Expressway Suites

JUSTIN LETANDRE

Bed bugs, several families had been bitten including us. We stayed up all night and couldn't sleep. Was so horrible. We had our little children we were watching all night just so they wouldn't get bit. We are still in shock from the situation. You go somewhere expecting a beautiful experience and this happens. They did assist us and move us in the middle of the night, but now every itch scares us. We're are tramatized from the whole experience.

Christy Flaata

Super nice. Quite and in the best spot ever. Rooms n Staff are Amazing....I slept wonderful there that's for sure....

Taunya Patterson

Great service and spacious rooms. Kids loved the pool area and the games they have in the breakfast room. Room prices can't be beat for what you get! The staff was very friendly and attended any needs that we had without a problem. We have stayed here 3 different times and have had no problems each time. Beds are comfy with lots of plug-ins for the whole family. It has microwaves, fridge and coffee stations in each room. We will definitely be staying here anytime we come through Fargo.

Heidi Lesetmoe

I have never been so upset staying at a hotel before. I stayed for two nights with my mom and my disabled infant, (as she had apts in Fargo.) The room was ok, but only equipped with two tiny garbage cans & stayover housekeeping is only by request. Where are you supposed to dispose of anything? As a result, We left one pizza box tucked to the side by the trash, on the floor. This evidently validated a surprise $200 cleaning fee after checkout. At checkin you are asked for a $100 deposit for “incidentals”. Nowhere in the terms/conditions was there any mention of being subject to a cleaning fee or extra charges beyond the $100, other than smoking/pets. No one contacted me, no incident report, no proof of anything was provided. I saw the charge on my account. I called the first time & the staff would not look up my info & insisted it was only the deposit that should automatically refund. (Even though I stated it was a $200 charge, not just $100). The second time I called, the staff brushed me off and said the sales department would have to deal with it, connected me to leave a voicemail, No call was returned. Third time I called I insisted to know what was going on & he finally looked it up & informed me there was a cleaning fee added for a supposed mess in the room & “food smooshed into the carpet” that evidently causes the need to shampoo and leave the room closed down for two days. Completely flabbergasted me.. I’ve worked in hotels, I’ve seen rooms actually trashed, & I have never left a room that messy by any means. This man spoke to me in a condescending tone as if I was despicable for what I did and claimed to have photo evidence. I was not offered to see any proof when I asked and was transferred to a general managers voicemail who also has not called me back. This left me in tears because I just spent 5 months with my daughter in NICU & I could barely afford to stay in any hotel in the first place. Much less an extra $200 that no one cared to even dispute with me or validate. Extremely disappointed with how this hotel manages their business.