Saray Turkish Restaurant

Category: Turkish restaurant

Address: 770 Campbell Ave, West Haven, CT 06516, USA

Phone: +12039370707

Opening hours

Sunday: 11AM–10:30PM

Monday: 11AM–10:30PM

Tuesday: 11AM–10:30PM

Wednesday: 11AM–10:30PM

Thursday: 11AM–10:30PM

Friday: 11AM–10:30PM

Saturday: 11AM–10:30PM

Reviews

Qarib Ahmed

Sep 20, 2022

Awful experience ONLY due to owner questioning us regarding our food choices. He wasn't happy that not every single person ordered an entree, very rude and unable to listen to the customer. Never seen anyone so firm on telling his customers what they should order. Will not return.

Mohamed Navas

Sep 20, 2022

Ambiance is good, but not really enjoyable because noise alround, waiter was a lady she was too rude to us, all food charge too high less quantity. They took a good amount of gratitude charge also.

Bryant Rollins

Sep 15, 2022

Awesome food!

H Qureshi

Sep 5, 2022

I have been to Saray restaurant many times before. Today I wanted to finally write a review that reflects my years of patronage. Over the years the food has been great or good at the very least. However I always found the older lady with glasses very rude and moody as if she is bothered by doing her job. Today for labor day I decided to place a takeout order on the restaurant premises as the inside was very packed. When I placed the order, the same agitated older lady was there to take my order. She was annoyed while I placed my order. I spent 35 dollars on the zucchini patties and 2 chicken kofte wraps. After I placed the order, I went back inside my car to wait. When it was time to pickup, I decided to get a dessert of baklava. When I asked the annoyed older lady to get me an order of baklava to go, she looked bothered again. When she rang up the baklava, I pulled out my debit card and she said 10 dollar minimum. The baklava was just under 9 dollars. She said she would not do the transaction due to the low amount, mind you I had just paid 35 dollars for the food. If I already paid 35 dollars to you, show me courtesy to charge under 10 dollars especially since it was close to 9 dollars. As for the food, the food was unexpectedly horrible and bland. The chicken was not marinated and zucchini patty had a bitter aftertaste. I was disappointed by the whole scenario. After more than 5 years of being a customer, I have decided not to go back to Saray. I will try the turkish restaurant down the street unless they retrain the older lady with glasses on how to behave nicely in a customer service business. Not only is she rude but she also gives you bad facial expressions.

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Questions & Answers

Where do you get your meat from? Is it halal?

Uzair Khalifa | Oct 3, 2018
Haji Syed Hassan | Oct 3, 2018

You need to call and ask and update here so, we all know.

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I love they food is good

Muriel Susino | Oct 3, 2018
Haji Syed Hassan | Oct 3, 2018

Food is really good and get enough quantity.

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