Abercrombie & Fitch Home Office

Craig Hickcox

Beautful campus, had a great time at the A&F Challenge.

sahra halane

if it was possible to give 0 stars I would but I need to spread the word out... as a worker here who just started working a week ago I don’t get fully paid the promised amount and they also add hours to my work shift... they were supposed to pay me 700+ but only paid me 300+... so if you want to get a job please do not contact them..worst job ever 0/10. Please do not work here

Gr8fdlvr

I ordered an e-gift card for my son and it was denied because of the billing address. I called and the lady reordered it but did not ask what card I picked or any information about it, so she had to cancel it and let me place it again so I could choose. We did it while she was on the phone to make sure it worked, she checked then told me everything was okay, that it went through. The next day, I received an email (and so did he) saying the order was canceled. How embarrassing and disappointing it was that he got a canceled email! I called their worthless customer service number for help again and they said I had leave a message and to wait 24 hours for a supervisor to call me back, and that my order has to be reviewed by customer relations team that could take 3 days. To top it off, they don’t call you about any issues, it is all done by email!! What company emails a customer about a credit card issue?!?! It is completely ridiculous!!! This is an e-gift card that should be immediately emailed with no issues!! None of the other 5 companies had issues and they all have customer numbers if there was one. I called my credit card company and they said Abercrombie keeps cancelling it, it isn’t on their end. I tried placing another order, with a different card thinking they thought that card was fraudulent, but that order was cancelled too! I called several times and their customer service department is useless (I was told they work from home so they can’t do anything), they have no fraud department, supervisor, or anyone else you can talk to about anything to help only the same phone number that you can call if you are placing a new order. I ordered all of the other e-gift cards and this is the only one who refuses to let it go through and now I can’t shop or do anything until they review it. This is the worst company I have ever dealt with! How do they not have a fraud department phone number or a supervisor at all?! I have always liked Abercrombie, but it has gone downhill. I now have to wait to hear VIA EMAIL about resolution because they don’t seem to know how to use a phone and now I cannot order another one because they have to resolve the issue first. This is all do to their negligence and a simple conversation could clear this up, but they don’t do that. I could walk into a store, overnight a real gift card, and they would have it faster! I deal with so many companies where I have to order thousands of dollars in items for companies online every day and this by far is the worst I have ever had to deal with ever! I honestly can’t describe how upset or frustrated I am! I will not be shopping in their stores ever again!

Федор Михайлович

seller sended parcel via UPS, and in my country they lost my parcel. UPS is the terrible postal service with payment shipping i i cant get my parcel Order: 20430861994