Baylor University Medical Center

Category: Hospital in Dallas, Texas

Address: 3500 Gaston Ave, Dallas, TX 75246, USA

Phone: +12148200111

Opening hours

Sunday: Open 24 hours

Monday: Open 24 hours

Tuesday: Open 24 hours

Wednesday: Open 24 hours

Thursday: Open 24 hours

Friday: Open 24 hours

Saturday: Open 24 hours

Reviews

Marcus Jenkins

Sep 23, 2022

Worst hospital experience Ive ever been a part off. My mom was in this hospital for 10 days, horrible communication between dr.’s and patient, and they gave wrong information on 4 occasions. She was supposed to be getting in patient cancer treatments 3 different times and because of miscommunication she did not receive it. Our family had no idea the status of my mom because of the horrible way every situation was handled and we were in the room with her 90% of the time. It was truly one of the worst experiences of our lives. I would never purposely take a family member to this hospital.

Boss Lady

Sep 20, 2022

If you need medical care go else where. My 2 year old son passed away 8/5 and they did not do everything possible to save my son. They never used an AED nor did they give my son Cortisone after I continuously repeated he is cortisone dependent! We all had covid and they found the need to call CPS and accuse me of medical neglect. Like this is how you treat grieving parents? How do you accuse someone you don’t know! I will definitely be suing the doors off the place and I will not rest until their doors are closed and the people that took a oath to save lives and advocate for those in need are punished. If I did not care for my son I wouldn’t have brought him in. The logic & empathy of whom ever called in is lacking. You do not deserve to be a licensed healthcare professional. Shame on you and shame on Baylor. I will never see my son again and my heart aches for him & his neglect from your staff! #Long Live Jaxxon Ward Oats #You will hear his name again

Daniel Lowe

Sep 19, 2022

3 hous waiting in ER is not acceptable. My wife's DR has residency here and we drove over an hour to this specific hospital. Disappointing.

S M

Sep 12, 2022

I have literally been here 7 hours and have not seen anyone. Then when I ask if they could check on my name they say they are waiting on rooms. Everyone after me has gotten a room. So disappointing. I have been coming here for years. I will never come back to this place ever.

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Questions & Answers

Where is a nice hotel with cheap rates nearest.Baylor Dallas?

Vicki Dunn | Oct 3, 2017
Lea Kidd | Oct 3, 2019

I just called and the hotel on the campus is no more. They referred me to Home 2 suites on Gaston, very near

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Is there a gift shop in the hospital to order flowers?

RaNell Wortham | Oct 3, 2019
hector sanchez | Oct 3, 2019

Yes

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Are there apartments 5-700$ mos near Baylor... new to Dallas

Shalor Anderson | Oct 3, 2018
David Clark | Oct 3, 2018

There might be. Look for an apartment rental magazine in stores. Search online.

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Where is Truett auditorium?

David Ramsour | Oct 3, 2017
Cowboys Rio | Oct 3, 2017

in the lobby of the Truett building

Where is a good hospital in Dallas. I live 80 miles from the city.

Charles S | Sep 2, 2022
Terri Reed | Sep 2, 2022

Baylor is a good one I have been here for seeing drs and have had brain surgery here too. I live 80 miles out also

How is cardiac care in this hospital?

Matthew Isabell | Oct 2, 2020
Kathy Johnston | Oct 2, 2020

Life changing!

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How can I find if my mom was born at ths hospital in 1039?

Shanay King | Oct 3, 2019
Raymond alex Huddleston | Oct 2, 2021

My husband is here, how can I talk to his doctor?

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Loction of HOBLITZELLE BLDG?

Dianne Bailey | Aug 3, 2022
Kevin “Flash” Gordon | Aug 3, 2022

There are four towers at Bumc! They are connected!

Where is the laundry room for visitors in truentt or Robertson 4th or 5th floor where cup i left my clothes and a million people work there don't know it exist

Eshawa pettigrew | Oct 2, 2021
Adrienne Smith | Oct 2, 2021

I am unaware

Is baylor allowing a spouse to stay overnight at this time?

Ron Holmes | Oct 2, 2021
Jill Weimer Koeninger | Oct 2, 2021

Im not sure because of the increasing covid-19. Best way to find out is to call.

what is your discharge policy from day surgery. can a patient walk to his car from discharge to the parking garage. and let some drive him home.

ramona tucker | Oct 2, 2021
Doris Haywood | Oct 2, 2021

Normally the patient is taken to their rode and helped inside by discharge nurse (policy). However there are some that are persistent they want to walk out. Of they have satisfied their observation time status post surgical procedure with no problems we cannot stop patients from walking out, it is their choice.

