Richmond University Medical Center

FroggoPan

I want to let the staffs who have communicated with us know !! You people are very rude and bad service!! imagine how you would feel if your family member was in the hospital and did not get proper answers and replies? It is very rude to always hang up on someone else's phone when they are not finished talking. You are all highly educated people doing a profession of serving the people, but such an attitude is really bad! If you just want a decent income, you can choose to do other jobs. Hospitals need caring people, if you don't have a conscience and sympathy hearts please go away

Bethania Martinez

I was scheduled for a surgery they canceled my surgery hours before surgery they did the same thing to my dad they canceled his surgery several times before he got it done I don’t recommend anyone to have any type of surgery at this hospital they are horrible 😤😡

Kristina Head

We had an unexpected visit to Emergency at RUMC when a junior teammate got injured during a game. The EMTs were professional and very friendly. Upon arrival we were placed in a semi secluded area while waiting for a room(10-15min wait)We arrived in sweaty shorts and jersey but were provided blankets to keep us warm from the AC. A nurse/aid kept checking on us to make sure we had everything we needed and as comfortable as possible. We are from Bermuda and the rest of team at the field is continuing games so the extra care offered was very appreciated. We were pretty easy going and happy with the blankets and food. Since from out of country, we put a little curve ball in the normal process. We had a flight to catch the next day. So in the end, after results and determining it could be safe to travel. The injury got immobilized and prepped for the flight home for a specialist on home turf. Thank you for the exceptional service. As well, thanks to the security guard at the main lobby that looked out for us and called us a cab so we could get the rental car at stadium. Great service but we don't want to come back :) we want to be injury free :)

Alisa Arrigo

Thank you to all of the Doctors, nurses, assistants and everyone else who took exceptional care of me. Everyone here was quick, caring, and beyond professional! I was hear for a kidney infection and I was in amazing hands the entire time. I also delivered both of my boys here and all three times my experience with RUMC was above and beyond! Thank you, Thank you, Thank you!!!!! Alisa