Quality Inn

Category: Hotel in New London, Wisconsin

Address: 1409 N Shawano St, New London, WI 54961, USA

Phone: +19203198542

Reviews

CowCountryVintageSewing MachinesAndRestoration

Jul 28, 2022

This location is poorly managed, poorly maintained, and falls far short of expectations. Room was not clean, complimentary breakfast was sparse, and unimpressive. If you're looking for a one star hotel, this is your place.

Mackenzie Nichols

Jul 26, 2022

If I could give this place a 0 star rating I would. The morning of check out my 1 year old daughter was crawling around the room and found an old dirty rusty screw. We had also found a dirty hair tie on the ground. We brought it up to the front desk as we were checking out, the front desk employee didn’t seem to care whatsoever. My husband also checked his bank account after we had left and they over charged us by $30 after we signed an agreed amount. We finally got our $30 back after arguing back & forth with the hotel employee over the phone for a couple of hours. Tried to get a hold of the manager to discuss the other stuff on top of the being over charged. They instead had their hotel employees deal with it and they weren’t any help at all. The manager dodged our calls so we ended up just giving up. I would never recommend this hotel to anyone. Bad customer service and dirty rooms!

Tammy Bagwell

Jun 25, 2022

The place could use some updating. Breakfast was decent. Eggs with cheese and sausage for the hot meal. Staff was pleasant. Seemed to overcharge on some weekends. Could be because it's busier those weekends.

Shane Schaffer

May 12, 2022

Get your room rate in writing!!! I stayed here for two weeks from 4/24/22 to 5/8/22. Before arriving I called to see if they had a weekly rate. The lady on the phone told me 74 per night plus tax. I didn’t make a reservation but instead just showed up when I got into town and went there and got a room, and informed them I would be staying for several weeks. They gave me a room with a jacuzzi in it. Not something I asked for, or even needed but I just took what they gave me and didn’t think anything of it. Two weeks later when I checked out I got my receipt and left. Later that day I looked at the receipt and the rate for my room ranged between $104 and $125! The total for a two week stay was 1,722.72! I called the front desk and asked if they had a weekly rate. This time the guy on the phone quoted me $75 per night plus tax. Then I told him who I was and that I just checked out that morning and had been over charged. Then he tried telling me that rate was available now but it wasn’t available when I checked in. Then I told him I called before my arrival and had been quoted $74 per night. Then he told me it was because I had a jacuzzi suite. I didn’t ask for a jacuzzi suite nor did I even need one! I just took what they gave me. He wasn’t willing to do anything about it. Beware of your card being overcharged for something you didn’t want!

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Questions & Answers

Do you have monthly rates ?

John Scheibe | Mar 31, 2021
Quality Inn | Apr 1, 2021

NO SORRY

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