I am a patient at Baylor and I am handy cap on a walker. Since there is no valet parking, where do I park?

Tomas Garcia | Oct 2, 2020
Hillman Hayes | Oct 2, 2020

You should be able to ask for valet parking but each floor of the parking garage has handicap parking and elevator access

Does Baylor Hospital offer the indigent fund, to help pay medical expenses? And, does anyone have any other ideas as far as funding etc. Thankx

Mateo | Oct 2, 2020
Mateo | Oct 2, 2021

Yes

Is there a bike rack at Baylor University Medical Center in Dallas?

Brandon Randall | Oct 2, 2020
Sandra Thomas | Oct 2, 2020

I think so but I'm not sure

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Is there a hotel in Baylor Hospital for families of patients?

Weldon DeWitt | Oct 2, 2020
Steven Briggs | Oct 2, 2020

No, but there is a Home2 next door, an Element Hotel a block away, and Deep Ellum Hostel a short walk away.

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Do they have a Neurology Dept.?

Bette Sharper | Oct 2, 2020
Dan Alaniz | Oct 2, 2020

Yes but you will need a referral from your doctor.

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How much is the parking at the hospital for employees?

Laurie Chappell | Oct 2, 2020
Rosa “Rose” Ruiz | Oct 2, 2020

Unless you have an employee parking pass the most you will pay is 5$ for over 6 hours

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Uterus transplant   I wish to be a uterus donor, what would be the procedure to take?

Suzana Cleto | Oct 2, 2020
Ed Terry | Oct 2, 2020

English

Does the hospital allow emotional supportvdogs? I'm from Las Vegas and my sister is there and I would like come see her, but I can't leave the my dog alone he is a registered emotional support animal

joann vause | Oct 2, 2020
Eduardo Guevara-borjas | Oct 2, 2020

I have seen pets around the hospital! I'm sure if you were to explain to them your situation they would understand. Also a companion plays an essential role in the healing process. Well wishes for your sister hope she gets to feeling better soon!

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Looking for the "Roberts" building @ Baylor in Dallas??

Nancy Langley | Oct 2, 2020
Joan Evangelista | Oct 2, 2020

Its off of junius.

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Where do I go to put an application in for a job in kitchen?

Jessica Rodriguez | Oct 3, 2019
Dalon Dixon | Oct 3, 2019

They do job fairs here I would call Aramark and ask

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What floor is Liver Consultant's of Texas on

Kenny Hilliard | Oct 3, 2019
sharhonda winn | Oct 3, 2019

They gave someone in guest relations that will help

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I got to drive myself to the hospital. I going thru emergency. Where can I park with wheel chairs?

Marilyn Williams | Oct 3, 2019
Dulce Gallegos | Oct 3, 2019

Across from the ER. It should be Hall Street. You can also do the valet parking but it's on the opposite side of the ER.

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Do they take Humana Insurance

Donna Spafford | Oct 3, 2019
Triche Osborne | Oct 3, 2019

You will need to contact Humana for information specific to your policy. There should be a number and/or web portal (usually located on the back of your insurance card) where you can access and verify which providers are covered by your policy.

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What is the best route to take from Waxahachie 35 to get to 3500 gaston...Can you please give exit #'s and street exits, as I am 74 and my husband 76, and I am having surgery at GI building on 12th of June...thanks

Lois Speer | Oct 3, 2019
Sharon Beets | Oct 2, 2021

We go interstate 45.take it in Ennis...all the way.to Dallas stay in the right lane.till you see interstate 30..go left.onto 30 and down to pike street to your right. At red light turn left going down pike to worth street go down worth and you will be.ay Baylor.there is parking on the.right of you

are you open on holidays?

nicko gambiloi | Oct 3, 2019
Dulce Gallegos | Oct 3, 2019

The ER is always open. The specialty clinics may not be open.

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Where is the Collins Building that is suppose to be part of the hospital

Pamela Bennett | Oct 3, 2019
Dalon Dixon | Oct 3, 2019

It's right next to emergency, across from Sammons. It's also called Pickens.

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How many people are allowed in the delivery room??

Brianna Gonzalez | Oct 3, 2019
John Teel | Oct 3, 2019

I have no idea. Talk to your Doctor.

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What is the care for a replaced mitral valve, what types of medicine is used.

Vivian Lee | Oct 3, 2019
Dalon Dixon | Oct 3, 2019

I'm no doctor

Does Baylor have spine or back doctors

Tena Prescott | Oct 3, 2019
Mitch Geller | Oct 3, 2019

https://www.bswhealth.com/locations/dallas/specialties/back-and-spine-care

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How do I find birth records?

