Furniture Fair

Category: Furniture store in Florence, Kentucky

Address: 5015 Houston Rd, Florence, KY 41042, USA

Phone: +18595257911

Opening hours

Sunday: 11AM–6PM

Monday: 11AM–8PM

Tuesday: 11AM–8PM

Wednesday: 11AM–8PM

Thursday: 11AM–8PM

Friday: 11AM–8PM

Saturday: 11AM–8PM

Reviews

Jim Voegele

Sep 29, 2022

We have been a customer of the Daniel's family since 1978. That wouldn't happen if they didn't have a top notch system in place to make shopping for furniture a less stressful necessity.

Sue Smith

Sep 25, 2022

The furniture is beautiful , the price is right , and we have shopped at furniture fair for years and all of the furniture holds up for years, the staff is always friendly

shannon kay

Sep 17, 2022

I can’t say enough about the service I received. A man named Mikey helped in a time of need and desperation when another company canceled delivery for important furniture for my husbands 40th birthday. Furniture Fair was amazing! They went above and beyond to help- sold me floor models, helped load items onto various vehicles. They are wonderful!

Barry Holland

Sep 15, 2022

Salesperson Dawn G did an outstanding and very conscientious job working with us on our purchase of two recliners. She worked hard to find the appropriate options, colors and textures to fit our needs. We highly recommend her at Furniture Fair.

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Questions & Answers

Do you offer layaway?

Furniture Fair | Oct 2, 2020
Furniture Fair | Oct 2, 2020

Yes, we offer a 90-day layaway program.

Why do I have to accept service on my new furniture instead of getting an exchange?

Furniture Fair | Oct 2, 2020
Furniture Fair | Oct 2, 2020

Our vendors guarantee your furniture to be free from defects. If there is any type of defect, they agree to repair to make it new and agree to replace if they are not able to fix the merchandise.

Do you offer any extended warranties?

Furniture Fair | Oct 2, 2020
Furniture Fair | Oct 2, 2020

We offer a “protection plan” which covers specific accidental damage for 5 years. Learn more: https://furniturefair.net/pages/premium-plus-protection-plan

Do you offer any other financing or leasing options?

Furniture Fair | Oct 2, 2020
Furniture Fair | Oct 2, 2020

We also Partner with Progressive Leasing for a lease to own option, click here to apply. https://furniturefair.net/pages/leasing

Can I use our Furniture Fair financing to pay for parts and/or service?

Furniture Fair | Oct 2, 2020
Furniture Fair | Oct 2, 2020

No, you must use a major credit card (Visa, MasterCard, American Express, Discover), cash, or checks only.

Can I use my Furniture Fair Synchrony Home Credit Card online?

Furniture Fair | Oct 2, 2020
Furniture Fair | Oct 2, 2020

The Furniture Fair Synchrony Home Credit Card is a finance card and not a traditional credit card. As a finance card, it requires an "in person" transaction and signature due to the terms of a purchase (12 months, 24 months, etc..). For this reason, the Furniture Fair Synchrony Home Credit Card cannot be processed online.

Where do I check my Synchrony Home account?

Furniture Fair | Oct 2, 2020
Furniture Fair | Oct 2, 2020

To check the status of your Furniture Fair Synchrony Home Credit Card click on the Manage Account link above or you may go to Synchrony’s website by clicking here. https://www.mysynchrony.com/mysyf/cmp-index.html?market=homefurnishings&store=furniturefair

How do I get a Furniture Fair Synchrony Home Credit Card?

Furniture Fair | Oct 2, 2020
Furniture Fair | Oct 2, 2020

You can apply for a Furniture Fair Synchrony Home Credit Card online here or in-store. (Credit approval required) https://etail.mysynchrony.com/eapply/eapply.action?uniqueId=82FDD7321%0D%0AD7D37B%205D9CA2A7329BEDD52F58FE6AF5DD8F4AE&client=Furniture%20Fair

What is the Furniture Fair Synchrony Home Credit Card?

Furniture Fair | Oct 2, 2020
Furniture Fair | Oct 2, 2020

The Furniture Fair Synchrony Home Credit Card is a revolving credit card that you can use again and again at any approved Synchrony Home participating retailer.

How can I make a payment on my Furniture Fair Synchrony Home Credit Card?

Furniture Fair | Oct 2, 2020
Furniture Fair | Oct 2, 2020

Synchrony offers 3 convenient ways to pay your Furniture Fair Credit Card bill. Pay Online: Copy and past this link into your browser to manage your account and make payments online. https://www.mysynchrony.com/mysyf/cmp-index.html?market=homefurnishings&store=furniturefair Pay by Phone: Contact Synchrony Bank Customer Service at 1-866-396-8254 during the hours listed below to make a payment by phone. Synchrony Bank Customer Service: M - F - 7:30 am to 12:00 midnight EST Sat - 10:00 am to 7:00 pm EST Sun – Closed Pay by Mail: Mail payments to the address below allowing for mail time prior to arrive prior to the due date. Synchrony Bank PO Box 960061 Orlando, FL 32896-0061

Why can’t I pay for my order over the phone?

Furniture Fair | Oct 2, 2020
Furniture Fair | Oct 2, 2020

It is very important to us to protect your identity, therefore the cardholder must be present with proper identification.

How can I pay for my balance that is still due?

Furniture Fair | Oct 2, 2020
Furniture Fair | Oct 2, 2020

You can make a payment by visiting any Furniture Fair location in person or on our website by clicking the Login / Account link in menu bar. https://furniturefair.net/account/login

What are your hours?

Furniture Fair | Oct 2, 2020
Furniture Fair | Oct 2, 2020

Monday through Saturday 11:00am to 8:00pm and Sunday 11:00am to 6:00pm.

