019

Yes

Did M7 buy or take over yellow cab?

Zhak The Ripper | Oct 3, 2018
M7 Ride | Oct 2, 2020

No, M7 did not take over Yellow Cab. We operate in Hartford , New Haven, and Bridgeport counties. Also, we are not trying to keep up with Uber and Lyft (see email below). We have our own business model: all of our drivers are biomedically vetted for prior criminal convictions, all of our vehicles are inspected on a routine basis, we do not surcharge our customers at any time (especially when they need us the most), and we did not lose $6B in the last 6 months. Lastly, you do not need to reserve a ride 24 hours in advance. We are a 31-year old demand-response transportation company which means you can call us anytime for either ambulatory or wheelchair transportation. No pre-appointment necessary!

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Why did you change your name from metro taxi

Kimberly Kyles | Oct 3, 2017
Bivvy Stridents | Oct 3, 2018

Because "Metro Taxi" became synonymous with an unreliable service.

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Are they reliable an on time

Dru | Oct 2, 2020
Maria Ricci | Oct 2, 2021

no and no

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Why does Metro Taxi never arrive on time, if at all? How does this company stay in business offering such a lousy service?

Bivvy Stridents | Oct 3, 2019
Tasha | Oct 3, 2019

To be honest Richard i share those same thoughts, however i can say there are good drivers and bad drivers. There's definitely room for improvement!

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Do they still use the metro access card?...

trueblue 65 hlt | Oct 2, 2020
Lisa Aponte | Oct 2, 2020

Yes they do

How many wheelchairs can the accessible taxis carry?

Juan Matos | Oct 3, 2019
Paul Nunes | Oct 3, 2019

One. Although, I heard management was wondering adding a larger vehicle which can accommodate 2 much like a bus but last I heard, it was all just talk.

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Why can I never get a clear answer? I Need a number to call someone who actually matters in the company, that will listen to what I'm saying not just transfer me to dispatch? I have a 540 am pickup and I've yet to get picked up close to on time.

Sean Clunan | Oct 3, 2019
Aaron Rivera | Oct 3, 2019

That's strange

What website I go to find job with you guys

Rogelio Ortega | Oct 3, 2019
Abdul Ghaffar | Oct 3, 2019

Walk in mon to fri 8.30 am to 3.30 PM have questions call office

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Can I be picked up In plainville and brought to Southington

Michael Langner | Oct 3, 2018
Bivvy Stridents | Oct 3, 2019

It might be faster if you walked.

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