Elizabeth Snair | Oct 3, 2019
Mitch Geller | Oct 3, 2019

https://dallascityhall.com/departments/community-care/Pages/vital_statistics.aspx

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How much is the motel at baylor

April Cawvey | Oct 3, 2019
Wade Graves | Oct 3, 2019

The Baylor one runs around $90. The Home 2 suites run from $129 and up. Ask for the Baylor rate if using Home 2 suites

Do you accept Ambetter Health Insurance

Sim Islam | Oct 3, 2019
R T | Oct 3, 2019

While you can contact financial services at Baylor to verify, check their website at https://www.bswhealth.com/locations/dallas/patient-tools/Pages/insurance-accepted.aspx. Baylor does appear to accept Ambetter.

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Do they take parkland Health plan

Juana Francisco | Oct 3, 2019
Adam Glover | Oct 3, 2019

Call

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Where is the pharmacy?

Lisa Garza Bruns | Oct 3, 2019
Adalberto Estrada | Oct 3, 2019

Excellent attention, qualified and very friendly staff.

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What orthopedic surgeons do anterior hip relacement surgery at Baylor?

Carol Mikols | Oct 3, 2019
Adalberto Estrada | Oct 3, 2019

It is a good Hospital, excellent service, Very professional and friendly staff Highly recommended.

Does this hospital have any places for patients family can stay while the patient is having open heart surgery and the family needs to stay for a while with our having to having to much money on hotels.

Rosalinda Sosa | Oct 3, 2019
Jason Kalka | Oct 3, 2019

It really all depends on what is considered being in your budget, the Wadley/Barnett tower has accommodations for patients families and guests and there is a hotel across Gaston catty-corner from the dental school that you can try for accommodations, however I don't know the price points off hand. Check Airbnb, Google Maps, and a travel website to see if you can find cheaper rates in the area.

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Is there wifi available in the labor and delivery area?

Bethany Phillips | Oct 3, 2018
Beyonka Powell | Oct 3, 2018

Yes

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Is there an on site hospitality house for the spouse of a surgical patient?

Keith Lewis | Oct 3, 2018
Speak On It Curtdog | Oct 3, 2018

Check with the nurse

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How do I give authorization to a clinic in Plano

Joanna Bradford | Oct 3, 2018
Speak On It Curtdog | Oct 3, 2018

Call them

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is there a flower shop in the hospital?

Richard Miller | Oct 3, 2018
Barrett Smith | Oct 3, 2018

Flower vending machine

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So i heard that Baylor has a clinic where they do tattoo removals or something like that is that true or did i hear wrong?

Antonio Guerrero | Oct 3, 2018
Speak On It Curtdog | Oct 3, 2018

Check online or call them

How do I find a Doctor? I have been told I will possible need surgery. I am having a problem with my Iliac Vain.

benny edwards | Oct 3, 2018
Sara Rupp | Oct 3, 2018

If you have insurance, contact them for a list of specialists and to see if you need a referral from your PCP.

What ia the phone number for the Roberts Building?

Patricia Kreider | Oct 3, 2018
Speak On It Curtdog | Oct 3, 2018

Look online

How do I find accommodations for families of patients near the hospital

Tommye Lou Sartain | Oct 3, 2018
Sylvia Cortez | Oct 3, 2018

Is there rooms for families or a hotel nearby walking distance?

Where is a nice apartment close to the hospital to rent

Tiffany latin | Oct 3, 2018
Jason Kalka | Oct 3, 2018

There's some nice apartments in Deep Ellum that are within walking distance.

Does anyone ever answer the ER Department phone lines, I live in STL and my son lives in Dallas,Texas He went to Baylor University Medical Center at 3:00 am and He called me His Mother to let me know because he was having real bad stomach pains.

Marsha Scott | Oct 3, 2018
Jason Kalka | Oct 3, 2018

Call the operator and have them put you through to the patient room.

Where do you pick up a patient that has recovered from baylor hospital at gaston street

Jesus Cibrian | Oct 3, 2018
vishwaja t | Oct 3, 2018

Well I had given a wheel chair till where our car was Parked .we actually dint park the car inside the parking..we just parked opp to main entrance which is an emergency parking that will be 3501 junius Street ...if u can see Street view in Google Map cars are parked near the red statue

Is there a notary inside baylor on gaston .i need to get somethg notarized from a patient

PAULA WISER | Oct 3, 2018
Jason Kalka | Oct 3, 2018

Ask the charge nurse, the social worker, or go to the post office in the Wadley Tower or the Credit Union along the bus route.

What eating places are around Baylor hospital?

Debbie Green | Oct 3, 2018
S L | Oct 3, 2018

Deep Ellum area is nearby plus Live Oak and Gaston Streets have food.