Do you have a clearance center?

Furniture Fair | Oct 2, 2020
Furniture Fair | Oct 2, 2020

Yes, we have one at our Northgate OH, Fairfield OH, and Cold Spring KY locations. The rest of our stores have smaller outlet centers as well.

Can I take advantage of your current promotion instead of the one I got last month?

Furniture Fair | Oct 2, 2020
Furniture Fair | Oct 2, 2020

We will be happy to look at your order to see if it qualifies for the current promotion.

Can I get an additional discount on top of the current sale?

Furniture Fair | Oct 2, 2020
Furniture Fair | Oct 2, 2020

We already offer the Lowest Price available. Learn more here: https://furniturefair.net/pages/policy

Do you have a sale running right now?

Furniture Fair | Oct 2, 2020
Furniture Fair | Oct 2, 2020

Yes, and we are constantly changing up our promotions, which can be seen by viewing our Current Promotions. Learn more here: https://furniturefair.net/pages/furniture-ad

Will my purchased merchandise be assembled upon delivery?

Furniture Fair | Oct 2, 2020
Furniture Fair | Oct 2, 2020

Unless noted otherwise, all merchandise will be assembled and set up upon delivery.

Is the delivery fee per item or per order?

Furniture Fair | Oct 2, 2020
Furniture Fair | Oct 2, 2020

The fee for local deliveries is for the entire order and not for each item.

If I have product on back order, and I have a partial delivery ready, do I pay another delivery fee?

Furniture Fair | Oct 2, 2020
Furniture Fair | Oct 2, 2020

You will only be charged one delivery fee for your purchase regardless of the availability of all items.

Why does a separate truck pick up my old merchandise?

Furniture Fair | Oct 2, 2020
Furniture Fair | Oct 2, 2020

We separate new furniture from the old to be sure we are delivering your brand-new items free of dirt, odors, or damage that may be caused by something removed from someone else’s home.

Do you offer a removal service?

Furniture Fair | Oct 2, 2020
Furniture Fair | Oct 2, 2020

Yes, we do offer a Removal Service. For sanitary/hygienic reasons, the Removal Service is provided by a separate truck from our Delivery Service Vehicles. This assures that your new furniture will not be sharing a truck with used items from other people's homes. The service charge for the removal of one item is $59.00 or $99.00 for multiple items

How do I get my 2-hour window for delivery?

Furniture Fair | Oct 2, 2020
Furniture Fair | Oct 2, 2020

We will email and text you the night before at 7 pm providing you with the 2-hour window.

How fast can I receive my delivery?

Furniture Fair | Oct 2, 2020
Furniture Fair | Oct 2, 2020

If the merchandise is in stock & within that day’s delivery area, we have next day delivery as an option. As long as the order is processed before 5pm the day before delivery.

Why do I have to pay a higher delivery charge to get a timed delivery?

Furniture Fair | Oct 2, 2020
Furniture Fair | Oct 2, 2020

Our trucks are routed by a computerized routing system which gives a 2-hour time frame based on when our truck is in your area. A separate truck is sent to do timed deliveries resulting in higher costs.

What if I need my delivery at certain time?

Furniture Fair | Oct 2, 2020
Furniture Fair | Oct 2, 2020

We also offer a “Custom Window” delivery as well as a “Select Morning/Afternoon” delivery. Our “Custom Window” delivery is $179.99 and allows you to pick the 2-hour window within our normal delivery hours. The “Select Morning/Afternoon” delivery is $149.99 and allows you to pick whether your delivery will arrive in the AM or PM.

Do you offer curbside delivery?

Furniture Fair | Oct 2, 2020
Furniture Fair | Oct 2, 2020

Our In Carton Curbside Delivery Service is $29.99 and it comes unassembled, in carton delivered either curbside, on your porch, in your garage or to the threshold of your home. You will still receive on the evening prior to your delivery a courtesy email and text message to inform you of the scheduled two-hour time frame in which your items will arrive at your home.

How much is your standard delivery?

Furniture Fair | Oct 2, 2020
Furniture Fair | Oct 2, 2020

Our Preferred Delivery Service is $119.99 and you will receive a Delivery Verification Call to verify or change the delivery information (delivery date, address, directions, and the items to be delivered). Prior to leaving our warehouse your furniture will be assembled and inspected by our professionals. On the evening prior to your delivery we will send a courtesy email and text message to inform you of the scheduled two-hour time frame in which our Professional Delivery Team will arrive at your home.

I am on the way to pick up my merchandise, can you have it ready by the time I get there?

Furniture Fair | Oct 2, 2020
Furniture Fair | Oct 2, 2020

We don’t pull the merchandise until you are here so that nothing happens to it while it is sitting on the dock.

When will my merchandise be at the store to pick up?

Furniture Fair | Oct 2, 2020
Furniture Fair | Oct 2, 2020

An email and text message will go out to you once the merchandise arrives at your requested pick up location.

Can I get the dimensions of the box that my merchandise will be in?

Furniture Fair | Oct 2, 2020
Furniture Fair | Oct 2, 2020

We have no way to give those but we can give you the measurements of the piece and add a few inches to that to cover packaging.

Can I buy and receive my merchandise the same day?

Furniture Fair | Oct 2, 2020
Furniture Fair | Oct 2, 2020

If in stock, you can pick up same day at our main warehouse at 7200 Dixie Hwy, Fairfield OH 45014

Where is your main warehouse located for pick-ups?

Furniture Fair | Oct 2, 2020
Furniture Fair | Oct 2, 2020

7200 Dixie Highway, Fairfield OH 45014 (Route 4/Dixie Hwy Exit Off 275)

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