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Can someone please tell me what the promotional code is for the discounted medical rate to stay at the Hilton Hotel ? You get a better rate if your using the Hospital for a medical stay.

Michelle Cooper | Oct 3, 2018
Jason Kalka | Oct 3, 2018

Ask the social worker. They would be the ones who would have that.

Where is an inexpensive hotel that's pet friendly near Baylor Hospital

mary brayton | Oct 3, 2018
Beulah Buhrmann | Oct 3, 2018

Home 2 Suites Baylor Scott & White 3300 Gaston Ave.

direction to heart place at Baylor hospital Dallas texas

curtis moody | Oct 3, 2018
David Clark | Oct 3, 2018

Baylor Jack and Jane Hamilton Heart and Vascular hospital is at 621 Hall Street. Its on the west side of the huge Baylor complex.Find it on Google Maps

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Lost truck keys where and will someone contact me?

Nora Villalobos | Oct 3, 2018
David Clark | Oct 3, 2018

See if they have a lost and found.

How much will it cost me to put to birth

Joy Nwowu | Oct 3, 2018
David Clark | Oct 3, 2018

Several thousand dollars. Everyone is different. Insurances are different Your Doctor has his charges,and the hospital has its charges etc... Talk to your Doctor

Thank you. Happy.

DoctorTina Tekirian | Oct 3, 2018
David Clark | Oct 3, 2018

Your Welcome! Glad the community was able to help.?

Is the lab open on Saturday, March 17?

Ruth Adams | Oct 3, 2018
David Clark | Oct 3, 2018

Call The main number and ask.

How many people can be in the delivery room?

Mia Rubio | Oct 3, 2018
Jason Kalka | Oct 3, 2018

It's always dependent on the staff and the patient. They don't need a big crowd in there in case they need to call a code blue or RRT.

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A friend has malignant cancer of the breast. She has no insurance. Can Baylor accept her or would she be eligible for free surgery?

Priscilla Ignacio | Oct 3, 2018
David Clark | Oct 3, 2018

If all else fails,try Parkland Hospital

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Is the parking garage free?

Kisia S | Oct 3, 2018
Alex Cameron | Oct 3, 2018

Yes

What is the visitation hours for paciente in ICU

Ruth Lopez | Oct 3, 2018
David Clark | Oct 3, 2018

You must call the ICU department to find out the exact hours, and how many visitors are allowed.

Where is johnson center

Courtney Waldrip | Oct 3, 2018
David Clark | Oct 3, 2018

Johnson Hospital is in the center of the whole Baylor University Medical Center complex. More specifically at at the intersection of Junius and Pauline Street. Bring money to park!

Does the hospital have a workout room

Maurice Sykes | Oct 3, 2018
David Clark | Oct 3, 2018

No. There's not a workout room. Your primary Doctor would send you to a private rehab facility after your release,if needed.

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Trying to find a dermatologist at Baylor

Lillian Wills | Oct 3, 2018
David Clark | Oct 3, 2018

Call your healthcare provider and have them tell you who's in your network. Or, Google Baylor dermatologist .

Do they pull out teeth for free

David Leal | Oct 3, 2018
David Clark | Oct 3, 2018

You would need to go or call/go online to the Baylor College of Dentistry and give them some information to see if you're eligible.

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Is there any rv/motor home parking offered by the hospital?

Jesus Aguilar | Oct 3, 2018
David Clark | Oct 3, 2018

I doubt it. Especially long term. You might be able to park on a street and feed several meters a bunch of change for a day. You might be able to find something further away and walk back to the hospital. You'll need to drive around and do some recon.

I would like to get a second opinion about a surgery my dad had, how can I do that?

Vickie Casarez | Oct 3, 2018
John Kemp | Oct 3, 2018

Baylor saved my wife's life last Apri with a double lung transplant.The whole staff was great and verry professional . I would recommend them for any surgery. We live in Amarillo which is 7 and a half hours away. Worth every inconvenience .A Second opinion will ease youR Mind

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Where is the hops tower located in Baylor?

Alyssa Nicole Segovia | Oct 3, 2018
Stoneylane xoxo | Oct 3, 2018

On baylor dallas property gaston ave

He wants to know if 23rd teeth are mined and how much it costs

Ivy Silva | Oct 3, 2018
Sheryl Wood | Oct 3, 2018

Sorry I am not able to understand how much what

Where is Ernie’s appearance center and details

Kim Monk | Oct 3, 2018
Jason Kalka | Oct 3, 2018

It's in the Sammons Center gift shop next to the Starbucks.

How do i find someone in this hospital?

Mia Garner | Oct 3, 2018
Gloria Ramdeo | Oct 3, 2018

You call and ask for said person by name. If they are registered for a procedure they will tell you which floor they are on.

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